Easy online booking with quick response. Service is well organised and clear instruction provided for access. You will also recieve a reminder email to ensure things you need to prepare before boardin... Zobacz więcej
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Zobacz, co mówią recenzenci
Our crossing with Lepetexpress was great. The whole proccess, from the booking to the actual journey, was very smooth and conducted in a efficient manner. Also,there was their punctual and kind suppo... Zobacz więcej
IF YOU CARE ABOUT YOUR PET AND THERE WELLBEING DO NOT USE. They refused to turn on Air Conditioning during a heat warning/advisory because it costs too much money and uses too many bars of fu... Zobacz więcej
Lepetexpress is such an important business, helping people like me, who doesn't drive, take their pets across the channel. Everything is so well organised and my pet and I felt completely safe and sec... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00
Dane kontaktowe
Smarden Bell Road, TN26 0SY, Ashford, Zjednoczone Królestwo
- +44 03301139527 or USA (415) 874-1255
- enquiries@lepetexpress.com
- www.lepetexpress.com
4,4
Doskonała
332 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 28% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Our driver Sean was amazing
Our driver Sean was amazing! Very friendly and approachable explaining all the process so we knew what was going to happen next. Our trip went smoothly and we passed all controls quickly. The trip is quite quick. Thanks Sean!
15 maja 2024
Opinia niezależna
Reliable, punctual and safe
So far I have travelled with Le Pet Express 3 times. Always on time, very reliable. My pet and I feel safe and well cared for. Will definitely continue to keep using them and can 100% recommend.
30 czerwca 2023
A gamble if you are arriving at CDG
The staff were very nice helping me ensure I had the right documents. The issue is that I found out the hard way that the service is not reliable for those arriving at CGD. I was aware I could miss the shuttle if not there by 4pm and not get refunded. What I was not expecting is that they were fully booked for the next 8 days, so I was left to my own luck to cross the channel. It felt pretty terrible to be left behind like that. Luckly I was able to hire the Folkstone Taxi Co. for the next day, so I made it safely to the UK with my pet. 1 star because the fact that you are left behind like this is quite awful when you're out in the world with a living animal. In the end, hiring the service was a real gamble.
26 kwietnia 2024
MOST AMAZING PET TRAVEL COMPANY
MOST AMAZING PET TRAVEL COMPANY! Brenda and James are rockstars! The entire process was smoothly as possible and they were always there to answer any last minute questions and checked paperwork im advance to ensure you and your little one are okay! 1000%%% recommend to anyone that is struggling brining their pets to the UK like me. Thank you!!!
6 maja 2024
Opinia niezależna
This is simply the most efficient…
This is simply the most efficient service to get you and your pet through the channel.
Brenda and her team are professional, empathetic and really dedicated to provide the best care and service.
I couldn’t recommend it more!
3 maja 2024
Opinia niezależna
Brenda totally saved me🐶
Brenda totally saved me - I was stranded in Paris with my dog after being refused on to my booked flight to London. She took the time to chat with me on the phone, send me lists of everything I needed, which vets to go to and where to book my train tickets. Will 100% be using LePetExpress again and I recommend everyone else do the same because you cannot beat the pricing or knowledge Brenda has!!!
29 marca 2024
Made our trip so smooth
We purchased the Pet Documentation Service to bring our cats from Morocco to the UK via France. It was a really stressful trip, but Brenda's advice enabled us to cross through the Eurotunnel with ease. We would surely have gotten something wrong without her help. Thank you Brenda!
22 kwietnia 2024
Opinia niezależna
Affordable pet travel through Eurotunnel
Provided an affordable service through the Eurotunnel. Smooth trip. Great Driver.
24 lutego 2024
amazing service
amazing service! made the whole experience very stress free and was a super friendly environment! Will definitely be using pet express again in the future
4 kwietnia 2024
Professional, Efficient, and Kind
Brenda was very helpful and gave us the appropriate information for our specific situation.
James, our transportation guide on our travel date, explained every step of the process at the appropriate time so we never felt overwhelmed.
The transportation setup is well designed. We were able to sit next to our cat’s cage so she could see us the entire time, which we believe helped her.
Note to potential customers: Make sure you have a copy of your onward/return ticket out of the UK alongside your other documents for easy access. Border control agents will want to see proof.
18 kwietnia 2024
Smooth experience
Smooth experience. The driver was very helpful in guiding us step by step. The van was confortable for both me and my dog, 100% recommended!
18 marca 2024
At this point…
At this point, I can only comment on the process since I booked ahead and am yet to travel with my dog. But based on the ease of booking, information and communication so far, I’m very confident that all will go well! See you in September! —JohnW
2 kwietnia 2024
I cannot express enough gratitude for…
I cannot express enough gratitude for this service! Brenda is beyond amazing as well as the other drivers. They are so accommodating and incredibly patient. I have been recommending their services to so many people.
16 marca 2024
Probably the best option to travel back…
Probably the best option to travel to France with a dog and no car !
8 marca 2024
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