Lovely staff both night and day staff were amazing the room could of been a bit cleaner few stains on walls but for price guess you can’t complain lol
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have felt the need to plan ahead during my working life, but since (almost) retirement reduces my need to do so, finding a reliable site through which to arrange a trip just a few days (or even hour... Zobacz więcej
Reakcja na opinię
I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... Zobacz więcej
Reakcja na opinię
Room was a lovely size and beautiful views but mixer bath tap didn't work and ended up having to run a bath using the shower head. Previous occupants hair on the tiles in the bathroom. Light constantl... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
Dane kontaktowe
Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, Zjednoczone Królestwo
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
4,0
Dobra
2 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
refund for cancellation
I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' button after the enter dates part). The money had gone out of my account twice, but one lot came back in shortly afterwards.
15 marca 2026
Odpowiedź od LateRooms.com
Hi Catherine,
Thank you for your review and for sharing your experience. We're glad to hear you were able to quickly spot the date error and correct your booking.
We really appreciate you taking the time to leave your feedback and hope you have a wonderful stay on your upcoming trip.
Best wishes,
Rebecca
Saved me some money's so I'm happy
22 marca 2026
Odpowiedź od LateRooms.com
Hi Sharon,
Thank you so much for your lovely review! We’re delighted to hear you were able to save some money and that you’re happy with your booking.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
had difficulties with booking
21 marca 2026
Odpowiedź od LateRooms.com
Hi Amanda,
Thank you for taking the time to leave your feedback. We’re sorry to hear you experienced some difficulties during the booking process.
If you’d like to share a little more about what happened, we’d really appreciate the opportunity to look into this for you. Please feel free to contact us at support@laterooms.com or call 0203 637 0812, and our team will be happy to help.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Sue,
Thank you so much for your lovely review! We’re delighted to hear you found the best price for the hotel you wanted to book was with us!
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Martin,
Thank you so much for your review! We’re delighted to hear you found the booking process very easy and straightforward.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Mrs Lloyd,
Thank you so much for your lovely review! We’re delighted to hear you found the booking process very easy and were happy with the prices.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Jaya,
Thank you so much for your lovely review! We’re delighted to hear you found our website easy to use!
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Delighted to get the Grand Hotel Cesare Agusto.
I was delighted to get the Grand Hotel Cesare Agusto at a very good rate. We stayed there the last time we were in Sorrento some ten years ago and I knew it was a very good hotel. I'm glad I searched Laterooms as it offered the very best rate. Sorrento, here we come.
9 marca 2026
Odpowiedź od LateRooms.com
Hi Joe,
Thank you so much for your wonderful review! We’re delighted to hear you found such a great rate for the Grand Hotel Cesare Augusto through LateRooms, especially as it’s a place you already know and love.
It sounds like a fantastic trip ahead. We hope you have an amazing time in Sorrento!
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi,
Thank you for your great review. We’re really pleased to hear you were able to book the hotel you wanted and at a good price too!
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Lisa,
Thank you so much for your lovely review! We’re delighted to hear you found it very easy to make your booking.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Very good
Very good. Hopefully there'll be no problems in a month's time when I actually stay at the hotel.
14 marca 2026
Odpowiedź od LateRooms.com
Hi Alaric,
Thank you so much for your lovely review! We’re delighted to hear you had a positive experience booking with us.
We hope your stay goes smoothly and is just as enjoyable as you expect, and we look forward to helping you with any future bookings.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Jane,
Thank you so much for your review! We’re pleased to hear you found our response efficient.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Charles,
Thank you so much for your lovely review! We’re delighted to hear you were pleased with the booking process.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Cath,
Thank you so much for your wonderful review! We’re delighted to hear that LateRooms has been so helpful for you — that’s exactly the experience we aim to provide.
We look forward to helping you with your next booking!
Best wishes,
Rebecca
Really easy booking offered the best…
Really easy booking offered the best prices with no hidden charges
19 października 2025
Odpowiedź od LateRooms.com
Hi Stephen,
Thank you so much for your lovely review! We’re thrilled to hear you found the booking process easy and appreciated our transparent pricing too.
We hope you have a fantastic stay and look forward to helping you book again in the future.
Best wishes,
Rebecca
Odpowiedź od LateRooms.com
Hi Roger,
Thank you for your review. We’re really pleased to hear you found the booking process very easy — that’s exactly what we aim for!
We hope we can help you find another great stay in the future.
Best wishes,
Rebecca
Booked a hotel through this company
Booked a hotel through this company, arrived at said hotel to check in and was met with a phone number and a locked door. No reception staff inside. Rang the number , straight to voicemail. Waited 2 hours and nothing and had to booked elsewhere. Trying to get my money back from these thieves but no one will contact me and no phone number available.. avoid at all costs, I normally use booking.com and have never had a problem needless to say I won't be using this company again!!!
28 lutego 2026
Opinia niezależna
Odpowiedź od LateRooms.com
Hi Steve,
Thank you for taking the time to share your experience with us. We’re really sorry to hear about the situation you encountered at the property — arriving to a locked building without being able to check in is understandably very upsetting and not the experience we want for our customers.
Your booking was made through our website but was fulfilled via Booking.com. We don’t have any record of prior contact from you regarding this booking. If you used the “contact us” link in your booking confirmation, your message would have been sent directly to Booking.com.
We would still really like to help you raise a complaint and refund request with them. Please contact us at support@laterooms.com with your booking details and we will support you in escalating this matter.
We’re very sorry for the inconvenience and frustration caused and hope we can help bring this to a resolution.
Best wishes,
Rebecca
Quick easy service
21 października 2025
Odpowiedź od LateRooms.com
Hello,
Thank you for your review. We’re really pleased to hear you found the service quick and easy — that’s exactly what we aim to deliver.
We hope we can help you with your next stay.
Best wishes,
Rebecca
Hotel very dated for the Price
Hotel very dated for the Price
Pool area needs a big make over very grubby
breakfast was ok
Good location central and parking was included in price
1 marca 2026
Odpowiedź od LateRooms.com
Hi Carly,
Thank you for taking the time to share your feedback. We’re pleased to hear you found the location convenient and appreciated the included parking.
We’re sorry to hear that the condition of the hotel and pool area didn’t meet your expectations, particularly in relation to the price paid. Your comments regarding the décor and cleanliness are important, and we’d be happy to raise this feedback with the property for their review.
If you’d like us to do so, please feel free to contact us at support@laterooms.com with your booking details.
We appreciate your feedback and hope we can help you find a stay that better meets your expectations next time.
Best wishes,
Rebecca
Beautiful hotel
Beautiful hotel
Food amazing
Grounds perfect
Staff where really good attentive
28 lutego 2026
Odpowiedź od LateRooms.com
Hi Therese,
Thank you so much for your lovely review of LateRooms.com. It sounds like you had wonderful time!
We hope to help you find another great stay again soon.
Best wishes,
Rebecca
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.