Thank you for your feedback Philip, we have taken this onboard. However, given your remarks I did want to check that you had downloaded/been able to access the full file? There is a blank, column based Compliance Monitoring Document (CMD) Excel doc for firms to populate themselves as per the FCA application notes under compliance arrangements, which is accompanied by a 9-page guidance document. However, there is also an 8-page Regulatory Business Plan template, 7-page Compliance Monitoring Policy, a Compliance Monitoring Action Form and most importantly, a pre-defined CMD template spreadsheet populated with over 100 FCA compliance monitoring requirements, coloured coded and complete with modules, handbook references, over-arching compliance areas, checks and action fields, next action dates, auditor and frequency data validation fields. The full suite of £25 templates have had in excess of 40 hours work put into them, so I wanted to ensure you had received the full files. Of course, templates are not suitable for all firms so I do appreciate that you may have receievd them all but not found them suitable for your business type. I have emailed you directly, but have also been unable to locate any messages from you either before or after purchase, so if you have not received anything, please do contact me on c.roberts@knowyourcompliance.com.
Kind Regards, Catherine Roberts.