Kevinjunior Recenzje 

232
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I don’t do reviews often, but I purchased their zero gapped skeleton pro detailer and I absolutely love this product. I’ve used it several times and shared with a family member who purchased one for... Zobacz więcej

Oceniono na 5 z 5

I have both the beard trimmer and body trimmer and would highly recommend both I started with the beard trimmer, excellent trimmer with different trim settings and the battery lasts for ages. On the b... Zobacz więcej

Oceniono na 5 z 5

Top top company. Bought the skeleton beard trimmer and the Crown Jewels trimmer back in 2023. The jewels trimmer is still going strong but yesterday the beard trimmer eventually died on me. Contacted... Zobacz więcej

Oceniono na 1 z 5

Disgraceful!!! Avoid at all costs I purchased a product which was not even 6 months old a skull shaver, after minimal use one of the blades broke off!.. after getting in touch and explaining the si... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z artykułami fryzjerskimi
  2. Salon fryzjerski
  3. Sklep z produktami do włosów
  4. Fryzjer

Napisane przez firmę

Kevin Junior Products Ltd, Founded by award winning barber Kevin Junior. Our mission is to offer barber ship quality tools without the heavy price tag.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

232 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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4,4

Wszystkie recenzje

(232)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 99

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Oceniono na 5 z 5

Excellent products

Excellent service from
Placing the order to delivery. The products themselves are fabulous, good quality. Excellent value. Highly recommend.

3 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great products at a great price

Great products at a great price. Love the performance of the shavers purchased, the quality of the accessories and the support in place (YouTube etc). A great experience after each purchase, thank you.

13 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Quality kit

Quality kit.

I’m intrigued by the negative reviews because I, and the friends I have recommended the products to (all verified customers with actual orders) have nothing bad to say about the products, service or quality. I bought the original Skeleton beard trimmer (silver and unbranded) several years ago. Then the black ones were released with the guards included. I have waited patiently for my silver one to go blunt, die, not charge or lack performance so I could get the newer model. Alas… it’s still going. Still charging and with an incredible battery life. Still trimming with accuracy and not giving me any reason to upgrade. I ended up buying the guards separately (they weren’t an option when they first came out) and I binned my other Braun beard trimmer as it died (fourth different one to do so) and now use the Skeleton for my beard as well.

Great quality products and cracking service. Ignore the negative reviews, they have no substance and are obviously keyboard warriors with terrible facial hair.

24 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

My products were better than expected

My products were better than expected. For the price I expected mediocrity however this wasn't the case. The product itself in which I purchased was the skeleton beard trimmer. A greatly put together well engineered razor which allows for an incredibly comfortable and professional looking shave. 5/5 Would buy again.

24 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great products

Great products, skeleton beard trimmer works really well. Lined up my beard with no struggle! Would recommend to anyone looking for a great trimmer!

22 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Would not recommend

The trimmer itself is just subpar when it comes to function. It feels nice in your hand, and appears to be high quality, but the blade and cutting is so much worse than expected. Nothing like the social media ads. Then when you go return it, it costs more to ship it back (from the USA) than its worth. Would not recommend.

9 stycznia 2025
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Sorry you feel this way Mr Grisius, your first sentence is a LIE, which i would like to highlight immediately. You CAN return your order within the terms and conditions. If the return is because you’ve changed your mind and it’s a “non fault” return, then yes the postage is on you. That’s normal protocol. There are plenty of shipping options at very reasonable prices, do this and we can give you your FULL refund. As for the performance of the PRO detailer, I hope you’ve watched my YouTube channel for instructions and direction on how best to use the machine, because the feedback from the tens of thousands that have bought this product do not match what you’re saying. I understand I can’t please everyone, that’s why we allow non fault returns in the first place….

Oceniono na 1 z 5

Really poor quality items and the owner…

Really poor quality items and the owner is just completely rude and unprofessional.

Glad to see accurate reviews on here - the ones on the company website are clearly filtered. The products are poor quality. The owner is very rude and could do with going on a course on customer engagement, as you can see from his comments to reviews on here.

Save yourself money and hassle and just buy something cheap on Amazon. You'll get the same product without a silly skull logo on, and with Amazon's return policies.

26 grudnia 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

With no proof of purchase , no full name or order number given within the review, I can only assume this is yet another FAKE review

Oceniono na 1 z 5

Avoid at ALL costs, Does not refund, Rude, worst Customer Service

Avoid at ALL costs, seller rude, arrogant and very immature!

Will not refund the shipping which was paid and does not refund the returns shipping. Have reported them to trading standards, HMRC, Google and Shopify(who require as a legal standpoint for sellers to offer returns and refunds), if these are not made available website owners do not have the authority to sell online!

9 grudnia 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Although this wonderful person hasn’t left their name, I’m well aware who they are. I’m not obligated to pay for you to return an item if it is a NON FAULT return. Most of the big companies now charge for the same process. You were given a full refund for the item you purchased sir, even though you returned it in appalling condition.

Oceniono na 5 z 5

Slick clip

Fast delivery, understanding and outstanding customer service with awesome advice. Awesome glide of a clipper for my autistic boy. Cheers man. Forever the slickest clip.

17 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

USELESS

2 bob company !! Ordered a product from the website….however the website automatically changed the delivery address to an alternative address when the order was completed. The company will not admit liability even with photo & video evidence of the address being changed automatically. The person on the other end of the email is a big time Charlie who claimed my address wasn’t registered and tried wriggling out of my complaints suggesting I was a scam. AVOID THIS COMPANY. First review I have left in my life but I couldn’t let this one go. Terrible company & service.

2 grudnia 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Mr Hill, as I’ve already explained several times, the responsibility for giving us your correct address lies with you. My website does not have the ability to wave a magic wand and change what you have inputted. If the address auto generated whilst you were typing it in, YOU still have to scroll down and pick the address. So I’m sorry but this is NOT our fault nor are we accountable, you gave us your next door neighbours address. FACT

Oceniono na 5 z 5

Pro Range Skeleton Beard Trimmer

Wow! Ive purchased a few bits from Kevin Jr Products and this is by far the best one yet.
I feel like I've just come out of a barbers… it cuts so close!
Feels like a £150 shaver for a fraction of that price. Really easy to use and does exactly what all the adds say. Gamechanger!

13 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

If I could give 6 stars I would

I can't fault this company at all, the customer service is impeccable. The response time is one of the shortest I've ever experienced and most importantly the products sold are insane. I bought my beard trimmer quite a while back and yesterday was the first time I charged the battery. (after losing the charger lead, I messaged to see how I could get a new one and the new one was with me in a week, no charge) my honest opinion is the negative reviews must be rival brands, I just don't see how anybody could get such a difference customer experience to myself. If I could I'd give 6 stars out of 5.cant recommend enough, and what a perfect Christmas gift any of these items would make - The Big Bearded Guy

13 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Game-Changer for Beard Maintenance!

I recently got my hands on the Pro Detailer Beard Trimmer, and it’s been an absolute game-changer for my grooming routine. This trimmer is the perfect blend of precision, power, and practicality. If you’re serious about maintaining a well-groomed beard, the Pro Detailer is worth every penny. It’s an investment in both style and convenience. I can confidently say this is the best trimmer I’ve used to date. Highly recommended!

12 grudnia 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Much appreciated John, glad you’re happy with the Detailer mate 🙌🤝

Oceniono na 1 z 5

Don't let their ads fool you

Don't let their ads fool you, these are cheap Chinese products with branding stuck on them.

I left a comment on their Facebook advert, it got hidden. You can click 'view all comments' rather than 'view relevant comments' on any of their Facebook ads and you'll see all the reviews the company hides. Glad to see real reviews on here.

The owner if you do try and reach out is rude and unprofessional, as mentioned in a number of other reviews.

If you're gonna buy a cheap Chinese trimmer just get it off amazon. You'll get the same thing for half the price.

2 listopada 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Hi Tim, firstly I politely ask you STOP talking about “China products” they way you are, some of the best technology comes from this country and if I was to walk round your home id guarantee to find Chinese electronics throughout. I have a money back guarantee policy, 14 days for UK and 30 days for international, so if you wasn’t entirely happy with the item you bought, why didn’t you return it in the allotted time for a FULL refund?

Oceniono na 1 z 5

Really poor customer service

Really poor customer service. Owner is rude and unhelpful. Products are not great quality. Can only assume the reviews they have on their site are sifted and any negative ones not included. If you look at all their ads on Facebook etc they've hidden loads of comments with negative reviews.

Edit - very fitting that you can tell from the business reply how unprofessional and fragile the owner is 😂

19 września 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Hi Simon, i can assure you our reviews are from paying customers, via our shopify website we are unable to adjust or make up reviews, it’s part of their policy. As for social media reviews, we dont have the time to sit and write fake ones, we're to busy packing orders. Your only complaint is that you have to pay for postage for a non fault returns, we are not obliged to pay for your shipping to return an item when there is no fault. Return the item and full refund is issued. T&C’s apply. What’s fragile about a simple returns policy 😂

Oceniono na 1 z 5

Really bad customer service

Really bad customer service. Posted my product back after my friend told me how his snagged his skin allot. They deny ever receiving it. Bunch of rookies with no care for customer satisfaction. Money down the drain!

12 września 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Hi Gus, if you can provide tracking of the return then we can look into this for you. All returns must be sent TRACKED for this exact reason

Oceniono na 1 z 5

Bad company

Bad company bad customer service. If ur machine is faulty. Thats it. Game over. They wont replace or reply to your email. All there good reviews are from there own people. This company wont last long. It will closed down soon.

So now u no I ain’t from turkey. U speaking sence. No I ain’t my hussain that returned a machine after 14 days. U got the wrong person. Go back to your emails. Be professional and reply back to ur emails. You got so many complains you don’t even remember who is who. Wers the warranty gone? Mine was faulty. Followed all steps. No responses. After seeing the rest feedback. I new this company service is bad

1 listopada 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Mr Hussain, after checking again the email correspondence, you tried to return a machine that you had longer than the returns policy timeframe. From purchase you have 14 days to return if you’re not happy, in the UK. You ran over the 14 days by quite a lot may i add. So after the 14 days we can only accept returns if there is a FAULT, and there was NO fault with your machine. You just changed your mind months later????

Now, my I advise you strongly!, be very careful what words you use to me, calling me names and using the language above will not serve you well.

Oceniono na 5 z 5

5 stars for the product and customer…

5 stars for the product and customer service.
I made a mistake when ordering and the customer services team sorted it out really quickly to ensure I got the product I ordered.
Having tried each product in the beard,balls and nose bundle I can say the product perform well, feel and look good.
The stand could hold the trimmers a little more snugly so they don't wobble so much, And would be great if the guards came in little draw-string bags rather than plastic bags. This would really complement the overall quality and presentation of the products. Would definitely reccomend buying with this company.

5 listopada 2024
Opinia niezależna
Oceniono na 2 z 5

Faulty items

Wrote two reviews on the website and none got posted which only tells me they did not like it being posted.

The beard and balls trimmer stopped working and I found it difficult to get in touch and have a smooth return. I was asked to send photos and videos and also asked to return the accessories it came with. The hair clipper also loses battery after a few uses. the products look good and work well while they work but they are not long-lasting and the returns is a joke.

4 listopada 2024
Opinia niezależna
Logo Kevinjunior

Odpowiedź od Kevinjunior

Brian, reviews that are false are indeed deleted and reported to the platform they were written on. The fact ANYONE would rather write a review than write out my returns address and just return a product within the time frame set is beyond me ???

14 day money back guarantee for UK and 30 days for international, you called the policy a “joke” , how is this so ?

If you return it in time you get a FULL refund?

It’s made perfect sense for others and is pretty standard within the returns policies of other companies

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