Kerseys Solicitors Recenzje 

173
•
Wynik TrustScore: 3 na 5

3,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

We didn't instruct Kerseys but the buyer of our property did and the service was appalling. Uncommunicative, unresponsive, refused to work to deadlines. The solicitor and at one point said they would... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jenny Dawson ably supported by Claire Ryan facilitated the purchase of a dormer bungalow, quickly followed by the sale of our bungalow. They moved things along at a steady pace, helped us resolve issu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Sarah White, senior associate, took us through the process of up-editing existing wills, carefully noting changes and adapting for a modern context. Draft copies were with us within a week or so. It... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So glad we decided to use Brian at Kerseys. Selling and buying a house is never stress free but Brian's professional manner helped to make things go as smoothly as possible. Always contactable and alw... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Prawnik
  2. Usługi prawne

Napisane przez firmę

Kerseys Solicitors are a leading law firm with a rich heritage of providing tailored commercial and private legal services to individuals, families and businesses. We are specialists in Commercial, HR Services, Family, Mediation, Probate and Trusts, Wills and Powers of Attorney, Dispute Resolution, Employment, Conveyancing. Kerseys Solicitors offer a flexible service, you can visit our web site to obtain an online quote for moving home, creating a Will or an LPA and use our free Online Family Tool to obtain guidance on your pathway and options to you. Visit our web site and chat with us or request a call back providing us with details of your availability and a preferred date and time to be contacted and we will do our best to meet your requirements. Not all lawyers are 9 to 5, we offer flexible pre-arranged telephone/virtual appointments to service your needs where we can.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 77% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,2

Wszystkie recenzje

(173)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 17

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Extremely satisfied

Extremely satisfied. Sharon and the team made the whole process stress free. Will definitely recommend to others.

31 marca 2023
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Sharon Livermore and her team.

Oceniono na 5 z 5

5* service - Professional and knowledgeable

I recommend everyone uses Kerseys Solicitors should they require any legal services.

Annalie was able to give me advice on a complicated situation very quickly and with extreme professionalism. She quite clearly is very knowledgeable in her area and is a credit to the company and any of her clients. Thank you!

5 kwietnia 2023
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie King and her Employment team.

Oceniono na 5 z 5

Excellent Service and easy to deal with

Kerseys Solicitors provided an excellent service during the sale of my father's house. They were helpful and friendly, while being efficient and getting the job done in a timely manner. I particularly appreciated Jane Riley's helpful and pragmatic approach. I would happily recommend the company.

2 lutego 2023
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Jane Riley and her team.

Oceniono na 5 z 5

Top Rated Service

The service was excellent, and was provided in a no fuss , easy to understand manner.

20 stycznia 2023
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

Oceniono na 1 z 5

- NEVER USE THIS COMPANY

- NEVER USE THIS COMPANY
- ARROGANCE ON ANOTHER LEVEL
- EXTREME BULLYING
- REFUSES TO RETURN OR ANSWER CALLS
- MENTALLY CHALLENGING
- EXTREMELY BAD CONDUCT
- NEVER HONEST OR TRUTHFUL

MY FINAL EMAIL TO MATT CLEMENCE AT THE END OF AN 11 MONTH NIGHTMARE & VERY NEARLY A NERVOUS BREAKDOWN BECAUSE OF THE EXTREMELY BAD CONDUCT, THREATS IN EMAILS & EMAIL BULLYING I RECEIVED, I HAD TO EMPLOY A BARRISTER AS THE ARROGANCE OF MATT CLEMENCE IS UNIMAGINABLE:-
Dear Matt
I confirm I am now in receipt of the funds.
I'd like to say thank you so much for helping me win the case easily!!!
However, I'm sure there is some hidden agenda that you know about & only time will tell, watch this space!!
You have bullied me through this whole process, it was even put in the court proceeding to the judge how bad your conduct has been throughout, you have been controlling, insulting & condescending in your emails & as for answering a telephone call!!!! Your lack of any respect or regard was overwhelming & extremely unprofessional.
I hope the need never arrise for us to ever have to communicate again.
Regards

1 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

The reviewer was NOT a client of our firm but someone who acted as a litigant in person in what was an extremely acrimonious family law case. This review should be read in that context.

Oceniono na 5 z 5

Seamless Process

Ed was quick and responsive from start to finish! We had to change property due to the vendors pulling out of the original purchase however the transition from one property to the next was seamless and we felt like no time was lost or wasted on Ed's behalf. Keep up the good work!

16 grudnia 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Oceniono na 5 z 5

Easy company to deal with

Easy company to deal with. Special mention to Debbie for her excellent service and help.

16 grudnia 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooke and her team.

Oceniono na 5 z 5

Brian Smith at Kerseys is great

Brian Smith at Kerseys is great. He handled my tricky conveyancing with professionalism and aplomb. Brian is straight talking and a pleasure to deal with.

8 grudnia 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Oceniono na 5 z 5

Annalie King has been amazing since day…

Annalie King has been amazing since day 1! Extremely supportive and helpful! Could not recommend enough.

29 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Annalie and her Employment team.

Oceniono na 4 z 5

I recently sold my house with Debbie…

I recently sold my house with Debbie Brooks as my solicitor. She always replied to my emails quickly and gave a very efficient service

28 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Oceniono na 1 z 5

Poor communication, performance & advice at exorbitant rates

Poor communication, advice & performance.
Take an AGE to carry out the most simple of tasks-years to sort out the simplest of wills & straightforward conveyancing.
Then give the wrong advice-a simple email with free competent advice from a local company proved more useful & accurate than many months of expensive 'with effect from 1 July 2022 my hourly rate was increased to £230.00 plus VAT' 'advice from Kerseys.
At those rates, the least you could expect would be accuracy, effort & professionalism; we got none of these.

25 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

We would like to look into your feedback further but unfortunately am unable to track your matter, would you be so kind to email trudy.hooper@kerseys.co.uk with your details so that this can be investigated?

Oceniono na 5 z 5

Great experience

We recently purchased a property, which was dealt by Brian Smith, we found him to be thorough and professional. We would not hesitate to use him and Kersey’s again.

22 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Oceniono na 5 z 5

Great team who delivered a smooth home…

Great team who delivered a smooth home buying and selling transaction, even when there was a fine time limit and multiple other issues caused by other members of the chain. A really friendly and helpful service. Explained everything clearly and showed genuine empathy when needed. A special thanks to Brian Smith and Edward Thompson.

11 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and Edward Thomson.

Oceniono na 5 z 5

Edward Thomson’s customer service is…

Edward Thomson’s customer service is excellent, always very professional and efficient.
Would highly recommend this company because you actually get to talk to someone.

11 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Edward Thomson and his team.

Oceniono na 5 z 5

Excellent service from Debbie @…

Excellent service from Debbie @ Kerseys. Kept well informed of progress with house purchase. Will definitely use again. AAA +++

11 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your positive comments and feedback on to Debbie Brooks and her team.

Oceniono na 4 z 5

Thank you so much for helping us…

Thank you so much for helping us through what at times has been a frustrating process. As first time buyers we did not understand the process at all and Edward T. made it very easy by answering our questions and explaining everything thoroughly. Thank you so much for all of your help and egood service.

4 listopada 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your review! We work hard to give the best service that we can, and we appreciate feedback.

I will pass your comments and feedback on to Edward Thomson and his team.

Good luck in your new home.

Oceniono na 5 z 5

Excellent service from Brian

So glad we decided to use Brian at Kerseys. Selling and buying a house is never stress free but Brian's professional manner helped to make things go as smoothly as possible. Always contactable and always giving sound, honest advice. We were billed as we were quoted and would definitely use again and recommend to anyone else.

7 października 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Oceniono na 5 z 5

1st class service and very professional start to finish

Kerseys were highly recommended by the estate agents and I can see why. Everything was done professionally and timely and Brian and his staff have totally took the stress out of selling my fathers house. I knew exactly what paperwork they required and all the important documents have all been returned very promptly. Charges and fee were very competitive and very good value for money.
A Big thank you to Kerseys solicitors for all your help in the sale on my dads home. Wishing you all the best for the future.
Brenden Ward

20 października 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

Oceniono na 5 z 5

Brian came highly recommended for my…

Brian came highly recommended for my 1st house sale, as being very professional and knowledgeable. Brian answered emails and phone calls promptly and kept the sale on track, He was firm with the buyers' solicitor, who appeared to be moving at a very slow pace. Thanks to Brian for a successful completion

11 października 2022
Opinia niezależna
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Odpowiedź od Kerseys Solicitors

Thank you so much for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback on to Brian Smith and his team.

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