Keenans Estate Agents Recenzje 

579
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would highly recommend Molly at Keenans. She was absolutely brilliant throughout the whole process of purchasing my house. She was professional, friendly and always kept me updated at every st... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you so much to the whole team at Keenan’s who have all been so professional, helpful, and friendly. A particular massive thank you to Katie Bagot who was so kind and reassuring. She genuinely ca... Zobacz więcej

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Oceniono na 5 z 5

I cannot recommend Keenans enough. Ella Walmsley dealt with my house purchase, and she communicated clearly throughout the process. Ella always kept me up to date with developments, and she took the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ella & Keenans were very good selling my property, very professional start to finish. After buyers pulled out near exchange at the 11th hour, Ella was quick to agree to a new sale with a lady that... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja nieruchomości

Napisane przez firmę

Keenans are an independent family founded Estate Agency covering Greater Manchester and East Lancashire. We have grown over the years to accommodate and enable more for our clients. Consistently seeking to go above and beyond and cater for all your property service needs under one roof, we’re property people through and through. We started in 2010 as a family-run business and have grown to become one of the North West’s leading estate agents for selling and letting property. We sell and let properties across our region including Hyndburn, Blackburn, Rossendale, Burnley, Pendle, Clitheroe, Rochdale, Manchester, Swinton, Bury and all areas in between. Our considerable size and reach across the North West means we can access more buyers, tenants and properties. We can also scale our services to provide unrivalled solutions for marketing, technology and range of property services for clients. Hard work and going the extra mile is routine at Keenans. Embracing modern technology with a perfect mix of traditional marketing, we never stop evolving to showcase our properties in the best way to deliver results that really matter.


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4,5

Doskonała

Wynik TrustScore: 4.5 na 5

579 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 76% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(579)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 150

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Oceniono na 5 z 5

Highly recommend

This is a little bit late but I just need to rave about Madison. She has been there every step of the way during the process of me buying my house. Madison was always upfront about what was going on and had my back to help chase things to ensure things were completed on time. Madison has been very approachable and friendly and I would highly recommend x

6 marca 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you, Isabelle!

Oceniono na 5 z 5

Outstanding service

The overall experience of Keenans Estate Agent was very positive from the valuation right through to the end. Ella Walmsley from the sale progression team was exemplary throughout. Her communication from the beginning was outstanding and she had our best interests at every turn. Things did get quite stressful towards the end as they do in a house sale however Ella handled the process beautifully and kept everything moving through the chain. Her approach was professional yet friendly and empathic. Thoroughly recommended, thank you Keenans

20 marca 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you so much, Kate!

Oceniono na 3 z 5

Had good communication with Keenan’s…

Had good communication with Keenan’s who were working for the sellers of the property was buying. The only thing I would suggest would be a nice gesture to someone who is spending a lot of money would be a welcome gift to new home think this would be a lovely finishing touch.

10 marca 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

We appreciate your comments Theresa. Thank you for taking the time to let us know, all the best in your new home.

Oceniono na 5 z 5

Molly @ Keenans has been a consistent point of contact

Molly @ Keenans has been a consistent point of contact throughout our purchase. She kept us fully informed at every stage, promptly passed on updates from both solicitors, and made sure we always knew where things stood. Her communication has been reliable, proactive, and genuinely helpful from start to finish.

9 marca 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you Graeme!

Oceniono na 5 z 5

Both bought and sold a home with…

Both bought and sold a home with Keenan’s using the Clitheroe branch. faultless from start to finish, Richard dealt with both properties and nothing was too much - extremely knowledgable and accommodating for viewings and property information.
Communication was amazing, none of this being put on hold or ‘I’ll call you back’ they had answers straight away, Jonathan was extremely helpful especially when it came to solicitors and information, he spoke at a level we understood rather than confusing legal jargon, also helped push things along when the chain slowed by being a key contract for other parties.

12 marca 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

This is wonderful to read, thank you!

Oceniono na 5 z 5

FANTASTIC SELLING EXPERIENCE

FANTASTIC EXPERIENCE from start to finish. I listed my house for sale with Keenans (Accrington) and successfully sold it within a few weeks, having been on sale with another local agent prior who were not working to sell it at all.

From Sam, Kain and Miana in the Sales Dept to Kieran in the Progression Dept, all the staff have been AMAZING when dealing with phone calls, paperwork and chasing solicitors/buyers on my behalf.

An EXCELLENT estate agent with great staff who are extremely professional, on track with everything, kind, helpful and knowledgeable. Just perfect!

A special mention to 'Kieran' (in Sales Progression). He deserves a 'medal' for all his hard work! My sale wasn't straight forward, but Kieran worked so hard with everything and enabled the sale to be completed in time. He is superb in his role (a credit to Keenans) and deserves to be voted their 'Employee of the year'.

I would highly recommend Keenans in Accrington to anyone wishing to market their home. The service I received was 100% and I'll give them top stars 🌟 If I move again in a few years, I will happily use Keenans Estate Agents again.

🌟THANK YOU FOR EVERYTHING 🌟

Jane Gaunt

27 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you so much for taking the time to share such an incredible review. We’re absolutely delighted to hear that your selling journey with our Accrington team was such a positive one from start to finish. It’s been a pleasure acting on your behalf, and if you ever decide to make a move again in the future, we’ll be here and ready to help.

Oceniono na 5 z 5

We have been working with Keenans…

We have been working with Keenans Estate agents over the past 5 years and are very satisfied with the service they provide.
Over the past year Lucie has been working with us when dealing with our properties that we rent. Luci is quick and very efficient if we have any questions and communicates well to keep us updated. Lucie is a pleasure to speak with.

27 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

The pleasure is all ours, Gaz. Thank you for taking the time to leave us a review. We look forward to continue working with you, and as always, we're more than happy to help.

Oceniono na 5 z 5

5 Star Property Manager

As a property owner I cannot speak highly enough of Kerris Gardiner at Keenans who has been fantastic both with communication, response time and support. She has definitely been a hugely positive impact on my very first landlord/agent experience.
Professional, courteous, thoughtful and supportive.
5 stars for our property manager; Kerris!

4 marca 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you so much for your wonderful review, Alba. We're always happy to help in the future.

Oceniono na 5 z 5

Kieran at Keenans was brilliant

I have recently completed a house purchase that Keenans were selling. The whole process took around 9 months and had a lot of ups and downs due to challenges with the sellers’ side.

However, the process was made much easier by the incredible support from Kieran at Keenan’s. He was under no obligation to communicate with us directly (with us being the buyer) but always went above and beyond to ensure we were kept up to date with proceedings. His manner is lovely and he was always very keen to help. Anyone who has him on their side is lucky.

18 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

We're delighted that you appreciated Kieran's proactive and informative approach. We wish you all the best in your new home. Thank you.

Oceniono na 5 z 5

Highly recommend

Highly recommend! Just recently sold my house and I honestly can’t thank Madison and the rest of the team for all their hard work for completing the sale of my house.

27 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you, Will.

Oceniono na 5 z 5

Excellent service

I used Keenan’s to market and sell a property for me. Nikki, my sells progressor was particularly great. When ever I phoned the office, my calls were always promptly answered and if Nikki wasn’t immediately available, my calls would always be returned. I was kept informed of what was going on throughout the whole process and Nikki kept the pressure on all other parties involved to keep things moving and get to a successful conclusion. Excellent work. Well done.

27 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Lovely to hear, Neil. We're so happy that you enjoyed your experience, and we wish you all the best. Thank you.

Oceniono na 5 z 5

Very good company to deal with

Very good company to deal with. Fantastic communications at every step of the way that kept me informed and updated as to what was going on, and what was needed. Particular shouts to Alicia at the initial marketing and sale stage, and then to Harry who looked after us while the sale was going through to completion. Both superb communicators and friendly and helpful every time.

20 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you, Simon. We loved reading this!

Oceniono na 5 z 5

Keenans were very professional and pro…

Keenans were very professional and pro active from day one, and once my property sold, Ella Walmsley worked hard to ensure everything progressed well, thanks Ella!

27 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you, Jon!

Oceniono na 5 z 5

Thanks for you help Lucie!

My wife and I live 250 miles from the property we rent out through Keenans. We both work full-time. The last 6 months has been quite frenetic from a landlord perspective as there have been a number of dynamic challenges that have presented themselves for us to navigate. We simply don’t have the capacity to deal with them ourselves and Lucie at Keenans has managed our property, the challenges that have been presented and kept us informed of the process and next-steps along the way. She has kept us up-to-date via phone and email in all things and really made life easy for us! She has given us the confidence we’ve needed that our property is in good hands! Thanks for all your help Lucie! We really appreciate it!

17 grudnia 2025
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

John that's fantastic to hear. This is a great testament to Lucie's dedication to delivering top quality customer service, so thank you so much for for taking the time to leave such a wonderful review. We're always happy to help!

Oceniono na 5 z 5

Keenans burnley branch

Keenan’s Burnley branch once agreeing to sell a property, always kept me informed of viewings, feedback, cancellations and/or rescheduling.
After sale Molly took control of the file and updated regularly of progress, very well done and would recommend using the agent for sale or purchase.

25 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you, John. Our Burnley team and Molly will really appreciate your kind words.

Oceniono na 5 z 5

The staff at the Burnley branch are…

The staff at the Burnley branch are brill. They made my experience of selling and buying an easy process. Happy with every aspect of their help and advice.
Molly from the sales team was also great keeping us updated with the process and advising us when needed.

24 lutego 2026
Opinia niezależna
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Odpowiedź od Keenans Estate Agents

Thank you, Susan. The team will be delighted to hear this!

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