Kaplan International Languages - Toronto Recenzje 89

Wynik TrustScore: 4.5 na 5

4,3

35 The Esplanade Suite 250, M5E 1Z4 Toronto, Toronto Ontario, CA


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Les cours génial ! Professeur motivant Le logement en Homestay pas adapté pour des personnes ayant l'habitude de manger des fruits et des légumes. Les sorties le soir, pas facile a gérer. Proc... Zobacz więcej

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Oceniono na 5 z 5

je recommande vraiment cette experience pour tout ceux qui veulent ameliorer leur niveau d'anglais. J'ai passer 1 mois a kaplan toronto, ca s'est tres bien passe, les cours sont bien les enseignant so... Zobacz więcej

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Oceniono na 5 z 5

Kaplan Toronto é stata la mia scuola di inglese tramite i soggiorni ESL per due mesi nell’estate 2022. L’ho trovata una scuola d’eccellenza, che ha soddisfatto pienamente tutte le mie aspettati... Zobacz więcej

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Oceniono na 5 z 5

My experience at Kaplan Toronto was great. I have improved my English thanks to my intensive course, I have became more fluent and this was my primary goal when I arrived here. I have enjoyed my time... Zobacz więcej

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Informacje dotyczące firmy

  1. Dostawca kursów językowych
  2. Instytucja edukacyjna
  3. Szkoła języka angielskiego
  4. Szkoła językowa

Napisane przez firmę

The world's language school. We believe in the power of language education to build connections, forge opportunities and enrich lives. We offer English, French, and German courses in spectacular locations across the world. Let us help you go further with languages. Now owned by Inspirit Capital. Use of Kaplan brand under license.

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Dane kontaktowe

  • 35 The Esplanade Suite 250, M5E 1Z4, Toronto, Toronto Ontario, Kanada

  • +1 416 364 0989

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

89 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

J’ai passé 4 semaines merveilleuses à…

J’ai passé 4 semaines merveilleuses à Toronto avec Kaplan et ce fut l’une des plus belles expérience que j’ai pu vivre. J’ai été logée en famille d’accueil et tout s’est très bien passé pour moi. J’ai beaucoup aimé l’école, les cours ainsi que ma professeure, qui était super. En seulement un mois, j’ai beaucoup appris. Les activités proposées par l’école sont très bien et permettent de découvrir la ville tout en rencontrant d’autres étudiants.

J’ai également eu la chance d’être très bien accompagnée avant mon départ et pendant mon séjour. Dès que j’avais une question, Chloé était là pour m’aider et me répondre rapidement.

Je recommande vraiment Toronto, autant pour cette ville à taille humaine mais impressionnante, que pour l’école Kaplan et la qualité de l’expérience proposée.

1 kwietnia 2026
Opinia niezależna
Oceniono na 4 z 5

Les cours génial

Les cours génial ! Professeur motivant

Le logement en Homestay pas adapté pour des personnes ayant l'habitude de manger des fruits et des légumes.
Les sorties le soir, pas facile a gérer.

Prochaine fois, cours uniquement.
Air BNB pour le logement.

22 maja 2026
Opinia niezależna
Logo Kaplan International Languages - Toronto

Odpowiedź od Kaplan International Languages - Toronto

Merci beaucoup pour votre retour !

Nous sommes ravis que vous ayez apprécié les cours ainsi que l’accompagnement de vos professeurs 😊

Merci également d’avoir partagé vos remarques concernant le logement et l’organisation des sorties. Vos retours sont précieux et nous permettent de continuer à améliorer l’expérience de nos étudiants.

Au plaisir de vous revoir prochainement !

Oceniono na 2 z 5

un peu déçue pour l instant

Pour l'instant je ne suis pas très satisfaite . avant que je valide mon inscription chez Kaplan j'arrivais toujours a joindre mon conseiller mais maintenant il faut que je le relance pour qu'il me réponde.
je trouve aussi pas normale qu' on ait pas plus de détails concernant le logement (résidence cherry Toronto)

13 kwietnia 2026
Opinia niezależna
Logo Kaplan International Languages - Toronto

Odpowiedź od Kaplan International Languages - Toronto

Merci pour votre retour. Nous sommes désolés d’apprendre que votre expérience ne soit pas à la hauteur de vos attentes pour le moment.

Nous comprenons votre frustration concernant la réactivité de votre conseiller et le manque d’informations sur le logement, et nous prenons votre remarque très au sérieux afin d’améliorer ce point.

N’hésitez pas à nous contacter directement à feedback@kaplan.com
afin que nous puissions regarder votre situation plus en détail.

Oceniono na 4 z 5

it was goodexperience

it was amazing experience, you can meet people from different countries and become friends !

29 grudnia 2025
Opinia niezależna
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Odpowiedź od Kaplan International Languages - Toronto

Many thanks for your review, we really appreciate you taking the time to share your experience! We aim for all our students to have a productive and memorable time with us, and we're really pleased to hear we succeeded for you.

Oceniono na 5 z 5

Great teacher

29 grudnia 2025
Opinia niezależna
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Odpowiedź od Kaplan International Languages - Toronto

Hello!
Thanks for the great rating! We're delighted your course went welL.

Oceniono na 2 z 5

Level was wayyyy to low even in C2

Level was wayyyy to low even in C2. And too much French spoken in the hallways.

15 grudnia 2025
Opinia niezależna
Logo Kaplan International Languages - Toronto

Odpowiedź od Kaplan International Languages - Toronto

Hi Juliette, thank you for sharing your feedback about your experience with us. We appreciate you taking the time to let us know about your concerns.

Regarding the C2 class level, we understand your frustration about finding the content less challenging than expected. Our records indicate that your teacher recognized your exceptionally advanced proficiency and made efforts to adapt the curriculum with more difficult material. We genuinely wish you had felt comfortable reaching out to our academic team during your stay, as we would have been happy to explore additional ways to ensure you were appropriately challenged throughout your course.

Concerning language use in the hallways, we do actively encourage our English-only policy throughout the school to maximize immersion opportunities for all students. We recognize that maintaining this consistently in common areas can be challenging in our diverse international environment, and we're continuously working to reinforce this practice more effectively.

We always welcome open communication from our students during their time with us, as it allows us to address concerns promptly and tailor the experience to individual needs. If you'd like to discuss your experience further or have additional feedback to share, please don't hesitate to contact us with your student ID at ki.feedback@kaplan.com

Thank you again for bringing these points to our attention.

Best regards,
The Kaplan Team

Oceniono na 1 z 5

One of the most stressful academic experiences of my life

Hi, this is my Student ID: 2088987

I want to share my honest experience at Kaplan Toronto. To be fair, I met amazing people in my B2 30+ and C1 classes, and I also had some good teachers like Geff, Juliana and Mike. The reception team was always kind, and the academic team listened to me, even if they couldn’t do much in the end.

Unfortunately, despite these positive things, my overall experience was not good, and I wouldn’t recommend this school based on what I lived.

The most difficult part was what happened in my B2 30+ class with one teacher. From the beginning, her behavior toward me and other Latina women in our 30s felt negative and uncomfortable. At first, I thought it was just me, but later some classmates told me they felt exactly the same. We all noticed the difference in how she treated us compared to other students. She was passive-aggressive, easily annoyed when we asked questions, and made us feel small or unwelcome.
Because of this, I started having physical symptoms from stress, including throwing up in the bathroom and more, and for almost two months I felt anxious before class.

I had two meetings with the academic team (one alone and one with three of the Latina women who were also affected). We explained everything clearly, especially her behavior, and also that her methodology was not appropriate for adult students 30+. While the academic team followed up, there was no solid solution. The only thing I asked for was a teacher change or, at least, respectful treatment. The teacher suddenly changed her behavior the next week, so clearly they talked to her, and I was glad about that change.

Eventually, the school moved that teacher to another group because of another incident with a friend of mine (also a Latin woman). When I thanked the academic team, they called me again to ask if I was “spreading the situation” (which I wasn’t, and honestly, I could have done it since day one) and to tell me that the teacher had never had problems with any specific group. They didn’t want me to use the word “discrimination,” which was the term I had used in an email to describe what was happening to some Latin women in our class. Still, five Latina women over 30 had the same experience. No one could explain why this only happened to us.

Moreover, accommodation was also complicated. The Latam team sold the program without giving me accurate information. I repeatedly asked for help to move closer to the school, and for months they did nothing. Only when I escalated the situation to the North America team did I suddenly get a spot, but only for the last three weeks of my stay. It felt frustrating and unprofessional.

In addition, and this is my last point, I was surprised by how Kaplan manipulates survey data, as well as Trustpilot and Google reviews. Last Friday, staff went from class by class asking students to write five-star reviews in order to enter a $100 lottery and to “help Kaplan become the best school again.” They even said there would be a party if the school wins. (If you look closely, most of the recent positive reviews are from last week.)

They also encouraged students to give 9–10 on the final survey because anything lower “affects them.” To me, this is not honest and prevents the school from receiving real feedback or improving in the areas where improvement is actually needed.

Kaplan may be a good school for some people, but my experience was extremely difficult and I could have avoided it. If you are thinking about studying here, please do proper research and don’t rely only on the reviews. But anyway, this was just my experience, you will probably be okay, but it’s important to mention when you don’t have a good experience.

Thanks for your time,
Luz :)

25 sierpnia 2025
Opinia niezależna
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Odpowiedź od Kaplan International Languages - Toronto

Hi Luz, thank you for taking the time to share your experience. We’re truly sorry to hear that your time with us did not meet your expectations. While we’re glad you had positive interactions with some teachers and staff, we take your concerns very seriously.

Our team works hard to ensure that all students feel welcomed, respected, and treated equally. All our teachers have many years of experience, and we continuously review student feedback to maintain the high standards and safe, inclusive learning environment we strive for.

While we encourage students to share reviews, it is always our intention that feedback remains voluntary and honest. Thank you again for taking the time to provide your perspective.

- The Kaplan Team

Oceniono na 5 z 5

Professionnalisme et réactivité

Sarah a été très réactive dans l'envoi des documents et toujours disponible pour répondre à nos questions. Elle nous donne de bons conseils afin d'organiser un séjour quasi sur mesure en s'adaptant à la personnalité de notre enfant.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

It was a great experience

It was a great experience, because I could share with people the other countries, and Kaplan is a good institute, help to improve your level.

1 września 2025
Opinia niezależna
Oceniono na 5 z 5

Seconda esperienza con Kaplan

Seconda esperienza con Kaplan International. Personale super disponibile e praparato. Imparare l'inglese con loro e` divertente e professionale.
Raccomandato al 100%

11 sierpnia 2025
Opinia niezależna

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