I have had an account with kaleidoscope for years. Never had a problem until recently trying to get hold of their Customers Service. It is at times appalling. They don't have an email system. Other... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
WARNING: Avoid this company.I placed an order in early August for £233.09 and it has been an absolute nightmare. I received split-up pieces (just tops or just bottoms) followed by accidental duplicate... Zobacz więcej
I have been a customer for many years and whilst there have rarely been issues, unfortunately this time was different. I placed an order and paid for it on my cash account via my bank card. I placed... Zobacz więcej
Website is easy, delivery was quick, item is great quality but unfortunately far too long!! so will need to be returned.
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
A layer of lace here, a splash of colour to catch the eye. If you prefer fashion with flavour, you’ll love the detail on show in the Kaleidoscope collection.
Dane kontaktowe
Zjednoczone Królestwo
- 0333 200 8018
- www.kaleidoscope.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Terrible company selling items on sale…
Terrible company selling items on sale then cancel the sale items saying was price mistake on all items.
They were just fishing for new customers I guess, never again now on my spam companies 0/10
Cancelled order
Cancelled an order despite the item being listed for days across multiple sites, citing "incorrect price". Seems dodgy - would reconsider purchasing from them.
Avoid you submitt your data to order…
Avoid you submitt your data to order they take payment then they cancel your order keep your data and you have to wait for a refund
Cancelled order
Placed an order, including applying for credit, only to have the order cancelled due to an apparent incorrect pricing error.
Cancelled order claiming "price error".
Cancelled order claiming "price error".
Cancelled order stated wrong price
Cancelled order stated wrong price . Wonder if just collecting data /registrations
Im ordered cutlery set but they…
Im ordered cutlery set but they canceled after 3 days from order and says it’s price mistake.
But we need to do a account and they send emails to you.
Time waste.
Collecting data from you.
AVOID.
Waste of Time
Wasting time, with what appears to be an attempt to get emails. Cancelling an order for a pricing error for a cutlery set, which would be understandable except for the fact that there were multiple sets discounted at the time of purchase and seemingly they were all priced incorrectly, which I think the actual chances of are quite small. Seems like the price was an effort to get customer emails and data.
Awful company
It is deeply unprofessional to hold customer funds hostage while you "figure out" if you actually have the items you’re advertising. It’s not a business; it’s a disorganized mess masquerading as a store. Keep well away!
Avoid completely INCOMPETENT
They stated strange activity on my account - I simply made an order and they messed up! I raised a complaint then did the order again, WHATS STRANGE?
AVOID THIS COMPANY AT ALL COSTS.
Terrible customer service…
Terrible customer service unfortunately. Also noticed i made a complaint and seem to have been locked out of my account now?...
Can't be bothered to ring them as dont have a spare hour to hang about on the phone
Crap service.
Crap service.
Ordered a sofa bed in February it was delivered in April when taking some of the packaging off I could see that it was damaged. I phoned them as the delivery drivers had gone, they said someone would call me back in 24 hours. No one called.
I phoned the next day to be told that nothing was logged yesterday about the damage, the suppliers would contact with me in 14 days to then arrange a collection date.
I am a disabled person and this sofa bed is blocking a large space in my house, I am unable to stay in my own home with this large item blocking the hallway.
They were unable to give me a date that this would be collected.
Never received my order or refund!
I ordered an item and it seems to have got lost during delivery. I had to chase the order twice with the company as I didn't receive any updates. Two weeks later and I still have not had my delivery. I've contacted customer services twice and asked for a refund. They won't issue a refund yet as someone needs to contact me first. Its all been very time consuming. I won't be ordering from them again.
Wrong item delivered
I ordered blue jeans and received black tights so was not impressed. I had been a customer for a few years now and this never happened before. Shall have to re order which is annoying. However the invoice enclosed was correct so I sent them back and got a refund for jeans but no explanation or apology.
My trousers I ordered was lovely and… know how to mak sugar and chocolate mixture only
My trousers I ordered was lovely and the material was really looked first class but I had to get them taken up as they were too big. I’m only small otherwise I couldn’t have asked for better trousers thank you Esther Caldwell cream and some chocolate chocolate chips three scoops in a glass of milk with the chocolate chips on top.
Great curtains
The curtains arrived quickly and were the perfect colour match .. Thank you
Lovely cushions at a good price
Lovely cushions at a good price. Contact when needed with customer service was fine.
Cushions delivered before estimated date.
Happy customer.
I managed to grab a bargain
I managed to grab a bargain by using my 50% off voucher and got 10 T shorts for £5 each.
Doświadczenie Trustpilot
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