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Just Vitamins Recenzje 

1997
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just Vitamins are a very knowledgeable and reliable firm with prompt delivery and always good prices. There is loads of information on their website to help you to choose and decide. I've used them... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The products are of an excellent standard. Also the buying process is easy. The delivery was quick as well.

Reakcja na opinię

Oceniono na 4 z 5

Same quality as usual but service getting slower. In spite of the order being placed before 12:42 on Tuesday the email informing it was dispatched was received on Thursday. Royal Mail email says they... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I started ordering from this company as I was finding it difficult to find vitamins that meet GMP standards. I was tired of spending money on cheap products that were probably not doing me much good.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z witaminami i suplementami
  2. również w kategorii:
  3. Fitness i dietetyka
  4. Konsultant ds. zdrowia
  5. Sklep z produktami dla zdrowia i urody
  6. Sklep ze zdrową żywnością
  7. Sklep zielarski

Napisane przez firmę

Founded in 2005, Just Vitamins is a Coventry-based, family-run UK vitamins and supplements brand supplying high-quality, science-led nutritional products directly to customers across the United Kingdom. We specialise in clearly formulated, high-strength supplements designed to support key areas of everyday health and long-term wellbeing, including: • Joint, Bone health and mobility support • Gut Health • Immune support • Inflammation and active lifestyle support • General wellness and multivitamins As an independent UK business, we focus on effective ingredient strengths, transparent labelling, and straightforward formulations without unnecessary additives. Many of our supplement strengths and pack sizes are difficult to find elsewhere, giving customers access to practical dosages at competitive prices. By selling direct, we remove unnecessary mark-ups while maintaining consistent quality standards and dependable service. All orders are dispatched from within the UK using Royal Mail. We currently ship UK-only and aim to process and dispatch orders promptly, with clear communication around delivery expectations. Customer feedback plays a central role in how we operate. We actively read and respond to reviews to maintain high standards and continually improve both product quality and customer service. At Just Vitamins, we believe supplements should be accessible, clearly formulated, and supported by reliable UK-based service, offering effective products and a straightforward customer experience.

Just Vitamins

Napisane przez firmę

Customer-Focused by Design
Customer feedback plays an important role in how we operate. We actively read and respond to reviews and use them to improve both our products and our service. Our goal is to provide a straightforward, reliable experience that customers can trust. Our Coventry-based support team is here for you, ensuring a simple ordering process, speedy delivery, and assistance whenever questions or concerns arise.
Accessible, Quality Supplements
We believe effective health supplements should be accessible to everyone. That’s why we offer clearly formulated, science-backed vitamins and minerals at competitive prices, without unnecessary mark-ups.
Family-Run Heritage
As a proud family-run business, we pour care and passion into every product, treating you like one of our own from the moment you join us.

Not satisfied

No-quibble refund

We want you to be 100% satisfied with your purchase from Just Vitamins, so we offer a no-quibble refund if you are unhappy with anything you have bought. Please contact us and we will arrange this for you quickly and easily.

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,7

Wszystkie recenzje

(1997)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 201

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Oceniono na 2 z 5

Annoying New Subscription Model

I’ve used Just Vitamins for a number of years. While their prices have gradually crept up over time, they have always provided a good product and efficient service.

Having just visited the site to complete my 6 monthly vitamin/supplement order, I’ve discovered that they’ve introduced a new sales strategy and it is no longer possible to buy single packs of vitamins (180 tablets) as a one off. Instead they are offering double packs at twice the price or forcing customers down a subscription route.

I, for one, don’t want to commit to another unnecessary subscription in my life and so am forced to find another retailer that offers more flexible purchase options.

Congratulations on ruining a good thing 👏🏻.

12 lipca 2024
Opinia niezależna
Logo Just Vitamins

Odpowiedź od Just Vitamins

Thank you for your feedback, we value it all and always take views on board. We have discontinued some smaller pack sizes recently as you have correctly identified. This decision was made in conjunction with our increasingly popular Subscribe & Save offering, to ensure following recent Royal Mail postage cost rises that we can continue to offer Free Delivery even if someone buys a single pack. We appreciate that this does have an effect on customers who do not want to sign up to Subscribe & Save and will take this into consideration when we review our pricing and offers later in the year.

Oceniono na 5 z 5

Just Vitamins is a great company in…

Just Vitamins is a great company in that it has such a variety of products that can't be found elsewhere. The quality is high and the prices are competitive. We have been regular customers for some time now.

13 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic company to deal with.

Fantastic company to deal with. Easy to order. Order arrives quickly and packaging is really good.
I have been ordering from them for years. There was a temporary pause in their delivery to Ireland due to Brexit. But that got sorted and we are now back on track.
Had reason to call to adjust an order and a lady called Tess could not have been more helpful. Wouldn’t buy from anywhere else at this stage.
I’m a very happy customer.

10 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Probably the most reliable…

Probably the most reliable vitamins/supplements company there is. Great customer service. Completely reliable and committed to sustainability in their packaging.

8 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

A great company with excellent customer service

Just Vitamins are a great company with great customer service. I am not very tech savvy so to have my supplements sent automatically by subscribe & save is wonderful for me, and I get a small discount. Turmeric is a life changer for me, I have arthritic hands and if I miss even one day I suffer a lot. I have tried other brands in the past, even ones who claim to be the best but Just Vitamins Turmeric is the only one that works for me

17 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Have been buying from them for years

Have been buying from them for years, suddenly a subscribe and save went from 1 packet to 11 at a cost of £197 without me doing anything. Luckily I saw the email and immediately phoned them. The said that they would sort this out, not to worry. This was 12th Sept. The next day I checked my bank and the £197 was still pending meaning I would be very close to going into overdraft. I phoned them to be told that it was all sorted the day before and that it could take up to 2 days to go back into my bank. I checked my bank again and now suddenly the pending amount had changed to £179 with the £17.96 for the vitamins having been cleared. Monday the money has still not cleared so rang again only to be told that its nothing to do with them. They have now lost my custom as I shall not be buying from them again

Update 16th Sept
I have spoken to my bank and apparently the pending payment of £179 will not be released back into my account until 8 days after it was generated. I have also spoken to Just Vitamins and apparently they have given me a full refund for my order though interestingly the £17.96 I paid for the supplements is still only showing in my bank as a debit amount. This has meant that, through no fault of my own, I am having to somehow manage with £44 in my bank until this pending transaction is released.

12 września 2024
Opinia niezależna
Oceniono na 5 z 5

Effective & helpful customer service

Subscribed to a product by accident. Called customer service who were very helpful not only cancelled the subscription but refunded my money in less than 24 hours. You never really know a company until something goes wrong & all I have is praise for the way my problem was quickly resolved. Highly recommended

2 sierpnia 2024
Opinia niezależna
Oceniono na 2 z 5

GOOD PRODUCT. BAD CUSTOMER SERVICE

Wrong order sent in 16th January. Phoned the company which promptly sent the correct order, but still had 6 packets of the wrong items to return. Despite phoning a further two times i received no returns envelope. On third attempt I was kept waiting for 10 mins before they promised to send the returns envelope (again). Finally got this some 4 days later but was told by Post Office there was insufficient postage!

The product i ordered (when I finally got it) was fine, but the customer/after sale service was extremely poor and inefficient.

I would be very reluctant to order again from Just Vitamins in case I encountered the same problems.

16 stycznia 2024
Opinia niezależna
Oceniono na 3 z 5

Visisoft ultra bright eye vitamins

Visisoft ultra bright eye vitamins
Second time I’ve tried these and have now stopped as they gave me awful stomach ache. Can’t comment on if they work I’m afraid as couldn’t keep taking them.
No such issues with other products I buy regularly .

25 października 2023
Opinia niezależna
Oceniono na 3 z 5

I have used them for many years

I have used them for many years, every year their prices increase, often ahead of the rate of inflation. Whilst their packaging has improved the seal on the bags often fail causing the contents to spill every time you handle the bag. Right now Jan 2024 they have a 15% off everything but its a false sale as even with the 15% reduction the price is higher than last years price so I have decided to change suppliers.

4 stycznia 2024
Opinia niezależna
Logo Just Vitamins

Odpowiedź od Just Vitamins

Firstly, we would like to thank you for your custom over the years, we appreciate it very much. Unfortunately our recent price increases have been unavoidable, they are as a consequence of vastly increased costs across all areas of the business, including materials, energy, staffing and postage. Our supplements are manufactured in the UK in a GMP pharmaceutical-level facility and distributed in eco-friendly compostable packaging - that applies to both the primary packaging (the pouch) and the postal packaging. We employ local people in our Coventry distribution centre and pay them a fair wage, with excellent working conditions. This all contributes to upward pressure on our pricing, which we are no longer able to absorb in providing products and service of the highest standards that our customers rightly expect. We are sorry to read that you are having problems with the seals on your packs, this is not something that we are hearing from other customers, but if you would like to get in touch separately about this we will be happy to speak to you.

Oceniono na 1 z 5

Really poor site

I've ordered a ton of times from these people in the past however they have made ordering now impossible. I'm logged in to my account and attempting to place an order. The site wants a code that has been sent to my mobile (no code received). I select the alternative use email option and it won't allow it without providing a code sent to my mobile. I attempt to use the contact form to give them a chance to fix this and it says there's an error due to anti-spam measures. I've order a ton of times in the past - no more. Sort it out

19 czerwca 2023
Opinia niezależna
Logo Just Vitamins

Odpowiedź od Just Vitamins

Hi Barry, I'm sorry to hear you are having trouble placing an order. If I have found you correctly on our system I can see you last ordered in November 2022. We have made no major changes to the website since then and the sending of a code is likely from our payment partner and not directly from us. I have send you an email from our support system so open up a dialogue where I can help you further.

Oceniono na 5 z 5

Excellent service and very good…

Excellent service and very good products I have used Just Vitamins for some time the products are tested and guaranteed to offer what you require.rather than basic everyday vitamins excellent service always use just vitamins

4 października 2022
Opinia niezależna
Oceniono na 5 z 5

Customer for years

Have been a customer for years now
Excellent service and value.
Even standard delivery is good.
Never had to deal with customer service but sure they are excellent to

4 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Outstanding!

Amazing quality, large packs and such a variation of products. Loving the fact that packaging is now compostable... what a genius idea!!!

Will continue to buy from this fab business

13 czerwca 2022
Opinia niezależna
Oceniono na 2 z 5

Bad value for money

Loyalty will not be rewarded. After several years I tried alternative suppliers and found that Just Vitamins are among the more expensive nowadays. They argued that their products are superior but only scientists could confirm this. The same ingredients with comparable mg weights can be found much less expensive elsewhere.

15 maja 2022
Opinia niezależna
Oceniono na 3 z 5

Sweeteners in health products.

I ordered garlic supplements but when it finally arrived I find on the ingredients that it has sucrolose (sweetener). Why on earth would they add that to a health product? Obviously my fault for not checking ingredients properly. Looking for another garlic supplement elsewhere.

Edit. They emailed me saying they would refund me.

15 stycznia 2022
Opinia niezależna
Logo Just Vitamins

Odpowiedź od Just Vitamins

We are genuinely sorry to hear the product did you not meet your expectations. While the ingredient you refer to has been rigorously tested for safety by the European Food Safety Authority (EFSA), we understand that you do not want to consume it for your own reasons. We do put ingredients of all our supplements on our website for complete transparency you are correct. We will contact you via email about your concerns separately via our Customer Service desk.

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