What a great company . Ordered my new padel racquet on Wednesday afternoon and arrived lunchtime the next day. Brilliant price as well Will definitely use again. Thanks.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy web site to navigate and order items. Keen pricing, and generous offers. I had one query with the order which was dealt with promptly and efficiently. Item arrived safely in good time. Recomm... Zobacz więcej
I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... Zobacz więcej
Reakcja na opinię
Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadn’t heard anything from them. They pro... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
Dane kontaktowe
Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, Zjednoczone Królestwo
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4,6
Doskonała
398 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Fantastic service from Just Rackets!
Fantastic service from Just Rackets! Ordered a Babolat Pure Aero Team, and they went above and beyond with a free string upgrade. Quick delivery, great communication, and excellent product quality. Highly recommend for any tennis players looking for top-notch gear and service!
17 marca 2025
Odpowiedź od Just Rackets
Hi Adam,
Thank you so much for the fantastic review!
We’re really glad to hear you’re happy with your new Babolat Pure Aero Team and the free string upgrade. We always aim to go the extra mile for our customers, so it means a lot to know you appreciated the service, communication, and speedy delivery.
Wishing you all the best on court – and don’t hesitate to get in touch if you need anything else!
— Gary & The JustRackets Team
Odpowiedź od Just Rackets
Hi Adrian,
Thank you for your review and feedback – we really appreciate you taking the time to share your thoughts.
We’re pleased to hear you were happy with the product quality! Regarding the postage, we understand your concern and are always reviewing our delivery options to ensure they offer the best value for our customers.
Thanks again for your order, and we hope to serve you again in the future.
— Gary & The JustRackets Team
Odpowiedź od Just Rackets
Hi Steve,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our products great, the ordering process easy, and that your order arrived on time. Your support means a lot to us, and we truly appreciate your feedback.
If you ever need anything else, don’t hesitate to reach out. Enjoy your new gear!
Best regards,
Gary & The Just Rackets Team
Such an efficient and professional service and delivery
I received the squash grips within two days after ordering online, delivery was tracked and fast via royal mail. My father will be so happy to receive this lovely gift for his birthday. Thank you so much Just Rackets, for being so prompt and punctual in getting this parcel to me well in time, prior to travelling, it means a lot to me.
4 marca 2025
One is wrong shuttlecocks.
For this order, One of them is wrong badminton shuttlecock. And the attitude of dealing with my very first buy is very bad, always ignoring my emails and did not do anything. I am a loyalty customer in this shop, but the way they treated me is very disappointing.
27 lutego 2025
Odpowiedź od Just Rackets
Hi Alina,
Thank you so much for your fantastic review! We're absolutely delighted to hear that you appreciated our pricing, service, and delivery. Your kind words and recommendation truly inspire us to continue providing the best experience possible. We look forward to welcoming you back soon!
Best wishes,
Gary
Odpowiedź od Just Rackets
Hi Mr Jinquan Du,
Thank you for taking the time to leave your review. We’re thrilled to hear you found our service to be class. Your kind words motivate us to continue providing the best experience possible. We look forward to serving you again soon!
Kind regards,
Gary
Justrackets Team
Purchased a HEAD Racquetball racket and…
Purchased a HEAD Racquetball racket and discovered that the Head racket was defected. Gary was quick to report to HEAD and get a replacement sourced and sorted. Thank you for the support and will definitely do business with Just Rackets in the future.
1 lutego 2025
Opinia niezależna
Odpowiedź od Just Rackets
Hi Chris,
Thank you for your kind review. I’m delighted we could swiftly resolve the issue with your HEAD racquet by reporting it and arranging a replacement. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind regards,
Gary
Justrackets Team
Quick and efficient delivery
13 lutego 2025
Odpowiedź od Just Rackets
Hi Malcolm,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our delivery quick and efficient. Your feedback means a lot to us, and we truly appreciate your support. If you ever need anything else, don’t hesitate to reach out. Happy playing!
Best regards,
Gary & the Just Rackets Team
Review of my buying experience
Good communication when I mistype the delivery address and also the rapid speed of delivery is really impressive , will bought badminton stuff next time at just racket thank you so much
14 lutego 2025
Odpowiedź od Just Rackets
Hi Mr Sky Wong,
Thank you for your wonderful 5-star review! We're so pleased to hear that you were happy with our communication and speedy delivery. Mistakes happen, and we're always here to help! We really appreciate your support and look forward to helping you with your next badminton purchase. See you again soon!
Best regards,
Gary & the Just Rackets Team
Odpowiedź od Just Rackets
"Thank you, Charlie! We really appreciate your kind words and your recommendation. It's great to hear that you found our service fast, reliable, and good value. If you ever need anything else, we're always here to help. Happy playing! 🎾"
Odpowiedź od Just Rackets
"Hi Perounos,
Thank you for your review! We're delighted to hear that you found the best price with us and that your order arrived quickly. If there's anything we can do to make your experience even better next time, we'd love to hear your feedback.
We truly appreciate your support and hope to serve you again soon!
Best regards,
Gary & The Justrackets Team"
Odpowiedź od Just Rackets
Hi Alison,
Thank you so much for your 5-star review! 😊 We're delighted to hear that you were happy with our quick delivery. If you ever need anything else, we’re always here to help. Enjoy your purchase! 🎾🚀
Best regards,
Gary & The Just Rackets Team
The customer service was excellent
The customer service was excellent. When I told them I needed my order a day before the expected delivery date, they responded promptly and upgraded it. Thanks to the quick and reliable service, my friend got his birthday present at the right time. Appreciate the team!
5 lutego 2025
Odpowiedź od Just Rackets
Hi Tserendolgor,
Thank you for your fantastic 5-star review! 🌟 We're so pleased we could help ensure your friend received their birthday present on time. Providing great customer service is our top priority, and it’s wonderful to hear that you appreciated our efforts. If you ever need anything else, we’re always happy to help!
Best regards,
The Just Rackets Team 🎾🚀
I paid extra for 24 hour delivery
I paid extra for 24 hour delivery, but my order has not arrived. I needed these shoes for an important match that I have tonight so this is very disappointing.
4 lutego 2025
Odpowiedź od Just Rackets
Subject: Apologies for the Delay in Your Delivery
Hi Ed,
We've just seen your 1-star review and wanted to reach out to clarify what happened. I’ve looked into the issue, and it appears that although we dispatched your order on a 24-hour delivery service, Royal Mail unfortunately misplaced the parcel, sending it to the wrong depot. This caused the delay in delivery.
We sincerely apologise for the inconvenience caused. As a goodwill gesture, we will, of course, refund the next-day delivery charge. Please let us know if there's anything else we can do to make this right.
Kind regards,
Gary
Justrackets Team
Great customer service
I was particularly impressed with the friendly customer service I received before completing the order. The shoes arrived within 3 days. I will use this company again. Price is very competitive too.
21 stycznia 2025
Odpowiedź od Just Rackets
Hi Hanna,
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you were happy with our customer service and speedy delivery. Providing a great experience for our customers is always our top priority, so it’s fantastic to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future! Enjoy your new shoes.
Best regards,
Gary & The Justrackets Team
Excellent service
24 stycznia 2025
Odpowiedź od Just Rackets
Hi Jonathan,
Thank you for your 5-star review! We're delighted to hear you were pleased with our service. Your support means a lot to us, and we look forward to helping you again in the future.
Best regards,
Gary & The Justrackets Team
Great service from Just Rackets
Great service from Just Rackets. I realized after placing the order that I would be away from home when the racket was due to be delivered. Gary kindly agreed to delay the delivery until I was back and then sent it by first class post so I got it next day. One small disappointment, the Yonex stencil wasn't used to give the racket the trademark Yonex pattern on the strings. Still deserving 5 stars.
24 stycznia 2025
Odpowiedź od Just Rackets
Subject: Re: Thank You for Your Review!
Hi Rob,
Thank you for your fantastic 5-star review! We're so pleased to hear you were happy with our service and that we could arrange delivery at a convenient time for you. Ensuring a smooth and hassle-free experience is always our priority.
We appreciate your feedback about the Yonex stencil, and we’ll certainly take that on board for future orders. If there's anything else we can do for you, please don't hesitate to get in touch.
Enjoy your new racket, and we look forward to serving you again!
Best regards,
Gary & The Justrackets Team
Odpowiedź od Just Rackets
Subject: Re: Thank You for Your Review!
Hi,
Thank you for your 5-star review! We’re delighted to hear that you’re happy with both our service and your product. Your support means a lot to us, and we look forward to assisting you again in the future.
Best regards,
Gary & The Justrackets Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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