I bought 4 USB extension cables from JSAUX via Amazon. They are great cables, unfortunately one of them has an issue. I contacted JSAUX customer support and they were very responsive; they addressed t... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I've been buying their products for a while now. I recently purchased a case for the Steam Deck and about 6 months after quite a bit of usage, the stand snapped. I contacted their customer services te... Zobacz więcej
Great experience with Jsaux products. Purchased a mod case for my steam deck and after having it for a while I realized the bracket for the kickstand had broken at the pin. Customer service responded... Zobacz więcej
Jsaux flip Go Pro is truly a great product that helps me to have more screen space while I'm traveling. And their customer support goes the extra mile and then another one to make sure that any proble... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
JSAUX, a pioneer brand in innovation and quality, boasts products that are best-sellers across over 100 countries and regions worldwide, serving more than 20 million consumers. Since 2016, multiple JSAUX product lines sold on Amazon have been designated as “#1 Best Sellers”, ranking first in several categories. This success has solidified JSAUX’s foothold in the electronics accessories market and has further established the brand as one of the top 100 Chinese brands on Amazon. In 2022, JSAUX swiftly rose to become one of the most popular brands in gaming accessories, firmly establishing itself as the premier brand for Steam Deck accessories. The brand’s strong product innovation, superior quality, robust supply chain, and consumer-centric brand strategy have enabled it to continuously design and produce outstanding products over the past seven years. This accomplishment is the result of seamless coordination within our internal teams, spanning from research and development to product manufacturing and global marketing
Dane kontaktowe
Room 301, Banwei Garden, Longgang District, 518000, Shenzhen, Chiny
- +864008868771
- official@jsaux.com
- www.jsaux.com
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Quality products and excellent support
Jsaux make excellent anti glare screen protectors. I have them on my Switch 2, Rog Ally and Legion S and they look great. I prefer the look of these screens with the protector, particularly the Legion. Something about the paper like fidelity is very appealing and easy on the eye. I’d call it an upgrade.
I had issues with applying the Rog version and contacted customer support who gave me help and sent me a replacement which arrived next day. I could not fault the service and will only have jsaux on my screens going forwards.
Great products and CX
I love the products and the customer service! Had a problem with a powerbank, Nancy provided great support and i ended up getting it replaced.
Amazing Customer Service
I purchased a battery upgrade for my son's ROG Ally for Christmas. Unfortunately, In shipment the box was damaged. Ashley in customer service went above and beyond to help remedy the issue. I appreciated the kind response and support. I highly recommend JSAUX and can't praise their customer service enough.
The service they provide has been…
The service they provide has been excellent - when I ask them any questions, they respond right away. They upheld their 1 year warranty and sent it to me right away when asked!
Customer service THE BEST
My right joy con case busted. Sent an email and picture. Same day I had a reply and a new joy con on the way.
Great website
Great website, and better customer service. I had a situation with an order and at the same day they helped me al lot and even I could received my order the same day.
Great products and customer service
What can I say… we purchased some cables for charging our iPhones. Worked great. A few months late we had an issue with one. This was swiftly replaced by customer service. Exactly why I’ll use them again!
Highly recommended
Quick and competent customer service
There was an issue with a USB-C cable I purchased. JSAUX responded to my inquiry and resolved the issue very quickly.
Kickstand replacement
After just a few a days of emailing, they said they will replace the kickstand that I damaged, they don’t sell it separately so that’s helped me save money, customer service is great!
Great customer service
I purchased a docking station for my Steam Deck that was having issues connecting and displaying to my TV and other displays. The JSAUX representative (Nina) was very kind and had me do some troubleshooting and sending them some videos of what was going on. In the end they sent me a replacement model free of charge. This was even months after I originally purchased it but I never got around to testing it so I appreciate that they still sent me a replacement.
Great (really great!) hardware - friendly and helpful support
I have been buying hardware from JSAUX for several years and have always had good experiences. I have never had any complaints or problems; everything works as expected or even better than expected. I have several docking stations, Steam Deck accessories, adapters, the Flip Go, and also the Horizon, both in the Pro version.
I had to contact support twice, and both times they responded very quickly and provided a working solution, and both times it turned out that the problem was in front of the monitor...
Amazing Product and support
Amazing company and support. Ordered a steam deck case and the quality was amazing also the support is outstanding, had some small issues with the package and they solved it right away. Definitely would recommend and would buy the products again.
Excellent end-to-end customer experience
I was hesitant to back them up in their recent Kickstarter campaign but their team proved to be 100% professionals!
The product's packaging was very well taken care of, making sure that no harm could be done to the contents inside.
The product itself was crafted by quality materials, way better than what I was expecting for! Same for its functionality! Overall, It was an absolute worth of the money I invested!
Last, but not least, I requested support for a technical issue. The team responded fast and accurately and did not stop until the issue was resolved.
Jsaux Support Shipped a Replacement Fast!
Jsaux support helped me with my Amazon order! The right side of my Switch 2 case broke within the warranty window and Jsaux support was easy to work with and sent a replacement fast! International shipping took a bit of time but they started the order and sent me tracking immediately.
Great shopping experience
Great shopping experience. Customer service is top notch.
Switch 2 Case, Joycons and Warranty.
The Jsaux switch 2 case and joycon grips are a MUST HAVE! I literally cannot play my switch in handheld without them anymore. And I have to give a massive shoutout to their warranty department. I had an issue with the right joycon grip breaking at the top one day when removing the joycon from the switch 2. A quick email and a photo of the issue and I had a replacement in the mail. THANK YOU!
FlipGo issue with MacBook Air M4
I had an issue with my FlipGo Pro, but JSAUX support helped me a lot to solve it.
They responded very quickly and provided the right solution. The problem was that the second monitor wasn’t working with the new macOS version, but they sent me a new driver, and now everything works perfectly.
Thanks, JSAUX! 🙌
Amazing Company
Excellent product & even better customer service! I now have multiple products from JSAUX and it has met all my techy needs. Recently when my docking station failed mid gaming on a lazy Sunday morning they were quick to reply to my emails. As expected they had me do some quick troubleshooting, and had a replacement out and into my hands within a week. They truly do stand behind their product! Can't say enough good things about the product or the customer service!
absolutely solid experience
The company makes solid gaming accessories and i trusted em with my device from the first day on and bought screen protectors and a modular case with travel covers and such. Production quality is high and even IF there is a problem, they have a good support to get it out of the way. i whish more companies would do it like JSAUX
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