John Clark Motor Group - John Clark MG Dundee Recenzje 

96
Wynik TrustScore: 4 na 5

4,0

Myrekirk Road, C/O, DD2 4SU Dundee, West Gourdie Industrial Estate, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Bought my MG HS PHEV from John Clark Motor Group in Dundee. Excellent service from start to finish. The salesman, Stephen Smith was professional, helpful, humorous and extremely friendly throughout th... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

John Clark MG/ BYD / Geely Dundee,dropped car months ago for fixing, paid over and over again for various faults found after release of car(collected and returned immediately as fault not fixed). Rep... Zobacz więcej

Oceniono na 5 z 5

Nice professional service from the salesman and very helpful when it came to explaining how everything works in the car, as being a person of a certain age!!! ( still remember how to do points and plu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Steve Smith made the whole process quick and easy. He is patient- with a car idiot- and clear in explanations and helpful. A sense of humour helps here. His advice was excellent and never rushed me.... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Stacja kontroli samochodów
  3. Naprawa samochodu
  4. Naprawa samochodów
  5. Sprzedawca motocykli
  6. Komis samochodowy

Napisane przez firmę

John Clark MG is located on Myrekirk Road in Dundee, where we represent MG Motors UK by offering New & Used Cars, plus your aftersales needs including, parts, accessories and servicing. John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.

John Clark Motor Group

Napisane przez firmę

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Dane kontaktowe

  • Myrekirk Road, C/O, DD2 4SU, Dundee, West Gourdie Industrial Estate, Zjednoczone Królestwo

4,0

Dobra

Wynik TrustScore: 4 na 5

96 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(96)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2019

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very pleasant friendly helpful and…

Very pleasant friendly helpful and informative staff at check in point on my arrival

3 kwietnia 2024
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning Gordon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

A highly satisfactory experience…

A highly satisfactory experience dealing with the Dundee MG branch where I was provided with very good customer advice and support throughout the purchase process. Being disparate from the dealership (one and a half hours drive) I was particularly pleased, and impressed, with the video call facility which the Sales Person used to maintain contact in person with me.

1 marca 2024
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning Mr Harris,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 4 z 5

Lovely team at John Clark MG

Lovely team at John Clark MG
Steve was great and sorted out my order for my new car and questions I had
Friendly team

1 marca 2024
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning Arlene,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

SEAT DUNDEE

We have been using SEAT Dundee for many years and will continue to do so as the customer service is always really good.

9 stycznia 2024
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning Paul,

Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 3 z 5

Top 5 star service this is the third…

UPDATED review : I’ve had to get rid of the car
As it wasn’t as great as it first seemed . Also the service from the staff left me feeling undervalued so I went on to another dealership and changed Brands. That’s what happens when your staff undervalue the customers

Top 5 star service this is the third car I’ve had and the level of service from the people at the desks to the guys doing the services is second to none. They can’t do enough for you and they make you feel like a valued customer. My nearest branch is an hour away and it’s a journey I happily make because I trust them to make me happy.

18 grudnia 2023
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning Thomas,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Steven at JOHN Clark MG in Dundee was highly professional

Steven at JOHN Clark MG in Dundee was extremely helpful without being pushy in any way. Made the purchase of new MG very straightforward. Thanks again Steven.

18 listopada 2023
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning Graham,

Many thanks for your review and feedback, which I will ensure is passed on to Steven and the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

Oceniono na 5 z 5

Service was fine.

I took the "service while you wait" option rather than wait for a later appointment when a courtesy car would be available. It was only a couple of hours and the free coffee was lovely. I would advise having something to read with you if you do this.
I've used this garage before and the staff are always very friendly and helpful.

18 grudnia 2023
Oceniono na 1 z 5

The communication was terrible

The communication was terrible. Made several attempts to get updates, and when the phone was answered, I was told that they would find out and get back to me, which they never did. I realise that they had to call MG to get a way forward, but took over two months to repair a software issue, so a long time with little information.

23 grudnia 2023
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Hi David,

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience at MG Dundee. I have passed your feedback on to the management team for review as we are always looking for ways to improve our customer service.

Kind regards,
Kate
John Clark Motor Group

Oceniono na 2 z 5

Bought this car (mgzs) brand new on…

Bought this car (mgzs) brand new on 26th October.
Problems from day one with the tyre pressure monitoring system (not working also the engine economy stop/start system not working!)
Car back to dealership and cant find anything wrong.
Contacted them again and they found that the tyres had been taken from another car and computer was not speaking to them.
Car taken in once more and wheels swapped about and now working.
Contacted Darrlen Blane (Skoda service Manager) and he took it for a spin round the block and verified the eco stop start system was not working and will have to order a module from china!
Got a phone call from Lauren (mg service) on the 24th November saying that they have the module ordered from china available but would not be available to fit until the 4th of December as a courtesy car would not be available until then??
I was meant to be getting back to her to verify date but having problems getting through. Since found out that she is away to pastures new.
This morning I had a problem starting car and just about to call for help to the AA when it started!!
Trying just now to contact Darren Blane (skoda service manager) who is going to phone me back - according to the lady at skoda.
I have contacted mg main office on two occasions to keep them in the picture, who refer me back to the service department for retification.
I have feeling I have been "sold a pup".
Still waiting on phone call from Darren.
8th December the car is in the garage once more for a new stop/start module to be fitted, and low and behold it works!
The car should have been perfect from the word go.
I have now given a 2 star (was 1)

29 listopada 2023
Oceniono na 5 z 5

Great experience

Very accommodating, with fast service. Friendly and helpful staff. Was a pleasure doing business with them.

24 października 2023
Oceniono na 5 z 5

Learning is a good thing

A wee hick-up at the beginning upon arrival - but perfect service and helpful service receptionist. Could advise that you do not accept AmEx before I was trying to pay!

23 października 2023
Oceniono na 5 z 5

Very pleasant staff

Very pleasant staff. Repair executed swiftly

12 sierpnia 2023
Logo John Clark Motor Group - John Clark MG Dundee

Odpowiedź od John Clark Motor Group - John Clark MG Dundee

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at MG Dundee.
We are delighted that your experience has been a positive one.

Kind Regards,
Eva

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