John Clark Motor Group - John Clark AlpineRecenzje 

22
Wynik TrustScore: 4.5 na 5

4,6

Abbotswell Road, AB12 3AD Aberdeen, Scotland, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by... Zobacz więcej

Oceniono na 5 z 5

Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperw... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding . Mark and the Aberdeen Service Depart... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personab... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Salon samochodowy
  2. Stacja kontroli samochodów
  3. Naprawa samochodu
  4. Naprawa samochodów
  5. Sprzedawca motocykli
  6. Komis samochodowy

Napisane przez firmę

John Clark Motor Group is an award winning dealer group based in Scotland. We represent Alpine, Audi, BMW, CUPRA, MINI, BMW Motorrad, MG, Jaguar, Land Rover, Nissan, SEAT, ŠKODA, Volvo, Volkswagen and Commercial vehicles. We have dealerships in Aberdeen, Dundee, Edinburgh, Elgin, Dunfermline, Kirkcaldy & Perth, John Clark Motor Group has 37 dealerships and 5 manufacturer approved accident repair centres across Scotland. We are a family run business and employ over 1300 employees. We believe that our relationship with our customers goes far beyond the initial purchase of their car. van or motorcycle. It is hugely important to us that we deliver on our promises and offer full transparency to deliver an exceptional experience.

John Clark Motor Group

Napisane przez firmę

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Dane kontaktowe

  • Abbotswell Road, AB12 3AD, Aberdeen, Scotland, Zjednoczone Królestwo

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

22 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(22)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2618

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Market Leading Service

We were a little apprehensive about making a long-distance purchase for a new car; however, after our local Alpine dealer were unable to help us, we contacted John Clark. Where we were looked after by Allan Bell, who was so professional & pleasant to deal with, we concluded a deal within hours and from that initial call to the after delivery follow up, the service has been exemplary. Consequently, I would have no hesitation in recommending Allan and John Clark, the location doesn't matter, it's the quality of service does, and we got the very best - thanks Allan.

25 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Aberdeen Alpine on the button.

Many thanks to Grant and the team at the Aberdeen Body Shop for the warranty repair and partial respray of my Alpine A110 Legende. The results are outstanding .
Mark and the Aberdeen Service Department were also great in a pre delivery check over of the car and a separate check for a possible electronic gremlin.
Could not wish for more…

31 grudnia 2025
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning, Brian.

Thanks for taking the time to leave such a fantastic review. We’re delighted to hear you were so pleased with the warranty repair and partial respray of your Alpine A110 Légende, and that the results from Grant and the team at the Aberdeen Bodyshop were outstanding.

It is also great to know Mark and the service team provided excellent support with the pre-delivery check and investigating the electronic issue. We really appreciate your kind feedback and we’ll be sure to pass your comments on to everyone involved. Thank you again for your support.

Best Regards,
Erin

Oceniono na 5 z 5

Great customer service

Great customer service from Lewis Thompson when we purchased our new Alpine. A very refreshing experience, no bull, everything as it should be, no pressure to buy add~ons, the car was ready, paperwork done, lovely touch with chocolates & champagne.
It was a 600 mile trip for us to collect the car but definitely worth it.

7 października 2025
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Afternoon, Brian.

Thank you for your review of John Clark Alpine. We’re thrilled to hear that Lewis Thompson provided such great customer service and made your Alpine purchase a refreshing and straightforward experience. It’s fantastic to know everything was ready for you on arrival and that the chocolates and champagne added a special touch to the occasion.

Travelling 600 miles is no small journey, so we’re delighted it was well worth it. We’ll be sure to share your kind words with Lewis and the team. We truly appreciate your feedback and look forward to welcoming you back to John Clark Alpine in the future.

Best Regards,
Erin

Oceniono na 5 z 5

First Class Customer Service.

Went to showroom on Tuesday to collect car for daughter.Did not bring correct paperwork to complete purchase and found I had in fact lost driving licence.The Sales Person, Allan Bell then went to great lengths to complete the process involving considerable extra work for him.We left with the car and considerable appreciation of his efforts.

18 marca 2025
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to Allan and the management team.
We are delighted that your experience has been a positive one.

Kind Regards,
Lisa

Oceniono na 5 z 5

I just purchased my new car from…

I just purchased my new car from Aberdeen Renault and I cannot fault the quality of service that I received. Stuart was brilliant, there was no hard sell which I really hate.
He made the whole experience very pleasant with no stress as he talked me through the whole process which gave me peace of mind. He was extremely knowledgeable about all the models available which made choosing my car a lot easier.
I was kept up to date by calls and emails so always knew exactly what was happening, great customer service.
I really had a seamless sales experience and Stuart could not have been more helpful.
Thank you.

22 stycznia 2025
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning,

Thank you for sharing your fantastic experience! We’re thrilled to hear that Stuart provided you with such exceptional service at Renault Aberdeen . It’s wonderful to know that his knowledgeable, no-pressure approach made the process stress-free and pleasant for you. Keeping you updated throughout your journey is something we take pride in, and we’re so pleased you found it helpful. Enjoy your new car, and if you need any further assistance, we’re always here to help!

Best Regards,
Erin

Oceniono na 5 z 5

Would like to thank Josh at John Clark…

Would like to thank Josh at John Clark motor group
(Nissan Aberdeen) he was very helpful and professional when dealing with myself in the purchase of my vehicle
The car is in excellent condition and the delivery to Bristol was painless would highly recommend this dealership

6 grudnia 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Afternoon, Keith.

Many thanks for your review and feedback, which I will ensure is passed on to Josh and the management team at Nissan Aberdeen.

We are delighted that your experience has been a positive one.

Best Regards,
Erin

Oceniono na 5 z 5

Sales staff are very friendly and…

Sales staff are very friendly and really helpful. I would recommend them to anyone wanting to buy a car

23 listopada 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning, Wendy.

Thank you for your lovely feedback! We're thrilled to hear that our sales staff at Alpine Aberdeen provided such friendly and helpful service. Your recommendation means a great deal to us, and we’re here to assist you anytime. Please don’t hesitate to reach out if there’s anything we can do for you in the future!

Best Regards,
Erin

Oceniono na 5 z 5

Exceptional service

In a world where you get told, through a sucking in of air... I give you the exception...John Clark Alpine. Rocked up today in my car, no appointment nor booking. Met Stuart in the car park about to do a handover. . "How can I help". New number plates need fixing please. Stuart asks me to take a seat. Minutes later and some Alpine chat, job done. Thank you. A rare breed of customer service.

23 października 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Afternoon, Andrew.

Thank you for your amazing review of Stuart and Alpine Centre Aberdeen! We're thrilled that he was able to provide such excellent service, even without an appointment. It's our goal to provide exceptional customer service, and we're delighted to hear that Stuart was able to deliver on that promise.

Best Regards,
Erin

Oceniono na 5 z 5

Representative dealt with me in a very…

Representative dealt with me in a very good fashion

1 sierpnia 2024
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning, Stan

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.

Best Regards,
Erin

Oceniono na 4 z 5

Only problem I had was that I should of left and came back

Only problem I had was that I took a sit and wait service appointment as the lady said it would take just over one hour and I sat there far three hours , but I had a couple of coffees which was Nice and the staff were sound..

16 lipca 2024
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning Richard,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Excellent service

Was good they even cleaned her

26 lipca 2024
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning Angela,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Nice and friendly staff made us feel…

Nice and friendly staff made us feel most welcome

28 czerwca 2024
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning Kevin,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Service John Clark have always provided an…

John Clark have always provided an excellent service to me over many years & my recent experience maintained that standard.

3 lipca 2024
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning Raymond,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

SupppppperB

19 czerwca 2024
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

The best car buying experience I've ever had

This was the best car buying experience I have had. Michael was fantastic at keeping me informed all of the way through the purchase, sending video updates and making the whole process highly personable, not transactional, which has been my experience elsewhere. When Michael was unavailable the rest of the team were incredibly helpful too. Even though I live 400 miles away in Staffordshire the delivery process was very smooth and bang on time. There is not one thing I would change about the experience. Thank you Michael.

21 maja 2024
Opinia niezależna
Logo John Clark Motor Group - John Clark Alpine

Odpowiedź od John Clark Motor Group - John Clark Alpine

Good Morning Trevor,

Many thanks for your review and feedback, which I will ensure is passed on to Michael and the mangement team at John Clark.

We are delighted that your experience has been a positive one.

Kind Regards,
Rachel

Oceniono na 5 z 5

Easy to book services

Easy to book services. Reminded me about the appointment a few days before. Expected me on the day when I arrived. Time to complete the work was as advised. Service receptionist was very friendly and professional. Good experience all round.

2 maja 2024

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