Jeevansathi.com Recenzje 

★☆☆☆☆ HIGHLY NOT RECOMMENDED – Hidden auto-renewal, no refund, terrible support
Stay away from Jeevansathi, especially if their sales team contacts you.
A Jeevansathi sales representative emailed me a "special discounted" 3-month plan and sent a payment link. Not one word in his emails or the payment link said the plan would auto-renew. Three months later they charged my card again without any reminder or notice, for a plan I hadn't used.
I contacted support within hours. Their only answer was "plans are non-refundable" and "all our plans auto-renew", a policy their own sales rep never told me about. When I asked them to show where auto-renewal was disclosed, they couldn't.
The support was just as bad. Chat agents repeated the same script, a promised senior callback never reached me, and I had to raise four tickets just to get a reply.
If you do pay, check immediately how to cancel auto-renewal, because nobody will tell you. Better still, use a different matrimony site.
HIGHLY NOT RECOMMENDED.

Honey trap website for NRI, with no single matching profile.
As per website assurance, money not refunded.
Digital scam website

Earlier in October, Soma mistakenly presented a profile as an interested prospect. Another person had expressed interest, and I requested that she initiate contact and arrange a conference call. Neither was done. I repeatedly had to follow up and was eventually told to initiate contact myself, despite having paid for consultant-led assistance.

Soma also said I could submit profiles from Shaadi.com and other platforms. I submitted these nearly a month earlier, but received no meaningful update beyond being told that management was “looking into it.”

On 15 October, Soma promised replacement profiles after I rejected those sent. When I followed up the next day, she insisted the original profiles matched my preferences rather than addressing her commitment.

On 21 October, she sent USA-based profiles despite my living in Singapore. I explained that willingness to relocate should be established before recommending someone settled overseas. Several profiles were also marked “Under Review.” Despite my objections, more USA-based profiles appeared, including duplicates on 28 October.

Most concerning was discovering that Soma had approached profiles without my specific approval. She admitted initiating contact with 10 IDs from my “Interest Sent” list to “boost the process.” When questioned, she claimed this arrangement had been explained during our introductory call. I dispute this. Instead of clarifying why profiles were being approached without my approval, she repeatedly stated she would stop follow-ups altogether, completely misrepresenting my concern.

Later on i found out my consultant had sent me impersonation accounts and found the original instagram IDs.

UPDATE – 3 NOVEMBER 2026: SERIOUS MISCONDUCT BY SENIOR MANAGER NUPUR RAGHUVANSHI

My experience deteriorated further after speaking with Nupur Raghuvanshi, the manager overseeing the staff responsible for my service.

Instead of investigating my complaints, she made an outrageous and completely unfounded accusation that I had joined Jeevansathi without any genuine intention of using its services and merely wanted a refund.

She even brought up my previous refund from Shaadi.com to suggest I was “repeating” the same behaviour. This is disgraceful and misleading.

Shaadi.com refunded me because its internal calling system could not connect to my Singapore number. Its representatives acknowledged the technical problem, and I gave them an additional week to resolve it before they honoured their refund commitment.

This is a serious allegation and I will take legal action against her.

How can a senior manager accuse me of dishonesty when I paid for the service, reviewed numerous profiles, repeatedly followed up and even gave Soma another opportunity to improve in mid-October?

Nupur also made contradictory statements about Jeevansathi’s refund policy, initially insisting there were no refunds before claiming that I had purchased a different service.

More seriously, she claimed to have personally listened to my original sales recording and insisted that the sales representative had explained the terms and conditions. However, she failed to provide evidence of these disclosures when challenged.

When I questioned whether my call had been recorded without prior notification or consent, she claimed that recording calls in India was permissible. She then asserted that the sales representative must have informed me about the recording. It did not happen and if it did they are breaking India’s law on organisation recording customers.

If she had genuinely reviewed the recording, why could she not establish whether the salesperson had disclosed the recording or explained the relevant terms?

Her statements raise serious concerns about customer privacy, recording practices, consent and compliance with applicable Indian data protection requirements. Claiming that a recording exists while being unable to substantiate what was supposedly disclosed is deeply troubling.

What is particularly unacceptable is that instead of resolving legitimate service complaints, a senior manager chose to attack my integrity, make unsupported allegations about my intentions and dismiss my concerns about the recording of customer conversations.

I paid Jeevansathi in good faith to find a suitable life partner, not to spend my time correcting mistakes, chasing staff and defending myself against accusations from management.

She has made a false accusation which is a lie, admitted to Jeevansathi breaking india law on recording and even lied about having a recording on hand. I retain all the recordings.

False promises. Bought subscription for 6 months after giving specific requirements. Was promised minimum of 3-4 profiles per week for 6 months. Was told have enough profiles for a particular country which I had specifically asked for but after paying the relationship manager, Alok Bhatt said they had zero profiles for that country and the profiles for other countries also got exhausted after 1 month. The lady, Khushi, who sold the package is not responding to repeated calls and messages. Total silence. Terrible experience. Money stealing company. SUBSCRIBE AT YOUR OWN RISK.

This company is only making money by selling the premium service and then would only send bio data .They promise for meeting but except of sending bio data each time nothing is provided in the service. please beware before taking any of their services.

This site should be closed by government its a scam. All elite profiles they have paid employees who are running them . They have stolen some profiles and wrong numbers so that either no one pick up. All elite profiles have similar patterns of fraud n scam

Most third grade quality people. Only dating intention
Abusive words. Time passer. Unrelevant matches

I have used Jeevansathi since 2015, and my 2026 experience has been worst. I underwent VIDEO KYC TWICE and provided sensitive information including Aadhaar and identity details, employment, family information and matrimonial preferences. After collecting this level of personal information, I expect serious data privacy, security and accountability.

The sales pressure was extremely aggressive. Jeevansathi representatives repeatedly called me during busy office hours and even on Sunday to push Premium, Assisted, Lifetime and other paid services. Packages discussed were approximately Rs.70,000 to Rs.1,25,000 depending on the offering and duration. The calls were lengthy and persistent. I dealt with sales representatives including ASHUTOSH DUBEY and UPASANA SINGH and have retained records of these interactions. I personally wish both of them, all the worst, in their everything.

After all this solicitation, verification and discussion, I eventually purchased a paid service. Approximately THREE WEEKS LATER, I received further calls trying to sell me a Premium upgrade and subsequently Jeevansathi permanently terminated my profile, including future profile creation. I was told that Info Edge, Bikhchandani's group of companies, has all rights to forfeit the paid amount and no refund.

This sequence is shocking: repeated KYC, extensive PII collection, aggressive sales solicitation for packages up to Rs.1.25 lakh, payment, further upgrade solicitation and then permanent termination shortly afterward.

My complaint is NOT that I failed to find a matrimonial match. My complaint is about the way a paying customer was treated. Jeevansathi is an Info Edge business associated with SANJEEV BIKHCHANDANI and HITESH OBEROI. Ironically, SANJEEV is a Padmashree accolade by government of India, I wonder what more he has done than filling his both pockets will several crores of loot from the large consumer base in Indian population. BIKHCHANDANI, I see him, only same as I can see Nadir Shah or Timur Tamerlane.

My experience: Beyond doubt, Jeevansathi is a fraudulent business. Do not proceed with payments. More to that, your PII data likely will be sold and misued. If you pay, they continue to flourish as you can notice their tremendous YouTube branding today.

From my experience I wonder are the female profiles real?...because you will find that nobody will give even a simple reply to your chat question, like "yes or No...absolutely nothing, no replies from anywhere, it seems it is a ghost app with a very few real people...

Im having a horrible experience, I was literally hounded by JS agentes to add premium, they promised to made direct contact with perspective matches, till now, not even a single match has been made, JS support sheres online profile every Wednesday, after that she washed her hands, we were promised a customer support, contact to be made, meeting to be arranged, full detailed enquiry, Nothing ❌❌❌❌❌all lies, when I called up the consultant, she told it's our profile s fault.... Question is why did you charge then, ps *refund* the money abort the Premium, u made ur money, cheated us, nie sitting and enjoying....

We took premium package . They have very ill informed staff. This women Sushma Pathak she seems so less informed. She will ask for choices then will send exactly nonsense profile . They are frauds . Iam taking legal course

I took membership for one month. But money got deducted for 2 more months through autopay. I don't know how autopay got activated.
Now, I am trying to use this service but unable to see contact no. of any groom. Toll free no never gets connected. They answer only new connections. This is a fraud app

Hello everyone,
Jeevansathi App I am using last of the year and there r lot of fraud people are using this app.very poor servcing and the whole team of jeevansathi....always they blocking my number without any query or discussion.After lot of discussion again they block my number .So I request to all of you guys dont use this app and dont trust also. VERRY POOR EXPERIENCE.

Hi I want to warn everyone about a skammer named nikkil gupta I have attached his linkedin profile below he is from jeevansathi he is changing names and talking to girls

Also not only that he recently told that he is married and divorced beware about this profile he is a number one fraud he is messaging multiple profiles at the same time please inform some legal peopke or his family

Horrible inefficient careless minting money website. They will take money for RM, but no one will help you. You raise a ticket, no response. Please don’t even think of paying money here.

Jeevansathi the worst of all matrimonial websites. A friend of mine made a profile here and they asked her to upgrade. When she denied, they blocked her profile and their customer service asked her to create another profile using different email id and phone number. When she created another profile, they blocked her again forcing her to upgrade. This time they are also asking for her pictures and legal documents which they have no right to ask. They are scammers. They can misuse your pictures, your details, your documents. They are not trustworthy. Don't trust them. They are scammers.

Pathetic website ( Jeevan sathi) , all profile are fake. First they ask you to pay for membership, then after 2 or 3 days they send you they send you an email stated that your membership has been canceled because of some of violation. When you asked them for some sort of proof they said some of other customer made a complaint against you...

Means khuch bhi... I have paid 3200rs and they canceled it like this with fake excuse..

Highly recommend don't even download this fake application..on Google all the positive reviews are fake..don't trust them

I purchased exclusive membership with compulsorily comes with RM package just to find that RM service is entiely useless. They just send interests list once a week,call shortlisted profiles once a week to inform that they didn't respond on email, msg or phone.

Basically they just work to tick mark boxes and to my dismay there is no service which just provides better search. As you have to buy this exclusive package for same.
12k wasted, they don't even provide refund

Worst Customer service, I am happy to provide ID and Payment to have account on their website but been denied without telling me the reason. This Strange that Fake People can open account but real one cannot.