I received a damaged item. I emailed JB Tools customer service, they promptly issued a refund for the damaged item as well as shipping credit for the replacement item I ordered. Very satisfactory cu... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Site extremely easy to navigate, and prices were exceptional (for what I was looking for). Will update review if product arrives when specified.
I have been ordering with JBTools many times through Amazon. My dad was a great mechanic and I thought it would be much easier to order directly from your company . Your gloves are great quality seco... Zobacz więcej
The experience was eventually good but clunky. I accept fault at my end, because I’m rural and depend on my iPhone to do everything online. Even though I have Verizon as my carrier, sometimes things j... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
JB Tools has the best automotive tools for sale online. We sell hand tools, garage tools, automotive lighting, power tools, shop equipment and tool storage.
Dane kontaktowe
13000 Farmington Road, 48150, Livonia, Stany Zjednoczone
- 734-744-6449
- support@jbtools.com
- www.jbtools.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 66% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Just hoping that this will fix mu…
Just hoping that this will fix mu problem
Quick and easy
Quick and easy. First time using Apple pay over PayPal or CC.
JB filled the bill
JB had the tool I needed at a reasonable price
Site was easy to navigate
very easy experience...
Have what I need to organize my tools
Just the product I was looking for
Just the product I was looking for. Easy checkout
Easy to purchase now waiting for order
Easy to purchase now waiting for order. Prices are great on what i was looking for
Too soon to say
Alot of the paint I wanted was out of…
Alot of the paint I wanted was out of stock and also they were very limited on basic readily available options so I couldn't even bundle extra stuff to make it more efficient
Website is easy to use and prices are…
Website is easy to use and prices are very competative.
This is my second order with JB Tools…
This is my second order with JB Tools this week. I received the first order today and all went well so I feel confident this order will go the same. Both orders are for SK torque wrenches of different sizes and the first one is in perfect shape and brand new.
Pray you never buy a defective part/tool from them!!
I purchased a DeWalt electric chainsaw from JB Tools on Amazon recently. I used the tool once to trim three limbs from a tree in my yard. When I went into my garage the next day, I noticed a tremendous amount of bar oil had leaked from the saw onto the box I had placed the tool on. After researching, I learned that there had been numerous people who had a similar experience with these DeWalt chainsaws, some even taking to a DIY fix to address the reservoir leak. Since it was brand new, I didn't want to deal with a constant leaking tool and requested to return it via Amazon. When I checked Amazon's return policy for defective items, it stated defects are covered despite what a seller may list as their "requirements for returns". I had recycled the original DeWalt box already as I had no intention or expectation of needing to return the saw. So I did my best to drain the remaining bar oil from the saw, removed the bar/chain from the saw itself to take it to the UPS store and placed both in a plastic bag to protect against any residual oil that could leak out in transport. JB Tools received the tool, the charger, battery, and owners manual, but proceeded to give a partial refund stating it was "very used" in "awful" condition and returned "in pieces" and denied a full refund. I'm quite amazed a company of this size is unable to handle a defective return and essentially only takes returns on new, unused, in the original packaging items. The rep that has been interacting with me, Julie, was quite rude in her comments and very much exaggerating the condition of the tool I returned to justify their stance on a partial refund. I'd give them zero stars and hope that every customer that considers doing business with them understands that should they have a problem with a tool you've purchased from them, you are no longer a valued customer, you are a churned buyer and will be shunned by Julie despite genuinely trying to resolve a problem with an item JB Tools has sold you. I'd suggest you buy local instead.
No free shipping over $99
I spent extra time shopping (patronizing) the company by achieving an order exceeding $99 for free shipping that I ultimately did not receive.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








