From the moment I got in touch, Sarah at JAY-BE brought a genuine personal touch that made the whole interaction feel effortless and enjoyable. Sarah’s professionalism really stood out, but what... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Jayne, at Jaybe has been helpful all the way through the process, frm buying the bed, delvery, and dealing wiht post delivey problems, even one of my own making, which Jayne went above and beyond to r... Zobacz więcej
Superb aftercare!!! I had brought a mattress from these guys 3 years ago, and through no apparent fault, had became slightly uncomfortable. I then contacted Jayne at customer services with my... Zobacz więcej
We've purchased two, two seater Retro sofa beds and a Jay-be mattress for a normal bed, and we have absolutely no problems recommending Jay-be and their products. The sofa beds are the best we looked... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
JAY-BE® is the industry leader for Folding Guest Beds, Sofa Beds and other Sleep Smart products. Including Foam-Free, Anti-allergy & Waterproof Children's Mattresses.
Dane kontaktowe
Thornhill Road, WF12 9QF, Dewsbury, Zjednoczone Królestwo
- +44 (0)1924 66 66 33
- marketing@jaybe.co.uk
- www.jaybe.com
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Efficient service.
I emailed Jaybe about a matteress I bought 2 years ago which I felt got a bit flimsy quite quickly for the price I paid. They Service team were brilliant and responded straight away, offering me a replacement as I had warranty. This show how well companies value and look after their customers.
Exceptional customer service…
They delt with my request and were very helpful
Great customer service
Great customer service, always willing to help.
Absolutely brilliant customer service
Absolutely brilliant customer service. I had an issue with the foldaway bed, Jayne replied straight away, I provided details and a new bed was re issued and the old one collected. Excellent and effective customer service, definitely recommend, thank you!
My query was met with a quick positive…
My query was met with a quick positive response, with action.
Need a temporary bed arrangement and…
Need a temporary bed arrangement and went for the jay-be product and am well pleased. Good build quality, nice customer service people. Definitely recommend
Great people
Great people
Contacted Jayne at customer service , as the bed had lost a few springs but out of warranty- she arranged for replacement of them straight away - thank you for your assistance- great service
Nothing but more praise for this…
Nothing but more praise for this excellent company yet again when ordering spare parts. Nothing is too much trouble for their excellent and friendly customer service team. Top marks all round for excellent products and customer service and satisfaction. Well done all at Jay-be.
Ordered a mattress through Argos on the…
Ordered a mattress through Argos on the Tuesday 25th March told it would be delivered on Thursday 27th . Received a text last minute on Thursday say it’s been delayed we would receive it by Monday the 31st after receiving no information contacted Argos and told it would now be delivered by the 20th April and given the name of who was supplying and delivering the Matress so got in touch with them only to be told sorry stock problem no explanation why they haven’t been in touch as according to Argos they are supposed to have . Now none of this gives me a mattress to sleep on . So be warned do not use this company as they blame Argos and viceversa
A good experience
Customer services replied to email almost immediately and solved my issue within 20 minutes. A great response from a very professional company.
The best customer service representative I’ve ever dealt with
The woman that I have been speaking with what so helpful with my problem they are fast and reliable
Great Customer Service!
I bought a Jay-Be Supreme occasional bed which arrived promptly and beautifully packed, but a small pack of fasteners was missing. I rang Jay-Be customer services (Jayne Armitage) who promised to send these fasteners quickly. Within 48 hours they had arrived with a spare second set and a 15% discount voucher against any future purchase. First Class customer service!
Having 'mislaid' the clamps that hold…
Having 'mislaid' the clamps that hold the Folding Bed together during storage, I contacted JAYBE to see if they could help. Although I had purchased the bed a few months previously, within a couple of days, I received a pair, in the post and free of charge.
Well done and thank you to Jayne for the excellent after sale's care.
Had an issue that was resolved promptly…
Had an issue that was resolved promptly and efficiently. Thank you
Broken clip
Broken clip
I sent an email very fast response everything sort that day the bed I purchased from them is just right for the job I needed it for I like to say a big thank you to Jayne one very happy customer
Thank you
Amazing customer service and great…
Amazing customer service and great prices! I ordered a folding bed which arrived the very next day! Very pleased.
Jay-Be is a truly 5***** Bedding company!!!
My Customer journey throughout my interactions with Jay-Be, has always been handled with great kindness and simply world class professionalism. Each and every single Jay-Be employee whom I have had the pleasure of dealing with, always ensured that my every query was dealt with no matter how small or large. I recently purchased the J-Bed e-Pocket bed, and suffice to say, it has been a really shrewd investment in terms of my sleeping regime and overall wellbeing. I personally believe the J-Bed model is the best folding bed that is on the market and I truly cannot recommend both the J-Bed and Jay-Be highly enough for any other future customers. I would finally like to finish my Jay-Be Trustpilot review by giving a honourable mention for the extremely kind Alice. She is true credit to all at Jay-Be, and it’s always been an awesome privilege to have had any dealings with her. A true gem 💎 of a Jay-Be employee!!! Thanks Jay-Be, XXXXXX, Nabeel
The item was replaced without any fuss
An outstanding company
I contacted customer service about some issues with my fold up bed. The service I received from Jayne was way beyond my expectations. I really am grateful for the help provided.
Doświadczenie Trustpilot
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