Excellent range of flower arrangements at very reasonable prices. I wouldn’t buy my flowera from anywhere else.
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Zobacz, co mówią recenzenci
The delivery was a mess. You gave an option for a Sunday delivery and then didn’t deliver until the Tuesday. The flowers were dumped at the front door (since no one was home like they would have been... Zobacz więcej
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... Zobacz więcej
Apparently very nice flowers. They arrived very dry but recovered after 24 hours with tlc. I had ordered the flowers as a gift, but it was I who received all the delivery messages, not the recipient... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Luxury Flowers Delivered Across The UK
Dane kontaktowe
Zjednoczone Królestwo
- 02088940786
- Customerservice@jane-packer.co.uk
- www.janepackerdelivered.com
4,0
Dobra
433 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Perfect for a really special occasion
I had complete confidence in you and was not disappointed. The flowers were outstanding and received with a wow. The delivery was perfectly timed and I was fully informed throughout - perfect for a really special occasion
29 grudnia 2023
Jane Packer floral treats
Jane Packer flowers are so totally reliable- the quality always consistantly delights. A creative floral treat that is guaranteed to make the recipient feel very special.
13 grudnia 2023
Really beautiful hatbox full of roses.
12 grudnia 2023
Firm name - incorrect spelling
I disliked the fact that when the note was handwritten, whoever did it spelled the name of my firm incorrectly and then tried to fix it which looked bad when it arrived to the recipient.
29 listopada 2023
Odpowiedź od Jane Packer
Dear Anne-Marie,
Thank you for taking the time and trouble to provide us with feed back.
We're truly sorry for this incident, it should not have happened. Please accept our sincere apologies. We set ourselves very high standards of customer service and we fell short this time. We will put steps in place so that this doesn't occur in the future.
Thanks again for taking the time to let us know.
Kind regards,
The Jane Packer Team.
Consistently great from…
Have been buying my Xmas wreaths from Jane Packer for the last 7 years and they are second to none.
Beautiful, elegant and with a twist . Customer service has always been wonderful. They are there to make their clients happy !
We do miss their London store and want some more variety on the fresh wreaths .
6 grudnia 2023
Odpowiedź od Jane Packer
Dear Papa,
Thanks for taking the time and trouble to leave us feedback, it's much appreciated.
It makes us very happy that you have enjoyed buying Christmas wreaths from us for 7 Years! Thank you very much for your loyalty.
We have taken on-board your comments regarding more variety on our fresh wreaths and will certainly implement this for next year.
Thanks again for your kind comments, we wish you a very happy Christmas and New Year.
Kind regards, The Jane Packer Team
I haven’t received the parcel
20 listopada 2023
Odpowiedź od Jane Packer
Hi Amanda,
Thanks for taking the trouble to leave us feedback.
We've looked at your order that was placed online and the requested delivery date is tomorrow, 5th December. You should receive this before Midday. Please do not hesitate to contact us if you have any queries concerning this.
Best wishes,
The Jane Packer Team
it was very easy to place an order from…
it was very easy to place an order from the US to Hampstead. Plus, I love your beautiful flowers. I went to a class several years ago at Jane Packer in London! Love your work!!
19 listopada 2023
Delivered on day and recipient very…
Delivered on day and recipient very happy. Pleased with both Jane Packer and DPD who delivered and kept me informed.
23 listopada 2023
Beautifully packaged
Beautifully packaged, delivered on time and the flowers were lovely.
11 listopada 2023
Simply stunning!
Truly special arrangement of fresh, colorful blooms in their unique basket. Quite elegant. I ordered from the US for delivery in London and all went smoothly. I wish they would provide a confirmation of delivery. I wrote them an email and they did respond promptly. I will order from them again.
1 listopada 2023
I sent the flowers to a friend who was…
I sent the flowers to a friend who was feeling unwell. She said they were beautiful and cheered her up.
12 października 2023
Hat Box
Hat box of flowers loved by recipient. Ordering and delivery brilliant plus follow up for gift message so appreciated! Would definitely recommend and use again.
13 września 2023
Beautiful flowers.
19 września 2023
Lovely bouquet delivered safely and on…
Lovely bouquet delivered safely and on time. My friend was very pleased
6 września 2023
Great service - highly recommend
Great service, quality of flowers and timely delivery. The person I gifted for was over the moon with their flowers. Great company, product and I’d highly recommend if you’re looking to provide stand out flowers for someone special!
1 września 2023
Opinia niezależna
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