Excellent range of flower arrangements at very reasonable prices. I wouldn’t buy my flowera from anywhere else.
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The delivery was a mess. You gave an option for a Sunday delivery and then didn’t deliver until the Tuesday. The flowers were dumped at the front door (since no one was home like they would have been... Zobacz więcej
Beautiful flowers, even nicer than advertised online. My mother was thrilled to receive them. They arrived in a timely manner and were fresh and in a beautiful elegant cardboard box. Presentation is e... Zobacz więcej
Apparently very nice flowers. They arrived very dry but recovered after 24 hours with tlc. I had ordered the flowers as a gift, but it was I who received all the delivery messages, not the recipient... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Luxury Flowers Delivered Across The UK
Dane kontaktowe
Zjednoczone Królestwo
- 02088940786
- Customerservice@jane-packer.co.uk
- www.janepackerdelivered.com
4,0
Dobra
433 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Unfortunately the roses looked bruised…
Unfortunately the roses looked bruised to me.
I have done a couple of your floristry’s courses in the past so know what to look out for..
14 stycznia 2025
Odpowiedź od Jane Packer
Hi Michelle, Thanks for taking the time and trouble to leave a review. We're very sorry that you thought the Roses looked bruised. We've tried to get in touch through your email address that ends in ******@***group.com but have not heard back from you. Would you mind emailing us to discuss further.
Many thanks again for taking the time and trouble to leave a review.
Kind regards,
The Jane Packer Team
Excellent customer service
Hat box roses for my daughter’s promotion. I had to speak with Sue from customer service about the order and she was fantastic
19 stycznia 2025
Beautiful as aiways
16 stycznia 2025
I have been a fan of Jane Packer for…
I have been a fan of Jane Packer for many years. Loved the Christmas Globe, a tad disappointed that it wasn't identical to the one I saw on the website.
16 grudnia 2024
The overall efficiency and communication.
I ordered the flowers only 48 hours before delivery.
I was kept informed of the orders progress and delivery. The recipient was delighted and impressed with the fact that the flowers were delivered to the door-within a retirement village!
5 grudnia 2024
I was looking for traditional luxe and I found it
I was looking for a large luxury wreath and I certainly found it. Brimming with festive cheer, gorgeous velvet ribbons. Looks stunning on my door. Very happy would recommend.
2 grudnia 2024
Lovely arrangement- I let you choose…
Lovely arrangement- I let you choose the flowers and you did not disappoint
26 listopada 2024
Flowers were delivered to Scotland…
Flowers were delivered to Scotland safely at quite short notice. Beautifully fresh and wonderful colours. The presentation basket is good quality and will be very useful. I would buy again.
24 listopada 2024
Wrong delivery day
I paid extra for a Saturday delivery and the flowers were delivered on the Friday.
7 listopada 2024
Odpowiedź od Jane Packer
Hi Daniel,
Thanks for taking the time and trouble to leave us feedback on Trustpilot.
We're very sorry that you were disappointed that you paid for Saturday delivery but the flowers were delivered on a Friday. - We've taken a look at your order and can see the delivery date that you selected was 8th November, which is a Friday (Please refer to your order confirmation Email sent to you on 7th November) however, as you say, you opted to for a Saturday delivery. We should have noticed this discrepancy and got in touch to clarify the delivery day. We apolgise for this oversight and we will of course refund the difference between the weekday and Saturday delivery cost. We're very sorry for any inconvenience caused.
Thanks again for taking the time and trouble to let us know. We will ensure that we are more vigilant in the future.
Kind regards,
The Jane Packer Team
Expensive but worth it
I bought the hat box bouquet as a gift. My friend was delighted. I’ve seen pictures. It looks beautiful plus she has a hat box she can repurpose.
26 września 2024
Helpful and efficient
24 września 2024
I enjoyed the whole process even I…
I enjoyed the whole process even I didn't really have interest in flower bouquet making. Instructor was very patient and make sure everyone of us following the steps!
20 września 2024
Great idea but not so special
I really like the concept in the hat box but the quality of the flowers was not at the level I had expected for the money and so will not be purchasing again
9 września 2024
Always the most amazing bouquets
Always the most amazing bouquets, and I only recently learnt about the Jane Packer foundation, supporting funding research into brain cancer. A cause very dear to my heart as I lost my brother to a glioblastoma 18 months ago too.
10 września 2024
There is no comparison...
The most beautiful arrangement of flowers I have seen in a very long time in London. It seems we have a company, a local business that delivers quality with beauty, simplicity with style, and above all elegance in a vase. Thank you to everyone at Jane Packer x
22 sierpnia 2024
Fantastic quality and stunning blooms!
I want to thank the team for selecting and sending such gorgeous flowers - the quality is excellent and the combination of colours and seasonal flowers has been stunning.
It brightens my month receiving them - the power of beautiful flowers! So good for our wellbeing.
19 lipca 2024
Opinia niezależna
Odpowiedź od Jane Packer
Hi GG , Many thanks for taking the time and trouble to leave us feedback. We're of course delighted that you are happy with your regular flower delivery and we hope we can continue to be of good service to you in the future.
Many thanks again,
Kind regards,
The Jane Packer Team.
Great flowers
Great flowers, uniquely different. Delivered on time. Will use again & recommend.
11 lipca 2024
Odpowiedź od Jane Packer
Hi Dean , Many thanks for taking the time and trouble to leave us feedback. We're of course delighted that you found the flowers Uniquely different and that you will use us again. We do hope that we can repeat this in the future!
Many thanks again,
Kind regards,
The Jane Packer Team.
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