Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Linda was absolutely fantastic. She helped move forward an order that had been delayed for two weeks with just one phone call. She was really cheerful, professional, and an absolute pleasure to speak... Zobacz więcej

Oceniono na 5 z 5

ITS supply all of our IT support at our main UK office in Teesside. With the very few issues we have ever encountered, Mark and the Team react quickly and resolve problems effectively. ITS have also c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet. The... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I am an ITS broadband customer. I phoned them (Carol) on a Monday, asking about moving ITS broadband equipment from one room to another in my house. Despite this being a customer request job, an... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

ITS owns one of the largest dedicated business-grade full fibre networks, to deliver choice and value to the market. Able to connect every business across the UK through our own core XGS-PON and AI enabled infrastructure, and a number of strategic partnerships, we’re proud to deliver first-class connectivity for the digital economy. We do this via a vast network of wholesale partners alongside our direct business which serves digital-first public sector organisations and other carriers. We lead the way with first-to-market solutions like FibreLight which offers Ethernet grade performance at FTTP cost, our high impact FibreBright package up to 10Gbps and our pioneering 50G-PON trials. Our capability is now trusted by some of the most high-stake environments imaginable, from global TV events through to underpinning some of the UK’s largest brands and much more.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

98 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Reliable service and a good new…

Reliable service and a good new contract deal.

5 marca 2020
Opinia niezależna
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Odpowiedź od ITS Technology Group

Hi Lucy,

Thank you for your kind words, I am so pleased you are happy with your new contract.

Kind regards
Customer Services

Oceniono na 5 z 5

Very happy with the service from ITS.

Very happy with the service from ITS.
Customer service is fantastic.
Quick to respond and give regular updates on projects.
Also, pricing is very competitive.

5 marca 2020
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Chris,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

Oceniono na 5 z 5

As always Mark Owen and Andrea

As always Mark Owen and Andrea, done an excellent job and on time as promised, nothing is an issue to these guys if you need help with anything they are always there to support you.

21 listopada 2019
Opinia niezależna
Oceniono na 1 z 5

Service mis-sold and not fit for…

Service mis-sold and not fit for purpose with fibre alternative available at the time of purchase but proposed.

New service provided by another provider within 2-weeks with 5x the speed.

17 października 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Dear James
It was lovely to chat through things with you on the telephone, I felt we both learnt from the call.
As mentioned we appreciate all comments, and will continue to learn and improve from all customer feedback.
We wish you all the very best for the future.
Kind regards
Caroline

Oceniono na 5 z 5

Fibre Broadband

ITS has been brilliant from start top the end.

3 października 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Marketa,

Many thanks, we are so pleased your are happy with your experience and service.

Customer Services

Oceniono na 5 z 5

Fast and tidy install

I needed a new fibre line installed urgently. ITS did it very very quickly, organised all the permission required from our landlord, and installed tidily and quietly. The service has now been running for a few weeks, and we're planning to use ITS for future sites.

23 września 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Rob

Many thanks, we look forward to working with you again in the future.

Kind regards
Customer Services

Oceniono na 5 z 5

Fantastic group of people who dealt…

Fantastic group of people who dealt with me over phone email and in person. They went out of their way to work around me for installation etc. Highly recommend

19 września 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Deryn

Thank you for your kind words, I am so pleased you are happy with your order experience.

Kind regards
Customer Services

Oceniono na 5 z 5

Consistent, fast and efficient.

I run a co-working space of around 65 members called Raw Space. After trying various providers, we have now stuck with ITS for the past couple of years and have had no issues with our internet.
They are also great at improving the service, or changing accordingly if you need something changed.
Their technicians are also great and very efficient when on site.

11 września 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Sam

It is great to see existing customers upgrading their service as the business grows. I have also ensured our engineer received your positive feedback on his work.

Kind regards
Caroline

Oceniono na 5 z 5

What a team of people

What a team of people. I am super pleased with how ITS worked above and beyond to meet our deadlines and help build our new internet infrastructure to allow us to expand our business.

30 sierpnia 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Wesley

Many thanks for your kind words, we are are so pleased to hear you are happy with the service.

Kind regards
Caroline

Oceniono na 5 z 5

ITS provided a very efficient and…

ITS provided a very efficient and friendly service. I was kept up to date throughout the installation process and am very satisfied with the product. A big thank you for making my office move stress free, I would recommend ITS technology group for a reliable and straight forward service- well done ITS

9 sierpnia 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Kate,

Thank you behalf of the ITS Team, we always appreciate feedback from our customers.

Oceniono na 5 z 5

Great service as usual

Great service as usual! Thanks guys!

22 lipca 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Lisa,

Thank you behalf of Matt and the ITS Team, we always appreciate feedback from our customers.

Oceniono na 5 z 5

A big thank you to Elliot at ITS

A big thank you to Elliot at ITS, super efficient, always going the extra mile. Top job.

19 lipca 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Thank you Ian and well done Elliot, always goes over and above.

Oceniono na 5 z 5

A Breath Of Fresh Air!

Working with Phil at ITS Technology Group has been a breath of fresh air in this industry. Finally a company that do what they say they will and in a timely manner. Keep up the good work ITS!

19 lipca 2019
Opinia niezależna
Logo ITS Technology Group

Odpowiedź od ITS Technology Group

Hi Paul,
On behalf of Phil and the ITS Team, thank you for your kind words, we always appreciate feedback from our customers.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej