David from that Irish Shop called me. They have no connection to the Irishshopusa.com in Boston. This review should have been for them, I assumed they were the same. He was so nice and apologetic a... Zobacz więcej
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Zobacz, co mówią recenzenci
I ordered the birthstone Ogham pendent and it was taking longer than expected to receive it. When I emailed for an update David explained the jeweler was having trouble with the quality of the birthst... Zobacz więcej
Irish shop top! Prima di inviare il pacco mi hanno tel per verificare il giusto indirizzo di consegna, pacco arrivato veloce, imballato da 10 e lode, all'interno i prodotti ben riposti e confezionati,... Zobacz więcej
We ordered the "Mo Anam Cara" aka "My Soul Mate" Wedding bands. They are absolutely beautiful. And they fit!!!!! During the ordering process my Credit Card Company flagged the transaction becau... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Irishop.com: Irish Gifts Products, Clothing, Jewelry & More Online.
Dane kontaktowe
4,9
Doskonała
416 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Still waiting....
I ordered 4 things almost 2 weeks ago. All ordered AFTER Christmas. One was delivered in a week. One was delivered to my address, which I re-mailed out of my pocket (additional $14US). The other 2, one t-shirt and one personalized coffee mug, haven't even begun to be processed. Safe to say, I will NEVER recommend this store to anyone in the near future.
10 stycznia 2016
Opinia niezależna
Odpowiedź od IrishShop.com
Michael, as explained at the time of order and again in a personal phone call made to you last week to address these issues, the delivery time for the t-shirt is stated as 1-2 weeks. The delivery time for the personalized item is 2-4 weeks. All times were quoted on the product page at the time of order. As you aware, the New Year holiday also fell within this time period. Your orders were placed on Dec 29th.
These orders were processed for delivery as quickly as possible and expected to be delivered within the quoted times.
Yes, there was an error made the mailing of one item, which we addressed right away and as explained to you, when we spoke twice with you on Thursday as soon you had made us aware of this issue, we had another item shipped to the intended recipient at no cost to you, so you would not have to be out of pocket.
We try to meet and exceed our customers expectations, but when we add an expected delivery time to the product details, that is based on experience of the processing and shipping time for that product. If a customer needs an item by a particular date, we are happy to try and work with our customer and shipping partners to make that happen, but can only do so when informed of this at the time of order.
Awesome Service
I ordered a cape for my wife for Christmas. In less than one day I was informed what I ordered was not available in the color I ordered and was personally contacted to review other options to make sure they were able to complete my order in time for Christmas. Once my selection was made they expedited the pull, pack, and ship to get the present to me before Christmas. This was the large gift for my wife so the extra effort by Irish Shop saved Christmas for my wife. Many thanks and I look forward to ordering again from Irish Shop.
2 stycznia 2016
Opinia niezależna
Great products. Great service.
Beautiful last minute Christmas gifts shipped quickly and a great value! Quick reply with customer service. Keep up the great work Irishshop.com. Athbhliain faoi mhaise duit!
1 stycznia 2016
Opinia niezależna
Honest, Accurate, Quality
First time I ordered from IrishShop and was impressed with how the products surpassed the description. Shipping was exactly what was promised. Excellent experience!
1 stycznia 2016
Opinia niezależna
Delivery did not make it in time for Christmas
I can't actually blame IrishShop.com. I believe it was a FedEx issue. The package crisscrossed the country to get to me. Newark - Los Angeles - Memphis - Billings, Montana. It arrived 4 days late and missed the guaranteed Christmas Eve delivery date. I now had to pay $22 to ship it to the person who I am gifting. The merchandise was as described and a good value for the price.
31 grudnia 2015
Opinia niezależna
Odpowiedź od IrishShop.com
Hi Bart, we are very sorry to hear that this item was delivered late. As you are aware, this item was shipped with FedEx in plenty of time for holiday delivery. You are correct it does appear to have crisscrossed the U.S. so something may have gone awry within the FedEx system, as there was no scan on this parcel from Dec 22nd. We will look into this with our shipping partners. We apologize for any inconvenience caused.
Best customer service
There was a problem with delivery of my purchase caused entirely by the USPS. DAVID, from the Irish Shop, was in constant contact with me, tracking my package. He was prepared to overnight ship a duplicate of my original order if need be. I was never in doubt that I would receive my purchase in time for Christmas. I would absolutely recommend ordering from the Irish Shop
30 grudnia 2015
Opinia niezależna
Great experience
I received my item very quickly, in plenty of time for Christmas, as promised. It was exactly as described and my husband has really enjoyed his gift. Thank you, Irish Shop!
29 grudnia 2015
Opinia niezależna
Silver Charm Necklace
My daughter loves the necklace but the silver chain is too short and rather fragile.
28 grudnia 2015
Opinia niezależna
CHRISTMAS ORDER 2015
ORDER HANDLED AS REQUESTED. E-MAIL ANSWERED QUICKLY AND ORDER DELIVERED AND RECEIVED WHEN PROMISED IN TIME FOR CHRISTMAS,...
28 grudnia 2015
Opinia niezależna
Love it!
Quality was great and i received the package faster than expected.
28 grudnia 2015
Opinia niezależna
Irish Shop.com it hit just right
The products I ordered, the service I received and the smiles on the faces of my grandson and granddaughter just made me so happy. I will order from you again. :)
28 grudnia 2015
Opinia niezależna
Great shopping experience.
I was having difficulties with my international purchase. No worries though, David was more than helpful. He even called me directly to give guidance on how to proceed. When my items arrived just in time for Christmas, they not only met my expectations, but truly exceeded them. Thanks again David and the whole Irish Shop team.
28 grudnia 2015
Opinia niezależna
As advertised
Great experience, good price, and fast delivery. Wife loved the gift.
27 grudnia 2015
Opinia niezależna
Excellent service!
Product was exactly what I expected. Relieved excellent service!
26 grudnia 2015
Opinia niezależna
Awesome Rugby shirt!!!!
Great quality!
Good fit!
Very nice fabric and stitching!
I love this shirt!
26 grudnia 2015
Opinia niezależna
Great service, happy with product
Excellent service. Product shipped and arrived on time for Christmas. Very happy with the watch I purchased. Actually looks better than the website portrayed. I will be using this company in the future.
26 grudnia 2015
Opinia niezależna
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