The International Paintball Group Recenzje 

424
Wynik TrustScore: 1 na 5

1,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

SCAMMERS!!! STAY AWAY Act like they are giving you a deal, when infact it's the same price for everyone, everyday (illegal) also thinks there female staff should dress sexy like Laura Croft (sexies... Zobacz więcej

Oceniono na 1 z 5

Extremely misleading!!!! This company is to be avoided at all costs. Sketchy terms and conditions, misleading offers, tons of lies about their services, extra charges for refunds and additional f... Zobacz więcej

Oceniono na 1 z 5

Bought 40 tickets from a salesman in a shopping center - "these are my last ones then we can go home" - thought it was dodgy when they were still there selling to over people half an hour later! When... Zobacz więcej

Oceniono na 1 z 5

Exploit young people and don’t pay them. Don’t support this modern day slavery. They also lie about availability of tickets and discounts which is illegal. The owner also comes across as a tota... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z artykułami do paintballa
  2. Sklep hobbystyczny

Informacje przekazane przez różne źródła zewnętrzne

We have extensive experience in promoting quality paintball centres to customers, with thousands of people playing paintball every week. We aim to introduce the thrilling, high voltage action of paintball to the lives of as many people around the world as possible. With International Paintball Group your safety, value for money and need for adrenaline-pumping action are in safe hands.


Dane kontaktowe

1,1

Bardzo słaba

Wynik TrustScore: 1 na 5

424 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,1

Wszystkie recenzje

(424)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Don’t go near this company

I’d give zero stars if I could.

Scam company who once they’ve got hold of your details will continually bombard you with spam. I keep getting sms messages despite trying to get removed from their lists several times. Will be reporting them for GDPR breaches.

7 lutego 2020
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Andy, I would like to apologise if you are receiving unwanted sms messages from us. Please can you email feedback@ipgvip.com so we can have you removed from our mailing list.

Oceniono na 1 z 5

Please do not buy these coupon books

We bought these coupon books for Christmas gifts and we were so embarrassed, we we did go to the paintball facility it was a joke. The guy running it totally disregarded them and charged us the same as everyone else even when I tried to show it to him.
Please do not buy these coupon books, it's a total rip off.

3 lutego 2020
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered.

Please can you email your complaint and contact details to feedback@ipgvip.com , so that we may look into this for you.

Kind Regards,
IPG Team

Oceniono na 1 z 5

SCAM!!!!

It is a scam. Don't buy your tickets here.
It wil cost you the same of even more than when you buy them yourselves.

3 lutego 2020
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Thank you for taking the time to share your feedback. We would also like to take the opportunity to offer you our sincerest apologies for the issues you encountered.
I can assure you that IPG is not a scam and do offer competitive prices.

Please can you send your complaint to feedback@ipgvip.com , so that we may look into your complaint

Kind Regards,
IPG Team

Oceniono na 1 z 5

IPG paintball Absolute rip off

Absolute rip off, never buy pre purchased tickets. I purchased 3 books of 10 tickets with a 3 year expiry date. When trying to book the center close to home they now state it is no longer a partner, yet their website shows it still is, instead they want to force me to travel and extra 2 hours of driving to go to their center and not the partner one on their website. They have dropped all the partners and now only have their single center. Absolute scam which I have reported to the government Consumer affairs, Never ever pre buy tickets they will then try to force you to go to their centres not the close ones and you can't seem to stop them

23 stycznia 2020
Opinia niezależna
Oceniono na 1 z 5

It's a scam

It's a scam, don't do it.
I saw these people on the streets and thought "Ooo this'll be good for my 17th birthday"
I went and bought 20 tickets for £60 that I was told cost £600.
I go home happy, thinking everything will be great, but when I call up the people they tell me I still have to pay for Paintballs, which is £10 each!
When we actually went to the paintball it was really not up to scratch, I've been to places like Skirmish and the one near Bristol and they're far better. This one had none of what was advertised in the photos.
Plus, I don't really know what my £600 worth of tickets got me? I would've expected free balls and extras for that.

And to add cream to the pie, when I went and aired my complaints the next time I saw them on the streets they told me, I quote... "What kind of deal have you seen that charges £3 per person for paintball and doesn't have extra costs"
You know what, it's true, and the fact that IPG continues to go around doing the same spiel every day despite this is criminal.
Don't go!

EDIT: Its also very obvious many Good reviews for IPG are fake considering how detailed the bad ones are in comparison.

19 stycznia 2020
Opinia niezależna
Oceniono na 1 z 5

Ripped Off!!!!

My son brought tickets for his birthday for himself and a number of friends, from a sales person in the shopping centre. They told him he was getting a great deal and that he could only get the cheaper price if he brought the tickets that day. He spent over $300 on tickets that covers mask and protective clothing. So I rang office to arrange the event only to be told we needed to pay for everyones paintballs upfront, wich was going to cost nearly $600 at one place and over $1000 at the other. Now I don't usually have that kind of money just sitting around. So I asked them because we brought so many tickets can everyone just pay their extra paintball hire on the day. I was flat out refused. My son spent over $300 on tickets and they still wanted credit card details for an upfront payment. A friend rang the office to get prices and it turns out the tickets my son brought were no cheaper than purchasing them from the actual paintball place. So to cut a long story short my son was ripped off, and was told a whole heap of bulldust so they could get the sale.

13 stycznia 2020
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Thank you for the valuable feedback you have provided. We would like to chat with you about your review, as we would like to try our best to resolve this for you. Would you please be so kind as to contact us via email feedback@ipgvip.com and our Customer Service Manager will be in contact with you?

Kind Regards,

The International Paintball Group

Oceniono na 1 z 5

Yet again NO “Customer Service”

Below is IPG’s reply (10/12/19 ) to my review on the 2/12/19

“Thank you for your review. I have passed your feedback to our team regarding the customer service and your complaint”

Kind Regards,
The International Paintball Group

1 month has passed, & still have had no contact from them - once again where is the “Customers Service”..

7 stycznia 2020
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Good Day Eren,

Thank you for your review.

I have looked into this and can see that you requested a refund and after having the refund declined due to you being outside of the refund period, you contacted us again to have the request looked into again. You dealt with the Customer Service Manager who raised your concerns and the personal details and after re-evaluating the refund was declined. You then left a further review explaining your opinion of the service. This feedback was then passed to the customer service manager to assist with improving our service.

You may raise further concerns in writing and send them to:

IPG, 57 Broadway Court, Wimbledon, London SW19 1RG

Kind regards,
The International Paintball Group

Oceniono na 5 z 5

Jonny yapi was really helpful when I…

Jonny yapi was really helpful when I bought my tickrts in reading thank you for the help

4 stycznia 2020
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Thank you so much for your review and I will make sure Jonny gets the feedback. We look forward to seeing you at the centre soon.

Regards,
The International Paintball Group

Oceniono na 1 z 5

Such a disgrace

Such a disgrace. Manipulative salesman. over complicated return procedure. Very much a terrible business.

23 grudnia 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Jason,

Would love you to send me some feedback regarding the salesman and where you purchased the tickets so I can look into that. I'm sure I can help with the refund process too if there is some confusion. Please email me at feedback@ipgvip.com.

Kind regards,
The IPG Team

Oceniono na 1 z 5

Unfair and bad selling

Hi
I brought tickets on 23/3/19 for my cousin bday for 22 June
In July the rules were changing to for kids from the age of 12 but the this is only centre changed and concord didn’t
Appin is too far for us and when I brought it the sales person said don’t worry, concord will change.
Now I called up in July to book my cousin bday party but they said not now concord is not changing till September and then in September I called again and they still have not changed
I am very upset as I had cancel the party again
Twice my cousin is heart broken and the service on the phone is ridiculous no one wants to help
Why do they have that all centres will change but don’t
I can’t use these tickets I would like a refund for all this hassle
I want a called for a manger and get my money back please thank you

15 grudnia 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Aarti,

Thank you for the feedback. I will pass your details onto the guys at IPG Australia. I would, however, suggest you post the review to them and not us as they would be able to assist you further and I would like for you to get this resolved.

Kind regards,
The International Paintball Group UK

Oceniono na 1 z 5

Be careful of this massive scam!

Be careful of this massive scam!! They operate all around the glasgow area and around the universities during freshers week. They lie to you and when you try to get a refund they suddenly have the wrong date of purchasing, wrong card number and will not return ANYTHING.

(Sorry for the incorrect grammar, I am from Germany so that is not my native tongue. Nevertheless avoid these guys at any cost )

28 listopada 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Good Day Julius,

Thank you for your review. Our sales reps do operate in different areas in the UK at different times and we are happy to help our customers with the refund process. As with all tickets, there is a 14-day cooling-off period in which you can get a refund, after which the tickets are binding.

With regard to your wrong date and wrong card number, I am happy to help look into this for you.

Please email us at feedback@ipgvip.com with your details and your tracking number so I can assist you.

Kind regards,
The IPG Team

Oceniono na 1 z 5

Lies

Lies, Lies and more lies, was approached by a street scammer and i did not make any purchase was given the leaflet and told to have a think about it i gave them a response of no within hours. Then time passes by me thinking they know my thoughts i have no interest in the paintball, only for them to take 69.99 out of my account without my permission. AVOID THESE SCAMMERS.
If you live in Glasgow they operate by the subway in buchanan street you must avoid them.

28 listopada 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Jesse,

Thank you for getting in touch. All sales made by IPG are made once the tickets have been explained and signed for, the team would only then take card details/payment so I am not sure how this is possible but am happy to look into this for you. Could you please send your details to feedback@ipgvip.com sp that we can investigate this.

Regards,
The IPG Team

Oceniono na 1 z 5

The sales ppl where great,but to book

The sales ppl where great,but to book it they tell u something completely different then try to take ur money.
I cancelled it all upsetting a lot of ppl that wanted to go for my older brothers bday.
To get a refund is a joke,I followed all the procedures and waited 6/8 weeks,still no refund.
This was back in august it is now November and still no refund
ITS A FRAUD AND A JOKE WILL NEVER DO THIS AGAIN

14 listopada 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Nathan,

Could I ask you to supply me with your details so I can look into this for you?

Oceniono na 1 z 5

My daughter was pressured into buying…

My daughter was pressured into buying tickets at convention in Brisbane. at 16 she does not want to do paintball but was told by the seller that she could sell them online for a profit if she did not want to use them herself. I initiated the refund process but was unable to print the refund form (as required for a refund) as the print button on the website did not work. Tech savvy neighbour helped me out and we have sent off the tickets for refund. via registered post with a video of my daughter handing the tickets in at the post office. I have video of the sale as I was filming another character and my daughter is in shot. I now wait to see what "processing fee" will be charged to return her money and how long it will take. I have contacts at "A current affair" who are very interested in this story.

13 listopada 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Callie,

Thank you for your review.

I am very sorry that your daughter felt pressured to purchase tickets.

We have not had any reports of the print button not working but I will ask the team to look into it.

Once the tickets have been received the team will be in touch to assist with your refund request.

Kind regards,
The International Paintball Group

Oceniono na 1 z 5

While we were just yards away in Boots our Autistic Disabled son was being scammed by IPG St seller

I am writing on behalf of my son, Cxxxxx who is autistic and disabled. On the 21.8.19 he was pressured to sign up for paintball sessions in the town centre by Dion. We were with Cxxxxx in the town centre but popped into Boots just yards away at the time which is just opposite. The rep would have seen that my son had obvious disabilities and that he would be physically and mentally unable to have anything to do with paintballing, but this street seller signed him up all the same???
UPDATE 14/11/19 Emailed twice,phoned dozen times no response! Now in the hands of our bank to try and get his money back! DO NOT TRUST THIS ORGANISATION THEY WILL KEEP TAKING MONEY FROM YOUR ACCOUNT! You've been warned!
Cxxxxx felt very ashamed and embarrassed about this and has kept it to himself. He has only just told us about this seller, or we would have contacted you sooner. He has no means of travel and cannot travel on his own. The closest is Kegworth, which is over 2 hours away. We believe that the paintball sessions have been mis-sold and a vulnerable disabled autistic person has been taken advantage of.
UPDATE: 8/12/2019 Managed to get a large part of my son's money back BUT,another £10:69 has gone to an account in Hong Kong????

11 listopada 2019
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Dear cookie,

Thank you for your review. Can I please ask you to supply me with your details and the details of your son so that I can look into this for you. You can send this too. feedback@ipgvip.com.

Oceniono na 1 z 5

Scam company do not trust

Scam company do not trust, I paid over £180 for tickets, they said free 1000 paintball and any location. My son goes to book says he has to pay £10 for each player and only get 100 balls each no extra, read the small print!
DON'T BUY TICKETS FROM THESE SCAMMING COMPANY YOU HAVE BEEN WARNED!

5 listopada 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Gareth,

Thank you for your review. Could I ask you to please supply your details so I can look into this for you.

Regards,
The International Paintball Group

Oceniono na 3 z 5

Very worried

I as to tap the stars to move on, however I am worried sick after reading all of these reviews, I bought my tickets from a show after the salesman started talking to my son. I paid 140.00 for 40 tickets. 20 of them have no expiry so free to use whenever we can, the salesman told me there was a centre near Castle Donington, I am now not sure there is. I also have an offer which I need to use by the end of today, but don’t think they will call me back to book it. I would very much like to give another review once we have been but dreading the whole thing, I wonder if I ought to quit now and loose the £140!

31 października 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Claire,

Thank you for your review. Perhaps you could send me your number and we call you to discuss booking, the locations and any questions you may have?

Feedback@ipgvip.com.

Kind regards,
The international Paintball Group

Oceniono na 1 z 5

Hope no one falls for this again

Saw them again today at Northwest mall.
I felt the need to talk to the mall’s customer service of how bad our experience was with them.
Months ago, we were refused refund despite obvious misrepresentation.

25 października 2019
Opinia niezależna
Oceniono na 1 z 5

So not happy

So not happy, I too have fallen for the big sale at a show. I said I’m a single parent and are you sure that the deal was all what was needed to pay out, I was told yes. It’s all done, no more money required. The salesman was drunk as he’d been at the country show all day, but his mate seems to back him up, no T and C’s were shown and I even asked for them. They gave me 2000 free bullets with the booking and was told that would be enough. When I’ve come to book little did I realise it was an all day booking, bullets can’t be used until the afternoon game. And I now need to pay £214 to book!!
What! Oh I cannot ask for a refund as it’s past 14 days! I believed everything they said, I even said that’s a too good an offer but told yes it was! It’s an amazing deal! Yes for a two hour game! Not an all days bank rolling money maker. Kids are so disappointed! BBC Watch Dog should get involved I think, I feel totally scammed!

25 października 2019
Opinia niezależna
Logo The International Paintball Group

Odpowiedź od The International Paintball Group

Hi Jenny,

Thank you for your review. May I ask you to supply us with your details so we can look into this for you.

Kind regards,
The IPG Team

Oceniono na 5 z 5

PLAY ATTENTION

So, I work for IPG myself and it really surprises me what people say on this , it is just ridiculous !!
We tell you all the details about the day out.
Obviously you've got to buy your paintballs when you go play ( everywhere in the world) and there is a 10 £/25$ pp pre-payment for the first 100 ( sorry if we want to make sure you turn up after you book)
People book after months and completely forget what we have said to them ( expecting a full day out shooting
unlimited PB with the £7/9$ pp they've paid)
What you'll spend on paintballs on the day is out of our control ( if you pull the trigger for no rrason) so don't blame us.
What else can we do to make these things clear?
Judge us on the service you get on the day, it is a brilliant day out !!
Have fun !!

22 października 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej