Tried to cancel sent email. We have a corporation my brother worked part time not an officer. We paid with a corporate card for the website. Sent an email to cancel they did not. Continued to bill... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I AM ELATED ABOUT THE EXCELLENT CUSTOMER SERVICE THAT I RECEIVED FROM PAVAN AT IPAGE TONIGHT!!! FOR THE PAST 2 YEARS, MY NON-PROFIT HAS BEEN UNABLE TO USE OUR SECONDARY DOMAIN NAME, WHICH IS A SHORTER... Zobacz więcej
As a retired Oracle Sr. ERP Analyst [in another life], Anas [my savior, today] made me felt valued as a customer [which is rare today], but also was very concise and personable. As a Startlogic custom... Zobacz więcej
I highly recommend iPage for their excellent customer service. I have been with iPage for several years but had to end my relationship with them. They were actually very helpful in releasing my relati... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
iPage is a leading web hosting solutions provider for small businesses and individuals looking to get a website online in an easy, flexible and affordable way. We’re proud to be a trusted partner to more than 1 million websites since 1998.
Dane kontaktowe
5335 Gate Pkwy, 32256, Jacksonville, FL, Stany Zjednoczone
- 1-877-472-4399
- reputation@newfold.com
- www.ipage.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 2% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Support Staff!
Response was prompt and the person I spoke with was very knowledgeable and had the answers I needed.
to the point
Support person is friend & knowledgeable
Helped get my email working
I had an issue after renewing my plan…
I had an issue after renewing my plan where my existing Website Builder editor and content were missing.
The process took some time due to account verification and security checks, but the support agent handled it professionally and patiently.
They carefully reviewed the account history, verified my access, and successfully restored my original Website Builder content instead of forcing me to create a new site.
I really appreciated that they focused on restoring the existing setup rather than taking shortcuts.
In the end, everything was resolved properly, and my site is fully accessible again.
Thank you to the support team for the thorough follow-up and assistance.
Ankitha "AMAZING"HELP!
Ankitha! was a great help & understanding, with my issue through the process!
My representative was knowledgeable
My representative was knowledgeable. Please rate 1-5; 5 being the best.
Wow, fixed it right away
I've had a problem with my email for a long time and finally decided to contact support and used their Chat feature, I hate them typically because they seem to rarely work, but this took me to a real person fast and solved my problem right away, I'm thrilled.
Asking me for over $500 to access my…
Asking me for over $500 to access my website because I didn't renew. I can't do anything now with the site so they are basically holding my website (or rather, me) to ransom. Disappointing after being a long(ish) time customer.
Your site will be down
I just joined the other multitude of customers with the same experience with iPage. Their technical service has become so bad and the customer service is awful. My site was down for over 72h. Customer service basically just kept saying they're working on it. On the support chat at the 72h mark he suggested I would hear back in 24-48h? Seriously,. they think it's ok to have your site down for 5 days? When I asked tonsoeekntona supervisor on the phone I was simply informed they don't have phone support. They have the same ownership as Bluehost, so I would avoid them as well.
The chat representative was helpful and…
The chat representative was helpful and resolved my issue.
He went out of his way to help me…
He went out of his way to help me figure out who is hosting my web site now, you have the domain name and I was with PowWeb for 20 years but somehow got with these other people and the site has sucked since. This man checked to let me know who is hosting the site, I had no idea. Because of his excellent service I'm going to move my site to iPage
Customer service was fast in helping me…
Customer service was fast in helping me resolve my issue.
Powweb to iPage
I have several friends who use iPage. I recommended that they switch from other companies. However, over the past month, we have experienced numerous issues. As renewal approaches, everyone is considering moving their websites to another host. It would be helpful if iPage offered more frequent updates before the tech issue or as soon as they are aware of it, and a discount to compensate for the technical problems and inconvenience caused to start.
I have been with Powweb, and later iPage, for over 10 years. Unfortunately, in the past month, I have received the worst service. I am now considering transferring my domains and website to another company. I would prefer to stay, but I would appreciate it if iPage acknowledged their mistakes and the inconvenience they've caused.
The agent was able to help with…
The agent was able to help with everything I needed and found the right solutions.
They help me instantly!!
They help me instantly, when my website is down! Outstanding service and all great things!!!
The Engineer was very professionnal.
The Engineer was very very professionnal!! very fast ! and he solved the issue very few minutes!! we appreciate!! thanks again for this best assistance!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








