Tried to cancel sent email. We have a corporation my brother worked part time not an officer. We paid with a corporate card for the website. Sent an email to cancel they did not. Continued to bill... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I AM ELATED ABOUT THE EXCELLENT CUSTOMER SERVICE THAT I RECEIVED FROM PAVAN AT IPAGE TONIGHT!!! FOR THE PAST 2 YEARS, MY NON-PROFIT HAS BEEN UNABLE TO USE OUR SECONDARY DOMAIN NAME, WHICH IS A SHORTER... Zobacz więcej
As a retired Oracle Sr. ERP Analyst [in another life], Anas [my savior, today] made me felt valued as a customer [which is rare today], but also was very concise and personable. As a Startlogic custom... Zobacz więcej
I highly recommend iPage for their excellent customer service. I have been with iPage for several years but had to end my relationship with them. They were actually very helpful in releasing my relati... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
iPage is a leading web hosting solutions provider for small businesses and individuals looking to get a website online in an easy, flexible and affordable way. We’re proud to be a trusted partner to more than 1 million websites since 1998.
Dane kontaktowe
5335 Gate Pkwy, 32256, Jacksonville, FL, Stany Zjednoczone
- 1-877-472-4399
- reputation@newfold.com
- www.ipage.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 2% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had an excellent experience with ANAS
I had an excellent experience with the technical support team Anas. They were highly knowledgeable, responsive, and professional while assisting with managing our website. They clearly explained each step required to diagnose the issue and guided me through the complete restoration process in a structured and easy-to-follow manner. Their instructions were precise, and they ensured the website was fully restored and functioning correctly before closing the case. I truly appreciate their dedication, technical expertise, and willingness to provide clear guidance. Highly recommended technical support.
0 Customer Service
If I could give -5 I would. Ipage stopped having customer support other than chat. I had questions regarding what I purchased and my billing and it is impossible to get those answers. I had renewed my domain, but since I could get no support called the next day to cancel and they refused to return my money. Terrible company now. Used to be good. Don't use this company for anything.
Quick and timely response
I had a complicated billing issue that…
I had a complicated billing issue that was resolved efficiently by your support team.
Manu was extremely helpful.
I PAGEand whoever else is involved
you know, i just need a phone number,,,whenever I have had a problem i have had to repeat myself over and over and ove on chat, then demand a supervisor.....NOT WORTH IT..don't have time for it..i am not a IT person so I need to talk to someone..not spend an hour on a chat with no results...NOT RENEWING. Am also sick of this sign in crap with google or this one or that one...GRRRRRR
The representative is very cooperative…
The representative is very cooperative and helpful. Best experience of support. Thanks
Quick and prompt service!
Fast, Kind, Very Knowledgable
The agent was fast, kind, and very knowledgeable. She fixed everything within only a few minutes.
Thinking of iPage? Read this first!
I’m a long-term client of iPage; the service was mostly OK, but at times I got very stressed. Like when they cancelled my SSL certificate, ‘by mistake’, twice in a row. It took ages to recover. Or when their systems would not save my new address after endless tries, resulting in suspension of my domain names. But not knowing better, I stayed on.
Then last December, with my 3-year contract about to expire, I contacted iPage to renew; they wanted double what I’d paid last time. After trying again and again to lower the price, I decided to leave, registered with a competitor, and began the migration.
Then, just before the expiry of my contract, I was shocked to receive an e-mail from iPage thanking me for my purchase of $730. It turns out someone there had used my card to purchase a 3-year renewal at full price. When I complained, they claimed my account was set to “auto-renew”. When I challenged this, they said sorry, it was a ‘glitch’ at their end, they would refund. When the refund arrived, there was $50 missing. I spent ages arguing for the missing money, to no avail. They wouldn’t listen. It was my fault, or the bank’s. No argument would sway them.
So I’m leaving this review, to warn anyone thinking of switching to iPage / Bluehost: beware, you might regret it.
I just renewed my iPage Hosting Package…
I just renewed my iPage Hosting Package two months early and the price was reduced. Excellent customer service!
I AM ELATED ABOUT THE EXCELLENT…
I AM ELATED ABOUT THE EXCELLENT CUSTOMER SERVICE THAT I RECEIVED FROM PAVAN AT IPAGE TONIGHT!!! FOR THE PAST 2 YEARS, MY NON-PROFIT HAS BEEN UNABLE TO USE OUR SECONDARY DOMAIN NAME, WHICH IS A SHORTER & EASIER TO REMEMBER AND TYPE VERSION REQUESTED BY SEVERAL DONORS. I EXPLAINED THE CONNECTIVITY ISSUE TO PAVAN--AND HE FIXED IT IN LESS THAN 3 MINUTES. SADLY, TWO FIRMS THAT PREVIOUSLY OWNED OUR ACCOUNT CLAIMED TO BE UNABLE TO FIX THE PROBLEM, AND BLAMED IT ON OUR WEB SITE CREATOR. BUT PAVAN HANDLED IT WITHOUT EVEN BLINKING. HE'S A DEFINITE ASSET TO IPAGE, AND DEFINITELY EARNED OUR CUSTOMER LOYALTY. I RATED HIM 5 STARS IN EVERY CATEGORY.
Professional support team who resolved billing issue
Professional support team who resolved my problem in 15 minutes in one interaction
Online support
iPage (the email guys) fixeiPage (the email guys) fixed my emaild my email…
iPage (the email guys) fixed my email quickly and properly. Clear communication, fast turnaround, and they knew exactly what they were doing. Everything is working again and the whole process was straightforward. Highly recommended.
Very Happy
Once I contacted help, they fixed the issue immediately. Very happy with the service.
The chat representative was helpful
The chat representative was helpful, knowledgeable, and attentive. I don't care for chats, but this person made it bearable by being direct with his or responses.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








