Interlinkexpress 

Booked a delivery through DPD website .Bought items to be delivered before christmas and this company let me down badly.Ended up without the presents.Not happy at all.I sent emails and they didnt reply ,there is no number to call.Devasteted

I've send my parcel but it did not arrive to delivery adress. There was no mail or call with any kind of information. Interlink- never again

I have been waiting around all day for interlink to make a delivery.
After repeated calls via the retailer to confirm the delivery time, finally around 4pm they confirmed they would deliver between 18:50 and 19:50 (I'm still in that window, and yes, you guessed it, I've been in the whole time!).
The next thing I know - interlink has advised that I wasn't in!
I was downstairs near the door the whole time, no-one rang the bell, no-one knocked on the door - there was no card left so no evidence anyone attended.
My alternative delivery option was to leave with neighbours - they were both in, but, you guessed it - they didn't get a knock on the door either.
Unfortunately this courier company doesn't let you call them to correct their misinformation. I'm sure it makes them plenty of money this way.
Not a happy bunny as you can tell.
I am going away to visit my frail grandmother for Christmas, tomorrow. So can't receive the parcel for another week now. I dread to think how complicated it will be to arrange that.

So I got the package sent to my mums address and after being sent a text saying 'not going to be in?' I asked them to literally just leave it on the doorstep. After tracking the order all day it finally says 'Delivered, signed by D Sullivan'. Seeing as my mum does not share my surname nor do we have anyone in our family with the first name initial D it has either been delivered to a random person or no one at all. I fail to see how even this is too hard to accomplish when I've literally said just chuck it on the doorstep. Had it said 'Left in safe place' and it was not there I'd understand since I've requested it to be left out in the open but why put that someone has signed for it? This is all the more infuriating after having paid for next day delivery.

on 17.11/16 we dispatched two parcels to the same address loaded with Harley Davidson parts, one arrived the other did not. Now this parcel is 1800mmx500mmx300mm the size of a large person !! Despite MANY calls no one has had the decency to call back but they did credit us £60 !!!!! Now the parcel was clearly marked with branding and its not the first problem we have had, now does someone have our parcel ? think its time to look for a new Courier that cares. Merry Christmas Interlink

Parcel was due on the Tuesday. Tracking system said delivery attempted. But no one was on yet had been in all day rang them and found out he tried delivering to the wrong location after being on hold for 40mins rearranged for Wednesday wrong location again rang twice and was told they couldn't get hold of the driver. Absolute waste of time and then to top it off the location pictures were of the floor paying for next day delivery for absolutely nothing.

We occupy three business units 39, 40 and 41. Because these are business units they are occupied weekdays 8.30 to 6pm. We have bells for each individual unit set out closely on a brass name plate. The address given to the Courier was number 39 which is manned most of the time occasionally vacant at lunchtime.
Apparently Interlink made an attempt to deliver on Friday 9 December, they did not leave a card in the letterbox which they claim to have done. There were people in this unit during normal opening hours. Interlink made subsequent attempts to delivery on Monday 12th, Wednesday 14th and on Thursday 15th, according to interlinks own log the parcel was refused. This would never happen, we arranged for another delivery on 20 December which again it never materialised. In desperation on 21 December we collected the consignment from Interlinks depot.
This is a deplorable record and makes no operating sense whatsoever particularly as Interlink never left any cards in our letterbox nor troubled to telephone.

As advised by their text message, I rearranged a delivery to the next day and got a solid confirmation by text and email telling me that it would arrive the next day.

Either that system is just for show, or the driver is terribly trained (or both), but the package comes on the original day anyway, is delivered elsewhere (who is now out) and worst of all is done so without even a calling card.

When I place orders online, I pray that the retailer doesn't deliver by Interlink.

So there is no cars in the drive, no TV on in the front room and I'm in the kitchen washing up when all of a sudden a delivery van pulls up in the drive.
What do you expect to happen? If drive away without knocking and inform the system that a delivery was attempted was your answer thenot your spot on.
Interlink also provide an image as to where they left your calling card but I could not even recognise where the picture had been taken, as if the driver took a photo out his window into the sky or something but it's clear it's not my house or drive way. Every bad rating on here is followed up with an apology yet they realise how bad their trust pilot rating is, they even tried to have my review taken down.

How this company still operates is beggar's belief. They need to have more control of their couriers and when a parcel is "so called" delivered and signed for, it shouldn't be a matter of..."oh it might be next door we aren't sure, but if it's not there take it up with the supplier!"

Just terrible. Collection booked for Fri....no-one showed up. Collection rebooked for the Mon....no-one showed up. Called up on Tues
(at a cost of over £2 on the 0844 number) and requested collection later that day. Operator (utterly lackadaisical) said it was all done and collection would happen later on Tues. After I hung up received an email confirming collection would be on Weds!! Called back again (at further expense) to change booking day to Tues, but operator was unable to trace the collection.

If anyone is reading this who wants a good reliable courier service - do yourself a HUGE favour and DO NOT use Interlink Express (years ago they were good but no longer)

I just recieved a txt message to say my parcel could not be delivered as there was no one available yo take the delivery. Even thought i am sitting indoors in my pyjamas drinking a cup of tea. This company lies!

Came late- a bit annoying as I rushed back from work to be there at the beginning of the 1 hour window. Even worse, when they did turn up, I was waving in front of the driver so he could see me and I received a text as I was doing this saying something to the effect that I wasn't in when the parcel was being delivered. Even though I could see the driver walk the wrong direction and that I went outside to make sure he didn't miss me.

If Interlink are claiming to deliver to peoples address can you at least make a half attempt at finding the property before you declare they are out.

Appalling service. If your drivers have no idea where they are delivering, we have this thing called the internet, or they could have just called me which I tried to write in the notes as I know that Interlink are notoriously bad.

The better choice is to use another firm

I Was told that I singed for my item when I was working that day, after a few days of ringing and emailing I was told it was delivered to number 9 and that the driver had been back round to speak to them, the driver said that my neighbour told them that they bought the parcel round to me. I went round to my neighbours and they knew nothing about this and the driver had never been round. So I got back in touch and was advised to get the retailer to make a claim, but when the retailer rang up to make the claim they were told I have the item! And this has happend on several occasion, I'm told 1 thing and the retailer is told different! It has been nearly 4 weeks now and I still do not have my item! I suffer from stress and this is making me ill

Got an email from them saying "Sorry we missed you" when they never even attempted to make the delivery. How do I know this? Because I was in. Furthermore when clicking the link on the email to visit their website, the website tells me they left a calling card. Wrong again. No card.

Interlink - a word of advice. If you're going to run a business based on lies, then make them believeable.

Retailers - PLEASE DO NOT USE THIS COMPANY. ALL THEY ARE DOING FOR YOU IS RUINING YOUR BRAND THROUGH SHODDY SERVICE AND LIES.

Arranged for parcel to be delivered to Martins Stores this was ignored and now told unable to find us. DPD found our address no problem just before we went out.

As yet no one has replied to Facebook, Twitter or e-mails others we have had problems with in the past have at least tried to sort things out.
I have had a reply, claiming they couldn't find us but ignoring the alternative delivery I had changed the delivery to.
They also claim we were phoned, not true no phone call listed while we were out not least as they do not have our phone number!

Its here and I am now told no delivery was tried yesterday, no phone call made there made, "there were delays". Don't tell anyone the truth when lies will do!

I was emailed early morning to tell me the 1 hour time slot my parcel would be delivered which I wasn't expecting it arrived in the slot the driver Mark was very polite
Can't fault the service

7 texts generally contradictory, about the same number of emails and still am without my parcel and have to collect it even though I was actually here when the driver allegedly tried. No calling card although was told there was one. Instead a picture of what I can only describe as the night sky (this is where my calling card is supposedly). Am aware the pressure put on drivers so don't really blame them either, rather you as an organisation putting profit before customers and your own staff, sending nonsensical emails and texts giving customers the illusion of control. Avoid like the plague.

I purchased an item from Safe.co.uk and paid extra for a Saturday delivery, which is today. This morning I got a text to say my parcel will be delivered between 6:00 and 17:00 (not the 1 hour time slot I was told by Safe.co.uk). And I've waited all day for this delivery. However, at exactly 17:00, I got a text to say that my parcel couldn't be delivered as there was no one home to sign for it and that a calling card had been left. This is a BIG LIE as I have been home all day and can't find any calling card.

To chase this up, I've tried to call the number stated within the text but it was an automated number; I couldn't speak to any one.

This is very frustrating as I have put all my plans for today aside to take this delivery.

Is anyone able to help?