Intercompany Solutions Recenzje 

27
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very smooth experience setting up my company coming from Australia. My main contact, Steven was helpful and responsive, advice was sound, accounting filings and all other admin was taken care of. Hi... Zobacz więcej

Oceniono na 1 z 5

Sales is great promising you the world, but as a customer of several years, we are struggling to get in contact with this company. They only have a sales number, but as accounting customer you have... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very satisfied with the cooperation. Very much thinking along with our situation and how to create the right solution for us. For me it is always a dealmaker if the company thinks along and tries to p... Zobacz więcej

Oceniono na 5 z 5

Two years ago we where looking for a company that could help us out with starting a business in the Netherlands. After approaching multiple company's, ICS stood out. They where very helpful and gave... Zobacz więcej

Informacje dotyczące firmy

  1. Konsultant

Informacje przekazane przez różne źródła zewnętrzne

Intercompany Solutions assists entrepreneurs with all steps for their company formation in Netherlands. Accounting services, VAT application, all-in services. https://intercompanysolutions.com/about/


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

27 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(27)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Very smooth experience

Very smooth experience setting up my company coming from Australia. My main contact, Steven was helpful and responsive, advice was sound, accounting filings and all other admin was taken care of. Highly recommended.

26 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Quick and Professional Support

We've been very satisfied with the support from the team. They recently helped us resolve a customer request that we had struggled with several times before. Their professionalism and responsiveness made a real difference. Highly recommended.

28 maja 2025
Oceniono na 5 z 5

Thanks ICS


I am writing to express my continued interest in maintaining our partnership with Intercompany Solutions. After 10 years of invaluable collaboration with ICS, coupled with an additional three years of experience at my second company, I can confidently affirm that Intercompany Solutions remains my first choice for a business partner.

Throughout our professional relationship, I have been consistently impressed by the outstanding performance and commitment to excellence demonstrated by the team at Intercompany Solutions. The level of dedication, expertise, and attention to detail exhibited by their staff is truly commendable and has contributed significantly to the success of our mutual projects.

9 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent guidance in setting up our company!

What an amazing experience with Intercompany Solutions. From day one, they helped us perfectly with setting up our BV (Dutch limited company). The team really thinks along with you and comes up with smart solutions. Communication was super smooth - I always received answers to my questions within 24 hours.

The entire process of company registration, VAT number application, and bank account opening went smoothly. Their guidance in choosing the right company structure was also valuable. They explained everything clearly and guided us through the process step by step.

An additional advantage is their knowledge of international affairs. As a company that does a lot of business internationally, this was very important to us. They know exactly what to watch out for and which documents you need.

A reliable partner that looks beyond just the basics. Definitely recommended for anyone wanting to start a company in the Netherlands!

3 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Disappointing Service

Disappointing Service - Unacceptable Delays

I have been working with this accounting firm for several months now, and unfortunately, my experience has been nothing short of frustrating. Despite multiple requests, my annual financial statement for 2023 has been delayed repeatedly with no clear resolution in sight. This has caused significant setbacks in my business, as I’ve been unable to move forward without having access to the necessary financial information.

What’s even more concerning is that I’ve been switched between different account managers on multiple occasions, with no follow-up or accountability from any of them. I’ve now been stuck for over 5 months with no progress, and I am unable to make any key decisions for my business.

To make matters worse, I’ve encountered multiple errors, including incorrect VAT calculations and missed filing deadlines. These mistakes have only added to the mounting frustration and cost.

Additionally, I paid €2400 for a service that has been on hold for more than 3 months, with no updates or movement from the accounting team. This level of service is absolutely unacceptable.

As a last resort, I’m sharing my experience in this review in the hope that it will finally lead to a resolution and that these issues will be addressed promptly.

13 grudnia 2024
Opinia niezależna
Logo Intercompany Solutions

Odpowiedź od Intercompany Solutions

Dear BV Store Maastricht,

Thank you for raising these issues publicly. We are sorry, and we agree that the lack of quality that you have described with your experience is not acceptable.

Five months without progress on your 2023 annual financial statement, repeated account manager changes without proper handover, VAT calculation errors, missed filing deadlines, and €2,400 paid for services that have been on hold for over three months, these are serious failures across multiple dimensions of our accounting service, and we take responsibility for them.

We have been working through significant operational improvements over the past year, including dedicated account managers, tighter deadline tracking, and stronger internal QA on tax filings. Your experience makes clear that those changes have not reached every client relationship yet, and we are continuing to invest in them through 2025. That does not help you, however, and is not an excuse.

What we can commit to now is direct, immediate action on your specific situation. We would be more than willing to ensure the status of the €2,400 paid service is resolved.

Please reach him at alex@intercompanysolutions.com, or share a convenient time today or tomorrow and we will arrange a call.

We would also like to discuss appropriate remediation for the delays and errors you have experienced.

Best regards,

Ivo van Dijke
CEO, Intercompany Solutions

Oceniono na 1 z 5

Do not trust this company - appalling service

ICS promise the world and deliver an appalling service. To begin with, the account manager/sales representative at ICS - Clement - was quick, responsive and helpful. The minute I paid money - which I was hurried into so he could "balance his books for the month" - he evaporated and I was handed over to numerous different people, all answering on the same email address. I paid for company incorporation and a year of accounting services. I was promised that the incorporation process would take no more than 3-8 weeks. It took 6months. In the process of communicating with the notary to incorporate my company, crucial details were missed which have now cost me dearly and caused huge inconveniences in the running and financing of my business. ICS takes zero responsibility for this and have done nothing to try to render it, in spite of my frequent and varied attempts to get their attention. In fact, in one phone call, the person I was speaking to was downright rude to me. In terms of monthly bookkeeping and accounting: ICS positions itself as a perfect solution for international businesses/ English-speaking business owners in the Netherlands. After several complaints and I don't know how many emails, I am still sent documents in Dutch with no explanation or effort to translate made by the bookkeeper. When I call, I can hardly make out what they are saying because their grasp of English is so poor. I have asked to speak to their manager and always get told he - Ron Hofman - is not available. I leave messages asking to be called back and never am. I still haven't heard a single word from Ron Hofman. There have been crucial miscalculations made on my balance sheet due to the bookkeeper's insufficient knowledge of intra-EU VAT regulations - I have brought this up with the bookkeeper and nothing has been done about it. Lastly, ICS has submitted work/summaries late and fines have been incurred by my business for this reason. Needless to say ICS bares no responsibility for this and does nothing about it. I WOULD NEVER recommend ICS to anyone. Trying to work with them has been one of the most frustrating and awful experiences of my professional life. They are not to be trusted.

15 listopada 2024
Opinia niezależna
Logo Intercompany Solutions

Odpowiedź od Intercompany Solutions

Dear Nina,

Thank you for the detailed feedback. We are sorry the experience fell short of what you expected, particularly around timelines and ongoing communication.

Incorporations involve multiple parties, notary, KvK, banks, document verification in the client's country of origin, and document exchange throughout, and timelines can extend when any step is delayed. That said, managing those moving parts proactively is part of what we are paid to do, and we should have communicated more clearly with you throughout the process.

Since 2024 we've added dedicated incorporation coordinators specifically to keep clients informed at every stage, even when external factors slow the process.

Our General Manager Alex Stokvis would like to understand specifically what happened in your case and discuss how we can address the issues that remain. Please reach him at alex@intercompanysolutions.com.

Best regards,

Ivo van Dijke
CEO, Intercompany Solutions

Oceniono na 5 z 5

Great experience

ICS and Francois in particular have been a great help with setting up my IT company. Would highly recommend.

24 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Thinking along with us

Very satisfied with the cooperation. Very much thinking along with our situation and how to create the right solution for us. For me it is always a dealmaker if the company thinks along and tries to put themselves in our position, so that we not only buy a service but also really have a partner for later on that follows up in line with our company situation.

8 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Solid business establishment company with years of expertise

I have worked closely with this company for years now, being a Dutch business owner myself. Some points of interest that stand out for me personally, are (in no particular order):

* This company is very all-round and also internationally oriented, meaning that they have the expertise to help a lot of different clients from many different backgrounds.
* Intercompany Solutions is also a great name, since that is what they do: help international companies achieve success by bringing out the best of the owner's capabilities.
* The team is highly reliable and very customer friendly, in my experience. I was actually almost shocked by some of the reviews here, since I always receive a reply within 24 hours of my query.
* These people know what they are doing, they absolutely have the expertise to help your company with various financial, legal and tax related issues.

There are more points of interest, but in general, I highly recommend this company to any foreign business owner or investor who is looking to expand to the Netherlands. I will definitely do business with the team of Intercompany Solutions again.

22 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

denkt met je mee

Kort geleden heb ik dit bedrijf benaderd voor advies/consulting.
Er is aandachtig geluisterd en meegedacht met oplossingen voor mijn bedrijf.
Het ingewonnen advies is toegepast en het resultaat is nu al te merken.
Hartelijk dank.

20 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Intercompany Solutions helped us set up…

Intercompany Solutions helped us set up the whole company structure. Very easy and straightforward process. We also requested legal and fiscal consultancy on certain topics and got the help we needed in a timely and exhaustive manner.

4 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Zeer gewaardeerd bedrijf

Zeer gewaardeerd bedrijf, wij hadden specifieke vragen voor een nieuw opstartend bedrijf met 2 vrienden.
Onze wensen zijn in tot detail goed ingevuld met hele heldere uitleg. Een dikke aanrader.

11 września 2022
Opinia niezależna
Oceniono na 1 z 5

Avoid and find a different partner

Sales is great promising you the world, but as a customer of several years, we are struggling to get in contact with this company. They only have a sales number, but as accounting customer you have to use an email address as sole communications means. They have missed timelines multiple times, to a level were customers get fined for the delays by the tax authorities.

I do not recommend to work with this company at all. There are many other incorporation and accounting firms on the marktet.

10 maja 2023
Opinia niezależna
Logo Intercompany Solutions

Odpowiedź od Intercompany Solutions

Dear Mr. Zenger,

Thank you for taking the time to share this feedback.

The difficulty reaching us through a dedicated channel as an ongoing accounting client, and missed filing deadlines that resulted in fines from the Belastingdienst, are matters we find unacceptable. We apologise that your experience as a multi-year client fell short of what you should expect from us.

Reliable communication channels and consistently met filing deadlines are core to what an accounting partner is paid to deliver. When we miss either, particularly in a way that causes financial harm to a client, that is not acceptable.

Since 2024 we have restructured our accounting service in two ways specifically aimed at issues like the ones you describe: dedicated account managers for ongoing accounting clients with direct contact details (phone and email, not a shared inbox), and a tightened internal deadline-tracking process for all Belastingdienst filings to prevent the kind of late submissions that lead to fines.

Our policy is that any mistake caused by ICS should not affect the client. Unfortunately, occassional mistakes can happen. But we aim to resolve them.

Our General Manager Alex Stokvis would like to speak with you directly to understand the specific filings affected and discuss how we can address the fines incurred. Please reach him at alex@intercompanysolutions.com, or share a convenient time and we will arrange a call.

Best regards,
Ivo van Dijke
CEO, Intercompany Solutions

Oceniono na 5 z 5

Solid advice

Friendly help and solid advice. I have had issues with the company I chose before thus I'm glad that with ICS everything went swimmingly. I recommend.

7 marca 2022
Opinia niezależna

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