I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Zobacz więcej
Reakcja na opinię
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Zobacz więcej
Reakcja na opinię
Innovus as a company clearly demonstrate that, 'pleasure in the job puts perfection in the work'. Thanks for being so helpful and for brilliant service.
Informacje dotyczące firmy
Napisane przez firmę
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Dane kontaktowe
11 Queensway, BH25 5NR, New Milton, Zjednoczone Królestwo
- www.innovus.co.uk
4,6
Doskonała
426 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 55% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good communication and prompt delivery.
3 czerwca 2026
Luke and Mat are brilliant
Luke and Mat are brilliant, full supportive and very informative when it comes to works being delivered. You have an excellent advert for the business in the team you have!
10 czerwca 2026
Opinia niezależna
They listened when I escalated the issue
They listened and dropped the late payment charges. This was human and very much not the "computer says no" response I was expecting.
4 czerwca 2026
Erhan was kind and knowledgeable…
Erhan was kind and knowledgeable regarding the importance of fire safety. Walked me through each stage and taught me along the way.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
We're pleased to hear you had a positive experience. We appreciate you taking the time to leave a review.
I sent an email via your website over…
I sent an email via your website over the weekend and by 11.15 Monday Louise provided a reply which resolved my question.
Very efficient, thank you Louise.
8 czerwca 2026
Odpowiedź od Innovus
We're pleased to hear that your query was resolved quickly and efficiently. We appreciate you taking the time to share your experience.
Erhan went way beyond his job…
Erhan went way beyond his job description and helped out with the emergency fire door on the 6th floor. Carried out my door (fire) inspection in a courteous manner and was very polite.
8 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
We're pleased to hear you had a positive experience with Erhan. We appreciate you taking the time to leave a review and share your feedback.
Very helpful...
Lily was great on the phone - very helpful and knowledgeable when it came to answering several complex questions.
4 czerwca 2026
Odpowiedź od Innovus
Thank you for sharing your feedback. It's great to hear that Lily was able to assist you, and we appreciate you taking the time to leave a review.
Good, quick Service
Lily Tingle was very good in understanding my position and quickly resolved it. I would definitely give her a 5 star rating
3 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
We're delighted to hear that Lily was able to help and resolve the matter promptly. Thank you for your kind words and for taking the time to leave a review.
Lily gave quick response times and…
Lily gave quick response times and provided the required information
4 czerwca 2026
Odpowiedź od Innovus
We appreciate your feedback and are pleased to hear you received a prompt response. Thank you for taking the time to leave a review.
Supplier Categories
I have been dealing with Mat Price on supplier categories. Mat has acted promptly and professionally to our queries and updated our supplier categories accordingly. Thank you for your help and assistance with this matter.
4 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
Thank you for your feedback. It's great to hear that Mat was able to help and get everything sorted for you. We appreciate you taking the time to leave a review.
Really helpful service
Really helpful service, very good communication from Thaissa Reis; kept me updated and informed at each step of the process - many thanks
3 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
It's great to hear that Thaissa provided such a positive experience. Thank you for your kind words and for taking the time to share your feedback.
Odpowiedź od Innovus
Thank you for your review. We're pleased to hear you were happy with the service you received.
Katherine Barber
Katherine Barber was an absolute godsend to ensuring we were able to secure retrospective consent for work carried out on our property.
Katherine responded promptly to all requests and was also helpful, polite and informative. We cannot thank her enough for all her assistance in our enquiries
Thank you Katherine
2 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
Thank you for taking the time to leave a review. We're delighted to hear that Katherine was able to support you throughout the process and make things easier for you. We appreciate your kind feedback.
Just met Erhan who was very polite
Just met Erhan who was very polite, friendly and helpful in explaining what he was doing during his inspection today.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Innovus
Thank you for your review. It's lovely to hear that Erhan made such a positive impression during his visit. We appreciate you taking the time to share your feedback.
Sophie was very pleasant and helpful.
28 maja 2026
Odpowiedź od Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with Sophie.
Odpowiedź od Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with Samantha.
Lily was very helpful & friendly
Lily, the person who answered my call.
ALWAYS good to speak directly to a human being.
Was very friendly, helpful and informative,
This part is not a reflexion on Lily.
Though I'm confused as to the sudden need to do accounts after all these years and why I was told (2024) it wasn't important for me to have an ID code, when it very much is and why the other director of many years has 'never' been told to have one???
15 maja 2026
Odpowiedź od Innovus
Thank you for your feedback. We're glad to hear Lily was friendly, helpful, and informative when you called. We also appreciate you sharing your wider concerns, and we will make sure these are passed on to the relevant team for review.
Lily was very supportive and the…
Lily was very supportive and the information she provided was clear and appropriate for the actions required.
19 maja 2026
Odpowiedź od Innovus
Thank you for your feedback. We're pleased to hear that Lily was supportive and provided clear information to help with what needed to be done.
It was very easy to get intouch with…
It was very easy to get intouch with them fast response dealt with changing my contact details easily very professional.
8 maja 2026
Odpowiedź od Innovus
Thank you for your feedback. We're pleased to hear everything was handled quickly and that updating your details was straightforward.
We've been working alongside this…
We've been working alongside this company for many years now and had the pleasure of working with Luke Allen who has been incredibly helpful along the way, he's always on hand for help or advice and can't faulty him or the company for the work they do.
14 maja 2026
Opinia niezależna
Odpowiedź od Innovus
Thank you for your feedback. It's great to hear about your long standing relationship and that Luke has been so helpful and supportive throughout. We really appreciate you taking the time to share your experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.