INDIGO SUN RETAIL Recenzje 

146
Wynik TrustScore: 2.5 na 5

2,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team members at indigo sun Falkirk are very helpful, bright and cheerful. The reception area and tan stands are spotlessly clean. The special offers of discounts or increased minutes are good valu... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The 2 girls in watford were too busy talking about their holiday they were going on and made many mistakes. one lady booked 15 mins got 12 and argued with the young lady - one lady commented they had... Zobacz więcej

Oceniono na 1 z 5

I use the Stanningley Leeds store. I went in today to have my usual 6 minutes. I turned down the accelerator as always. This time I was given the hard sell being told I’ll only get two minutes out of... Zobacz więcej

Oceniono na 1 z 5

I have also been told my 32min nearly a full course has expired??? I explained been seriously ill for over a year and on medication and couldnt use and last thing on my mind was letting them know whi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Solarium

Napisane przez firmę

Indigo Sun is the award winning name in tanning. Voted the UK's best tanning centre by the European Tanning Awards.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

146 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 13% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(146)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 21

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Rude staff at indigo Sun Wollaton

Is it compulsory to be rude to be employed at Indigo sun Wollaton? The girls are so unfriendly and unhelpful. It makes me never want to go again! Come on indigo sun, teach your staff to be pleasant to customers. After all they would have no job if the customers went elsewhere.

7 września 2025
Opinia niezależna
Oceniono na 1 z 5

Disgusting behaviour

Disgusting behaviour , The staff confused me with 5 different people on the system and said that i have no minutes after purchasing a course of 60 minutes a few days before , i explained and showed proof that i had purchased a block on a bank statement and it’s impossible for me to have used the 60 minutes she continued to waft her hands in my face and started getting aggressive and loud which is completely out if order and unprofessional i will never ever visit this place again will be making a complaint both girls also refused to give their first name .
Sheffield archer lane

23 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Emily and Chantelle

Emily and Chantelle, ( York) wow so knowledgeable advice given second too none . Personality wise AMAZING . If you are in need of some leccy beach and banter with hours topped up and lotion bought these two magicians are the ones too meet . Really enjoyed the experience and will definitely tell others of my experience. Thank you both .

18 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

SUTTON IN ASHFIELD - AVOID

Attended the Sutton in Ashfield branch a few times and in all occasions the two girls in the desk were horrible.

Upon one of my first visits I asked them for a tan accelerator that would make me look tanned faster but not with bronzer in she advised me on a brand and I paid for it. After leaving the shop all I can describe was it looked like I applied fake tan it looked horrible. To my shock it was a bronzer and I looked like i had a dodgy spray tan.

The second visit I asked about the previous visit and why it was a bronzer they looked at me like I was an alien and said “ oh yea it’s a bronzer. “. I explained I don’t want that but they just laughed it off.

The last time I visited the shop staff were out front sunbathing and eating chips. Bear in mind it’s only the the girls working no one manning the shop so any one could have down any thing. Really rude and stuck up to my friend. Yea keep my remaining minuets I’m going back to my old shop were they are friendly and not bratty bitchy girls.

DO NOT WAIST YOUR MONEY

9 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

This was the first that’s I’ve wanted…

This was the first that’s I’ve wanted to go for a sunbed due to a lot of anxiety which I’ve finally build the confidence to go, however when my mate and myself went in there at 22:15 bare in mind they close at 22:30, we went in and the two girls stared at us blank in the face did not say anything and then finally asked us how long we wanted, I told them the minutes and the blonde girl threw the cleaning equipment onto the floor in a hissy fit, very unprofessional and made both of us uncomfortable for our first time going to a sunbed show, hopefully this negative review will knock some sense into that uptight brat

3 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Indigo SUN!

Awesome customer service from 2 main lady’s that have worked there quite a while, always there to help when you need it, I cannot fault the customer service or the beds, absolutely amazing! I used to be a tanning consultant my self and I can honestly say these are the best beds I have used. I normally do 20 mins on a bed and I can barely handle 15 on these beds which is great! And I also looove a hot bed. Fully fully recommend.

12 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

Holiday more important than Work!!!

The 2 girls in watford were too busy talking about their holiday they were going on and made many mistakes.
one lady booked 15 mins got 12 and argued with the young lady - one lady commented they had put her on an old bed not the new she normally uses and girls were rude. whilst there one girl made 4 mistakes - ignored customers standing there Not the service you normally get in there

11 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Don't waste your money

When I signed up they took my email/ phone number and you sign a declaration. On the disclaimer you forget a year later what you signed. I lost around 40 pounds due to the fact my minutes expired. They don't notify you that you minutes are going to expire.by email/ text. In future I will be going to their competitor in town, based on the fact there is no time limit on your minutes and they dont charge any difference between stand up or lay down. I do hope the owners take note of this. They could easily set up a system in place as a courtesy to remind people, or indeed have a no time limit policy. Not exactly customer service.

3 czerwca 2025
Opinia niezależna
Oceniono na 5 z 5

The girls ,their advice,how I was…

The girls ,their advice,how I was treated,nothing rushed,waiting, Proberly thought I was a dizzy blonde, but unfortunately I'm all grey now cant label me ,Been 15plus years since I used these, so these girls were great full of energy life enjoyed the music in the cube also great experience for me ,

30 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Avoid and don’t buy any advance minute…

Avoid and don’t buy any advance minute packages. We bought 60 minutes but will move abroad, we asked for a refund which was refused despite their being no terms and conditions on their website. We asked if we could split the 60 minutes between myself and partner, was told no. Tried to go to use some minutes but the car park was full and queues of 10+ cars. Avoid and go elsewhere

1 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Dear Sir/Madam

Dear Sir/Madam
I want raise a complaint about two issues at Unit 3, Berryfields Square Local Centre, Aylesbury HP18 1AS.

one of your sunbed (no 1) doesn’t work properly ( shoulder lam left side doesn’t work, I’ve got pictures as a proof)at the address Unit 3, Berryfields Square Local Centre, Aylesbury HP18 1AS

The other main issue one of member of the staff doesn’t know the basic about sunbed with what I had an issue with. She is confident that it is a mirror but not shoulder lamp one side ( left is mirror but left it is lamp) the accent has happened on 27/04/2025 around 6pm.
I’m your valuable customer for many years and have never had such problems and bad attitude before
I do ask you take an action and comeback to me with what has been done regarding this issue
Kind regards
Anna Warner

27 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

U have been going here for 2 to 3 yrs…

U have been going here for 2 to 3 yrs spent alot of money being disabled i use sunbeds for my back.
I spent time in hospital to come out and find all my minutes 60pd worth have been taken away. With no notification of this.
To have an email back refusing to refund or reinstate minutes.
Awful customer service the girls in the watford branch didn't know how to contact you. Had to find out for myself.(not thier fault) but managers should make sure they know!
60pd is alot for a disabled person to loose.
Trying to put complaint in. But to no avail.
So upsetting

13 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Have used indigo sun for a while now…

Have used indigo sun for a while now and it is a very professional company with excellent equipment, staff and service. Just one issue I have had is that if you don’t use your credit within a certain time (I had not been for a while due to personal reasons) they just take it away but don’t tell you at any point that this is the case. I will always use their company as they are very good but they really should tell you before buying time on the beds that it has a timescale!

6 kwietnia 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi Christian,

Thank you for taking the time to leave us a review!

We are sorry to hear you have lost your minutes. Our one year expiry is displayed on all of our marketing material and our joining form.

Thank you for your continued support!

Kind Regards,
Indigo Sun

Oceniono na 5 z 5

10/10

Lovely clean environment. The beds are always sparkling ready for use. The team at Ladywell are an absolute credit to Indigo Sun. They are welcoming, so helpful, nothing is too much trouble and they are all so happy too. Their customer service skills should be applauded. They are always busy keeping the salon in tip top condition too. I have visited other branches but they are not a patch on the Ladywell shop. Well done Ladywell. Would definitely recommend 😊

4 kwietnia 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi Julie,

Thank you for taking the time to leave us a review! We are so pleased to hear you are satisfied with our service.

Thank you for your continued support.

Kind Regards,
Indigo Sun

Oceniono na 5 z 5

Exceptional Service at Indigo Sun Westcroft

I always look forward to my visits to Indigo Sun Westcroft in Milton Keynes, thanks to the wonderful staff. Pam is consistently lovely, friendly, and smiley, creating a welcoming atmosphere that makes every visit enjoyable. Her warm demeanor and genuine care for customers truly stand out.

Keely was also fantastic during my recent visit. She provided excellent service with a friendly attitude, ensuring that I felt comfortable and well taken care of. The combination of Pam's and Keely's exceptional customer service makes Indigo Sun Westcroft a top choice for anyone seeking a pleasant and relaxing experience.

Highly recommend this place for its outstanding staff and inviting environment!

12 marca 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi Samantha,

Thank you for taking the time to leave us a review! We are so pleased to hear you are satisfied with our service.

Thank you for your continued support.

Kind Regards,
Indigo Sun

Oceniono na 5 z 5

Indigo sun beds always give me the…

Indigo sun beds always give me the darkest and loveliest tan! Wouldn’t go anywhere else ! :)

11 marca 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi Amy,

Thank you for taking the time to leave us a review! We are so pleased to hear you are satisfied with our service.

Thank you for your continued support.

Kind Regards,
Indigo Sun

Oceniono na 5 z 5

Great Tanning Experience at Indigo Sun!

I’ve been using Indigo Sun for a while now, and I’m always impressed with the quality of their tanning beds and the cleanliness of the salon. The staff are friendly, professional, and always happy to offer advice on the best lotions and tanning times. The booking process is straightforward, and the salon has a relaxing atmosphere.

The beds are well-maintained, and I’ve noticed great results from my sessions. Hygiene is clearly a priority, which is really reassuring. Prices are reasonable for the service provided.

Overall, a fantastic place for a safe and even tan. Highly recommend!

11 marca 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi Rosie,

Thank you for taking the time to leave us a review! We are so pleased to hear you are satisfied with our service.

Thank you for your continued support.

Kind Regards,
Indigo Sun

Oceniono na 5 z 5

Linwood salon 10/10

I regularly visit the linwood salon, really clean shop! And great staff, last week I had the pleasure of Lucy and Alice helping me with what cream I should use. Both very knowledgeable girls. Wouldn’t go anywhere else!

7 lutego 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi Paula,

Thank you for taking the time to leave us a review! We are so pleased to hear you are satisfied with our service.

Thank you for your continued support.

Kind Regards,
Indigo Sun

Oceniono na 5 z 5

Great Salon, Great Beds!

I’ve been using Indigo Sun for over 8 years now and wouldn’t go anywhere else. Top of the range beds and always clean. Staff are always friendly and helpful too.

10 marca 2025
Opinia niezależna
Logo INDIGO SUN RETAIL

Odpowiedź od INDIGO SUN RETAIL

Hi there,

Thank you for taking the time to leave us a review! We are so pleased to hear you are satisfied with our service.

Kind Regards,
Indigo Sun

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej