iMovR Recenzje 332

Customer Support was really great, I thought my desk was going to be broken forever, the controller wouldn't lower and my desk raised to full height on its own. I was helped immediately and was guided through the process to get my desk operational again.

Best customer support and help I've ever received.

Going recommend iMovr at every opportunity.

Cristal in customer service corrected my order when the incorrect product was shipped to me by accident. She communicated various updates on how to get everything correct throughout the process and I'm grateful for help in getting everything sorted out.
As for the 42" corner desk conversion, I love the product. It's well made, very functionable, and I have enjoyed using it these past couple weeks.

Very happy with our new kitchen mat! Would be great to have more color options, but that seems to only be available with lower quality mats from other vendors.

Great desk and superb customer service

No issues, wrapped and protected everything well.

I have had a fantastic experience with iMovR and their products. They have quickly helped me solve the issues that have come up with the cabling on my sit-stand desk (I kept pulling on the cables when I crossed my legs under the desk while sitting and needed replacement cables) and they also replaced the worn out controller under warranty on a 6-plus year old desk.

The desk quit working. After some e-mails, they sent a replacement desk paddle which fixed the issue. Good customer service.

The zip lift desktop is great. Very sturdy, easy to set up and use. However, shipping took longer than they suggested and when it arrived I found that part of the order (monitor arm) was not shipped with the desktop. They were part of the same order. Ordered this almost a month ago and still not complete. Hope it arrives soon because I want to love this new set up.

Quick competent delivery. Loving the product.

Order process was good but then the two parts of my desk were shipped separately: I received the base but had to email the company to find out what happened to the top. They responded that it hadn't been shipped and have me a new tracking number for the top package. It appears that it had not been shipped and might not have been without me following up because UPS did not receive the package until I asked them to check on it. Not a huge deal but a bit annoying to have to follow up in order to get my whole order shipped.

UPDATE (Oct 10, 2024): iMovr reached out about my ordering experience and clarified a few things. I still think they should make it clearer on the site that the desktop and base do NOT ship simultaneously and there should not be any confusion about tracking numbers (which they did not provide for my desktop until I asked). Desk is great, works as advertised, feels solid and well made, happy with the purchase.

I’m receiving a product survey before I even have my product???? Desk tracking has been completely inaccurate for three weeks… I received a survey about how I like my desk, and I haven’t received it yet. I’m receiving pieces of my desk in peacemeal, (the CPU holder showed up yesterday?????) I am very upset at the transparency and shipping delays

It’s been 12 days and I still haven’t received my keyboard tray. Hopeful it’ll be great when I do receive but for as expensive as this was I’d expect much better service.

I was happy with my experience with ordering, etc. The mat was a gift for my son who lives across the country and he got the mat recently. He seems to like it, but he hasn’t had it long so I don’t have a lot of feedback. My one complaint was that it took longer to get shipped and delivered than I anticipated. Faster shipping would be good.

I called this morning, 8/26/24, PayPal because we received the bill for the mat I ordered but I did not receive the mat yet. PayPal said they would check things out. Thankfully I just received on my front porch my new mat this afternoon. Thank you! I so wanted this mat and I finally got it! Patricia Mason

Great product. The instructions were good. Customer support helped me with all the questions I had before purchasing to make sure I was getting what I needed.

Love it! Even better that I thought tbh

IMovR I checked the the shipment status and you shipped the order the day it was supposed to be delivered. Not really good for our project timeline!

Juliette was friendly and helpful, and made sure I got all the parts I needed to get my desk working again at no cost. They are genuine about the warranty!

The desk is perfect, just what I wanted. It glides up and down quite well, and goes lower than normal standing desks, and also way higher should you be 8 feet tall. Don't rush, and be sure you know what you want. I had ordered samples of the laminate options, and the driftwood was perfect for me. I have a u shaped desk and I love it, super strong, holds all my computers and monitors with space to spare. Be ware, the desk is incredibly heavy, and you will definitely need two strong people to move the big box wherever you need it. Also, it really helps to have two people putting it together, only for the flip of the big desk. I managed by myself, but wow, it was difficult, and I am quite strong. I have my desk currently on sliders to protect the floor for just in case (hard plastic sliders with fuzzy coverings you can get from a hardware store)

Cristal was a great help...she made the purchase and follow-up a breeze! The desk is great....as was the customer service!