IMO Car Wash - Wrexham Recenzje 31

Wynik TrustScore: 4 na 5

3,8

Kingsmill Road, LL13 8NH Wrexham, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic car wash - pre paid on the app where I got a couple of pounds off. Very easy to get the car washed, staff were polite, there was no queue and I’m really pleased with the clean and shine on m... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I prepaid £19 for a ceramic car wash and after waiting 40 minutes in the queue,when it was finally my turn was told I would have to settle for a hand wash as there was something wrong with the car was... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff always really friendly and work fast but no attention to detail is missed. I always use the Ultra HD was as this suits my car better than the new XTR. Even if there's a que the staff work quickl... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Myjnia samochodowa

Napisane przez firmę

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Dane kontaktowe

  • Kingsmill Road, LL13 8NH, Wrexham, Zjednoczone Królestwo

3,8

Dobra

Wynik TrustScore: 4 na 5

31 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Wrexham has 2 horizontal brush cycles…

Wrexham has 2 horizontal brush cycles which seems to work better than other facilities with one brush

2 maja 2026
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Odpowiedź od IMO Car Wash - Wrexham

Kingfisher,

We're happy to hear that the two horizontal brush cycles at the Wrexham location improved your experience. Thank you for sharing your positive feedback with us!

IMO Car Wash

Oceniono na 5 z 5

Good Service

1 maja 2026
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Odpowiedź od IMO Car Wash - Wrexham

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Oceniono na 5 z 5

Cleaning a grease stain prior to the…

Cleaning a grease stain prior to the wash

24 kwietnia 2026
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Odpowiedź od IMO Car Wash - Wrexham

Neil Durban,

We appreciate you sharing your experience with us! Thanks for your feedback regarding pretreating grease stains before washing.

IMO Car Wash

Oceniono na 1 z 5

Wheels and rear bumper were still dirty…

Wheels and rear bumper were still dirty after the wash was finished. I didn't know what I was meant to do, que up again and pay for another wash asking to make sure they clean the whole car.

11 kwietnia 2026
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Odpowiedź od IMO Car Wash - Wrexham

customer,

We appreciate your feedback and regret that the car wash was not satisfactory, especially regarding the wheels and rear bumper. Please contact us, so we can investigate this further.

IMO Car Wash

Oceniono na 1 z 5

Won't use again, rude and unhelpful staff who take your rewards from your app needlessly

Booked and paid for my car wash on the app using one of two introductory £2 off a HD wash vouchers. Drove up to the attendant and explained i had already booked and paid for a HD wash. He kept trying to get me to pay cash or card even when I showed him my payment email and the money going out of my account. He then proceeded to scan my 2nd £2 off HD clean therefore removing it from my app and so I cant use it - even though I was still trying to explain that I had already paid for my wash on the app. Finally he scanned the right code in my wallet and let me through but ive still lost my other £2 off HD wash voucher. Emailed the company as soon as it happened to explain and complain about the attendant but have received no reply.

9 kwietnia 2026
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Odpowiedź od IMO Car Wash - Wrexham

Many thanks for your review. I can see that one of our Customer Service Team is dealing with this issue. I hope we resolve this with you soon.

Many thanks

IMO

Oceniono na 5 z 5

Fantastic car wash!

Fantastic car wash - pre paid on the app where I got a couple of pounds off. Very easy to get the car washed, staff were polite, there was no queue and I’m really pleased with the clean and shine on my car. Would definitely use regularly.

10 kwietnia 2026
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Odpowiedź od IMO Car Wash - Wrexham

Customer,

We're happy to hear you found our service fantastic and easy to use with the app! It's great to know you were pleased with the results and the polite staff. We appreciate your intention to return regularly.

IMO Car Wash

Oceniono na 5 z 5

Brilliant service

Straight forward service and helpful staff

31 marca 2026
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Odpowiedź od IMO Car Wash - Wrexham

Charlotte Evans,

We appreciate you sharing your experience! We're so glad you found our service straight forward and our staff helpful.

IMO Car Wash

Oceniono na 3 z 5

Nice and easy to scan qr code and pay

Nice and easy to scan qr code and pay. Quick queue too. Paid for ultra at about £13, but some areas still dirty especially front bumper/number plate area. Slightly dissapointed with that, but overall, nice people good service just final result didnt overwhelm me

10 marca 2026
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Odpowiedź od IMO Car Wash - Wrexham

Dylan Jones,

We appreciate you sharing your feedback. We're glad the QR code and speed were convenient. We'll address the cleaning issues you mentioned, especially the front bumper area, to improve our service. Thanks for your time.

IMO Car Wash

Oceniono na 1 z 5

When I booked a triple foam wash but…

When I booked a triple foam wash but they didn’t press any button on indicator so it never displayed which type of wash im using.

10 marca 2026
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Odpowiedź od IMO Car Wash - Wrexham

customer,

We appreciate your feedback and regret that the wash selection wasn't clearly indicated. We'll review our processes to prevent this issue from happening again.

IMO Car Wash

Oceniono na 2 z 5

Not what I expected

Not what I expected
No tyre shine,no gloss,Car is not shining as I expected

2 marca 2026
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Odpowiedź od IMO Car Wash - Wrexham

Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk

Oceniono na 3 z 5

Car was exceptionally clean and shining…

Car was exceptionally clean and shining though wheels weren't cleaned properly as one of the brushes wasnt working and the windows were left with marks once dried and I had to wipe them once I got home

28 lutego 2026
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Odpowiedź od IMO Car Wash - Wrexham

Lisa,

We appreciate your feedback. We regret that the wheel cleaning and window finish were not satisfactory. We will review our processes to improve our service.

IMO Car Wash

Oceniono na 2 z 5

I prepaid £19 for a ceramic car wash…

I prepaid £19 for a ceramic car wash and after waiting 40 minutes in the queue,when it was finally my turn was told I would have to settle for a hand wash as there was something wrong with the car wash.My car was washed by hand or rather with a brush then sparsely sprayed with a supposedly ceramic wax then jet washed then put through the dryer hardly worth the extra money I had paid.

25 lutego 2026
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Odpowiedź od IMO Car Wash - Wrexham

Colin Woods,

We regret that the car wash was unavailable and that the hand wash did not meet your expectations for the price paid. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

I go there evey week

I go there evey week.
Wonderful staff.

26 lutego 2026
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Odpowiedź od IMO Car Wash - Wrexham

Shalaw atta Othman,

We appreciate you taking the time to share your kind words with us. We're so happy to hear you enjoy your weekly visits and our staff!

IMO Car Wash

Oceniono na 5 z 5

Great car wash

Great app, easy to use with good discounts. Staff are always friendly

23 lutego 2026
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Odpowiedź od IMO Car Wash - Wrexham

customer,

We're happy you find the app easy to use and appreciate the discounts. It's great to know our staff's friendliness stands out. Thanks for your feedback!

IMO Car Wash

Oceniono na 5 z 5

All Good!………

14 lutego 2026
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Odpowiedź od IMO Car Wash - Wrexham

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Oceniono na 5 z 5

Great customer service at your Wrexham…

Great customer service at your Wrexham site, great wash, really happy.

22 stycznia 2026
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Odpowiedź od IMO Car Wash - Wrexham

Ronnie A,

We're happy to hear that you had a great experience at our Wrexham site and that you were pleased with the wash. Thank you for your positive feedback!

IMO Car Wash

Oceniono na 1 z 5

My car got damaged during the wash by a…

My car got damaged during the wash by a machine and i got no support. Was told “sorry, bye.” Very bad experience.

25 stycznia 2026
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Odpowiedź od IMO Car Wash - Wrexham

Carlos,

A member of our customer service team will be in touch Via email.

IMO Car Wash

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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