IMO Car Wash - Tonbridge Recenzje 71

Wynik TrustScore: 4 na 5

4,1

Vale Rise, TN9 1TB Tonbridge, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have been washing my vehicle here for over 2 years and the service i recieve from Ben & Fred is exceptional. They are always looking after their loyal customers vehicles EVERYTIME. I intend to conti... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Like that there's rarely long queue & vehicles go through very quickly. Unfortunately, paid for a tripple wax at my last visit & definitely no wax was applied. This being the tricoloured foam right at... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

The app is consistently unreliable- this is not a connectivity/5g issue - it is purely the app. Three times I have had to pay for my car wash without using the app and the relevant discount/loyalty po... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Outstanding customer service from Arben and his team High quality car wash, they work hard .. even when there is a queue you know it won’t take long Consistently high quality and fantastic servic... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Myjnia samochodowa

Napisane przez firmę

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Dane kontaktowe

  • Vale Rise, TN9 1TB, Tonbridge, Zjednoczone Królestwo

4,1

Dobra

Wynik TrustScore: 4 na 5

71 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Quick and very effective car wash

Quick and very effective car wash. Nicely clean and looking good again.

16 maja 2026
Logo IMO Car Wash - Tonbridge

Odpowiedź od IMO Car Wash - Tonbridge

Denise,

We're so glad you found our car wash quick and effective. We appreciate your positive feedback and are happy your car looks great!

IMO Car Wash

Oceniono na 5 z 5

Top quality service

Top quality service. Friendly staff

15 maja 2026
Opinia niezależna
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Odpowiedź od IMO Car Wash - Tonbridge

Fred,

We appreciate your kind words! We are glad you enjoyed our service.

IMO Car Wash

Oceniono na 5 z 5

Exceptional centre for car washes!

I have been washing my vehicle here for over 2 years and the service i recieve from Ben & Fred is exceptional. They are always looking after their loyal customers vehicles EVERYTIME. I intend to continue using this car wash as my preferred centre for the forseeable future. Highly recommended, you wont be disappointed

16 maja 2026
Opinia niezależna
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Odpowiedź od IMO Car Wash - Tonbridge

Mr Ono,

We are so happy to hear about your consistent satisfaction over the past two years. It's wonderful to know that our team consistently provides exceptional service, and we appreciate your loyalty. We look forward to continuing to be your preferred car wash!

IMO Car Wash

Oceniono na 5 z 5

Polite efficient good job

Polite efficient good job

13 maja 2026
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Odpowiedź od IMO Car Wash - Tonbridge

Susan Leech,

We appreciate you sharing! We're so happy to hear that you found our service polite and efficient during your visit with us.

IMO Car Wash

Oceniono na 5 z 5

Excellent service provided by the staff…

Excellent service provided by the staff and management. They made my car brand new. Highly recommend

7 maja 2026
Opinia niezależna
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Odpowiedź od IMO Car Wash - Tonbridge

Farooq Rehman,

We appreciate your recommendation and are so glad to hear that you received excellent service from our team, making your car brand new!

IMO Car Wash

Oceniono na 1 z 5

The app is consistently unreliable-…

The app is consistently unreliable- this is not a connectivity/5g issue - it is purely the app. Three times I have had to pay for my car wash without using the app and the relevant discount/loyalty points that come with the app. Last weekend I was able to use the app on site, paid for a car wash and payment was successfully taken from my bank account. The wash failed to display in my app however so I had to pay again for the car wash using my bank card. This has resulted in me paying twice for the car wash. I have logged a complaint as advised by the operative on site who said this happens a lot. I can't even say the wash is that good for the price, In future I will pay the £2 extra and have my car washed by hand when I do my food shop!

2 maja 2026
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Odpowiedź od IMO Car Wash - Tonbridge

Sarah Gammon,

We appreciate you bringing this to our attention. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 3 z 5

My car is clean

My car is clean. It was an only an eco wash and it’s pretty good value. I’d use again despite the three star rating. Payment system with the QR code is really convenient too.

However, service was abysmal. I’ve not used a car wash like this since I was a child myself so I had no idea (perhaps stupidly) that you’re on a sort of conveyer belt through the stages.

As I approached, the man shouted at me to drive to the right. I was momentarily confused as the right was away from the car wash. In my very swift moment of confusion, he snapped, ‘Your right! And if you don’t know where your right is, it’s towards me.’ This wasn’t delivered with humour or in a style of a joke. It was raised voice annoyance. Then he angrily pointed at a sign to follow for when I was in the wash.

I strongly suspect if I were a male, that’s not the experience I would have received.

2 maja 2026
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Odpowiedź od IMO Car Wash - Tonbridge

Mrs Dickens,

We appreciate your feedback and are glad your car was clean and that you found the payment convenient. We're sorry the service was not satisfactory. We'll address the communication issues to ensure a better experience for everyone. Thank you for bringing this to our attention.

IMO Car Wash

Oceniono na 1 z 5

I paid for an ultimate clean but got a…

I paid for an ultimate clean but got a diamond wash

25 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

JBB,

We regret that the service did not meet your expectations. We'll look into this to ensure it does not happen again. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

The chap there was professional…

The chap there was professional friendly and patient when I was struggling with the QR thing. He deserves a pat on the back. Well done!!

27 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

John Rea,

We're happy to hear that you had such a positive experience. It's great to know the team member was helpful and patient while assisting you. Thank you for your kind words!

IMO Car Wash

Oceniono na 5 z 5

Excellent service

Excellent service, quick wash great results

18 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

Tendai,

We appreciate your positive feedback! We are so happy to hear you received excellent service with great results from our quick wash.

IMO Car Wash

Oceniono na 5 z 5

Friendly and efficient

Friendly and efficient. A good value service that quickly cleans your car to a good standard.

18 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

JeremyC,

We appreciate you sharing your experience! We're glad that you found our service efficient, friendly, and a good value for quickly cleaning your car to a high standard.

IMO Car Wash

Oceniono na 4 z 5

Chose the Elite service

Chose the Elite service. Quick and easy to pay. Friendly staff. Didn’t get full 5 stars as still had some dried in dirt on my bonnet afterwards.

18 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

MRS G,

We appreciate your feedback and are glad the payment process and staff were friendly. We're sorry some dirt remained after the Elite service; we'll review our cleaning process.

IMO Car Wash

Oceniono na 5 z 5

I usually use this car wash for wash…

I usually use this car wash for wash and valet
My car looks like new
Thank you IMO Tonbridge

18 kwietnia 2026
Opinia niezależna
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Odpowiedź od IMO Car Wash - Tonbridge

Harjit Dhiman,

We're so happy to hear your car looks like new after our wash and valet services! Thank you for choosing IMO Tonbridge; we appreciate your great feedback!

IMO Car Wash

Oceniono na 3 z 5

Waiting time generally short & quick process

Like that there's rarely long queue & vehicles go through very quickly. Unfortunately, paid for a tripple wax at my last visit & definitely no wax was applied. This being the tricoloured foam right at the entrance. I didn't complain because I was in a hurry, but it would be nice to receive compensation/credit.

12 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

Dean,

We appreciate your feedback. We're glad you value our speed. We regret the triple wax wasn't applied during your visit. We'll review this to ensure proper application. Thanks for bringing this to our attention.

IMO Car Wash

Oceniono na 5 z 5
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Odpowiedź od IMO Car Wash - Tonbridge

customer,

We're happy to hear that you were pleased with our speed and service. Thank you for your feedback; we appreciate it.

IMO Car Wash

Oceniono na 5 z 5

Was there yesterday happy with the…

Was there yesterday happy with the service staff very polite will be back again

10 kwietnia 2026
Opinia niezależna
Logo IMO Car Wash - Tonbridge

Odpowiedź od IMO Car Wash - Tonbridge

Altin Toma,

We appreciate you sharing your experience with us! We're happy to hear that you were pleased with our team's politeness and service. We look forward to seeing you again!

IMO Car Wash

Oceniono na 2 z 5

Poor and ill mannered staff and sight owner

Poor, ill mannered and consistently unhelpful staff and sight owner. The machine is good and value for money however will stop to go as staff went to lengths to say why do you come here.

6 kwietnia 2026
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Odpowiedź od IMO Car Wash - Tonbridge

customer,

We appreciate your feedback and are sorry to hear about the issues you experienced with our staff's behavior. We'll address this internally to improve our service.

IMO Car Wash

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