IMO Car Wash - Sittingbourne Recenzje 23

Wynik TrustScore: 3.5 na 5

3,6

Sittingbourne Retail Park, ME10 2XD Sittingbourne, GB


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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Staff did not pre wash wheels ect , it was not busy and they were sitting down , showed them the app on my phone and was directed ito the wash, hence wheels not clean at all. NOT IMPRESSED , WHY SHOUL... Zobacz więcej

Oceniono na 2 z 5

I did use these place quite a lot but it doesn't do as well anymore dont know if its old or needs revamping. But past two times I have had my car clean it hasnt got the lower part of my car so i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Staff are very friendly and chatty, always do an amazing job inside and out :)

Reakcja na opinię

Oceniono na 5 z 5

All staff are very friendly. They pay attention to detail whilst pre washing my vehicle. I am part of the wash club so see them all regularly.

Reakcja na opinię


Informacje dotyczące firmy

  1. Myjnia samochodowa

Napisane przez firmę

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Dane kontaktowe

  • Sittingbourne Retail Park, ME10 2XD, Sittingbourne, Zjednoczone Królestwo

3,6

Średnia

Wynik TrustScore: 3.5 na 5

23 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 2 z 5

Staff did not pre wash wheels ect

Staff did not pre wash wheels ect , it was not busy and they were sitting down , showed them the app on my phone and was directed ito the wash, hence wheels not clean at all. NOT IMPRESSED , WHY SHOULD I USE YOUR SERVICES AND NOT A HAND CAR WASH ??

10 maja 2026
Oceniono na 5 z 5

Very efficient

Staff are very friendly and chatty, always do an amazing job inside and out :)

26 kwietnia 2026
Opinia niezależna
Logo IMO Car Wash - Sittingbourne

Odpowiedź od IMO Car Wash - Sittingbourne

Jessica Stone,

We appreciate you taking the time to share your experience! We're so glad to hear that our staff provided friendly and amazing service.

IMO Car Wash

Oceniono na 5 z 5

Customer service wash professional

Customer service wash professional

19 kwietnia 2026
Opinia niezależna
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Odpowiedź od IMO Car Wash - Sittingbourne

Ben,

We're glad you found our service professional. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

Oceniono na 5 z 5

Easy to access and very quick turnaround

Easy to access and very quick turnaround

11 kwietnia 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

Stephen Hopkins,

We're glad our services were easy to access and provided a very quick turnaround for you. Thank you for your positive feedback!

IMO Car Wash

Oceniono na 3 z 5

I paid for the ultra HD wash

I paid for the ultra HD wash, when finished, my side mirrors were still wet and later dried with water spots alover the mirrors, there was still a bird dropping mark on the windscreen, on the boot area there were areas that water jets or cleaning agents did not touch, these areas were still dirty, first time using IMO, my expectations were high, what I got was basic, I see no reason to go back, what is the point of the 10 second jet wash?

11 kwietnia 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

Zoltan Horvath,

We appreciate you sharing your experience. We regret that the Ultra HD wash left water spots and missed areas. We'll review our processes to improve our cleaning. Thank you for the feedback.

IMO Car Wash

Oceniono na 4 z 5

Good service.

Good service. Prices are too high though.

13 marca 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

customer,

We appreciate your feedback on our service. We will review our pricing. Thank you.

IMO Car Wash

Oceniono na 1 z 5

Car not clean, not worth £10

I paid £10.00 using the IMO app as it was a damp day and my car did not need to be sparkly clean, but I had been parked on an unmade road and several vehicles had splashed mud and dirty puddle water all up one side of it.
The staff were friendly and polite but the wash, although leaving the mud - splattered side clean, did not clean the back door area or wheels at all.
I thought £10 should at least be enough to remove road film so not good value at all.

24 lutego 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

Mark Everest,

Thank you for your feedback. We regret to hear that the wash did not meet your expectations, especially concerning the back door area and wheels. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 1 z 5

Just rubbish no pre wash no wheel bath…

Just rubbish no pre wash no wheel bath the foam and coatings seem to be watered down to be run on a shoestring

4 stycznia 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

Karl Os,

We appreciate you taking the time to share your experience. We're sorry to hear that the wash quality did not meet your expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

😊😊😊😊😊

😊😊😊😊😊
Love this car wash

15 lutego 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

Gemma Mackay,

We're so glad you love our car wash! We appreciate your positive feedback and are grateful for your support.

IMO Car Wash

Oceniono na 5 z 5

Quick and easy

4 stycznia 2026
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Odpowiedź od IMO Car Wash - Sittingbourne

Rob,

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Oceniono na 2 z 5

Not great

I did use these place quite a lot but it doesn't do as well anymore dont know if its old or needs revamping.

But past two times I have had my car clean it hasnt got the lower part of my car so its been left dirty and the blowers/dryers dont get the whole car so you end up going home having to dry it yourself or if you leave it you end up with these white drip/run marks.

Think I will go back to the hand car wash places in the future.

27 października 2025
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Odpowiedź od IMO Car Wash - Sittingbourne

John Clarke,

We appreciate your feedback. We're sorry the wash quality has declined, leaving lower areas and drying incomplete. We'll review our processes to ensure a more thorough clean and drying for every vehicle. Thanks for bringing this to our attention.

IMO Car Wash

Oceniono na 5 z 5

All staff are very friendly

All staff are very friendly. They pay attention to detail whilst pre washing my vehicle.
I am part of the wash club so see them all regularly.

20 października 2025
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Odpowiedź od IMO Car Wash - Sittingbourne

STEPHEN POULTER,

We're happy to hear that our team's friendliness and attention to detail during the pre-wash are appreciated. Thank you for being a valued wash club member!

IMO Car Wash

Oceniono na 1 z 5

I went here to get my car cleaned paid…

I went here to get my car cleaned paid £19 for top tier clean at 9.10am asked if its been busy today for them to reply I'm the 2nd in and come out of car wash dirty and scratches over the bonnet and above drivers wheel. Spoke to staff who was now aggressive and they filled a incident form and tried writing I arrived at 11.20am which my bank payment says 9.07am and then said 30 cars have gone through today even though same attendant said I was 2nd in today. So lying to cover their back. I tried ringing them and head office and no reply. They need to make right for what they have done.
14-03-2025 at 9.07am

14 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Sittingbourne Appalling service.

Sittingbourne Appalling service.
I paid for top wash, they went round car with spray hardly torch it. Pulled forward and they never brushed front and only just touched rear. Then sent me through.
Spoke to young person after, made out not understand. Laughed with other staff as drove off.

4 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

I usually always go here for a car wash…

I usually always go here for a car wash but today my car got damaged and they basically laughed at me when I came back to report it. Told me it must have been there before but your car was just dirty so the dust hid it. Which I thought was a poor attitude to have. Luckily I have footage from home that shows my car not damaged before the wash. Also the damage is eye height on both passenger doors so I think I’d know if it was damaged beforehand. The damage is deep as if grinded by something metal which I assume is the roller as it’s the same height on both doors.

15 października 2024
Opinia niezależna
Logo IMO Car Wash - Sittingbourne

Odpowiedź od IMO Car Wash - Sittingbourne

We are sorry to hear that you have not had a positive experience with IMO. Please contact us ASAP at Customer-Services@imo-carwash.co.uk and we can look into this for you. Many thanks The IMO team

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