IMO Car Wash - Peterborough (Tesco) Recenzje 91

Wynik TrustScore: 3.5 na 5

3,5

Serpentine Green Shopping Centre, PE7 8BE Hampton, GB


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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

The process was quick and trouble free, although one of the rotating washing brushes on the right hand side wasn't working. The internet signal there is poor and it sometimes takes a little time to pa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Had no idea this type of service existed? Only ever seen Fully automated drive-thru or "the Boys n Girls" with Jet Washers and Chamois'. What a pleasant surprise, IMO Car Wash combines best... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I don’t usually attend this branch (and discovered the one more local to us is better) but was in the area so stopped in - wish I hadn’t. They were miserable and dismissive. Car and windows were NOT... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Love this car wash. You can pay via QR code or in person. They jet-wash your car before it goes through the automated wash to ensure all the bird poo etc comes off. Sometimes there is a line but it mo... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Myjnia samochodowa

Napisane przez firmę

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Dane kontaktowe

  • Serpentine Green Shopping Centre, PE7 8BE, Hampton, Zjednoczone Królestwo

3,5

Średnia

Wynik TrustScore: 3.5 na 5

91 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 2 z 5

Not worth £14.25…

I don’t usually attend this branch (and discovered the one more local to us is better) but was in the area so stopped in - wish I hadn’t. They were miserable and dismissive. Car and windows were NOT cleaned, and that was after ‘HD ultra wash and wax’. The young lad cleaning the windscreen looked like he didn’t want to be there and missed the driver’s side completely (most important bit surely???) The gent who cleaned the wheels and grill/bumpers did a better job, but still miserable as sin. So, having spent nearly £15, and been polite to them all, you would think it would be sparkling all over! It wasn’t!
It still had mud, birds mess and dead insects on. My local BP drive through car wash cleans better than that! And our local (IMO) hand wash crew are way better - and more polite.
Overall, I was not impressed, so will use my local IMO or another local hand car wash provider instead.

30 maja 2026
Logo IMO Car Wash - Peterborough (Tesco)

Odpowiedź od IMO Car Wash - Peterborough (Tesco)

K George,

Thank you for sharing your feedback. We are truly sorry to hear that your recent visit was so disappointing. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 4 z 5

It’s decent

A bit pricey but friendly staff and it gets the job done.

30 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Pamela,

We appreciate your feedback and are glad our staff was friendly and got the job done.

IMO Car Wash

Oceniono na 2 z 5

Really didn’t make a great job of…

Really didn’t make a great job of cleaning the car, and for 20.00 I expected a better job

27 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

G Stephens,

We're sorry the wash didn't meet your expectations. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 1 z 5

Paid £21 for what was supposed to be…

Paid £21 for what was supposed to be best wash. On arriving home, some distance from car wash, looks like the whole back of car has been missed. Wong be back.

29 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

customer,

We appreciate your feedback and are sorry the wash was unsatisfactory, especially the missed area. Please contact us directly at Customer-Services@imo-carwash.co.uk.

IMO Car Wash

Oceniono na 4 z 5

The process was quick and trouble free

The process was quick and trouble free, although one of the rotating washing brushes on the right hand side wasn't working. The internet signal there is poor and it sometimes takes a little time to pay when using the app.

27 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Stephen Hall,

Thank you for your feedback. We're concerned to hear about the brush and payment issues. We are looking into the internet signal and equipment to improve your experience.

IMO Car Wash

Oceniono na 1 z 5

I tried IMO Car Wash expecting the car…

I tried IMO Car Wash expecting the car to come out properly clean, but the result was disappointing. The wash removed loose dust and some light surface dirt, yet the car still looked noticeably dirty afterward, especially around the lower doors, rear bumper, and wheel areas.

The biggest issue is that the wash seems designed more for speed than for an actual deep clean. It works fine if the car only has a thin layer of dust, but it struggles with road grime, traffic film, and stubborn dirt that builds up during normal driving. After the wash, there was still a dull grey film on the paint, making the car look only slightly better than before.

Another problem is inconsistency. Sometimes the brushes and chemicals seem effective, but other times the finish looks rushed, with patches of dirt left behind. The drying stage also doesn’t help much because remaining grime becomes more visible once the water dries.

For a quick and cheap rinse, IMO is acceptable. But if you want your car to actually look properly clean, especially after motorway driving or bad weather, a hand wash or detailing service gives much better results. Overall, it feels more like a “dust removal service” than a true car wash.

26 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

cyriac antony,

Thank you for sharing your detailed feedback regarding your recent car wash experience. We are sorry to hear that the results did not meet your expectations, especially concerning the removal of road grime and the consistency of our wash. We are taking your comments about the lower doors, rear bumper, and wheel areas seriously, as well as the dull film on the paint. We are committed to improving our service and appreciate you bringing these issues to our attention.

IMO Car Wash

Oceniono na 2 z 5

Windows weren’t cleaned before hand…

Windows weren’t cleaned before hand just a quick brush over which had fully dried before going in. Windows still had bugs on them. Half the roller cleaners weren’t working

26 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

customer,

We're sorry to hear about the issues you experienced with your wash, especially with the windows and equipment. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

Good washing my car looks new again

Good washing please they removed the moving drier that gave anxiety thinking the drier will not raise up in time

23 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

customer,

We're glad you appreciate our washing process and the recent change. Your comfort is important to us.

IMO Car Wash

Oceniono na 5 z 5

The people who run the car wash are very friendly …

The people who run the car wash are very friendly and always helpful. Using the app is a helpful way to pay.

23 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

lorna,

We appreciate your 5-star review! We're so glad our team was friendly and helpful, and that you found the app convenient.

IMO Car Wash

Oceniono na 4 z 5

good car wash

Good car wash always happy with the serice and very convenient.

21 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Clifford Carney,

We're glad you're happy with our service and convenience. Thank you for your feedback!

IMO Car Wash

Oceniono na 5 z 5

Did what I wanted to do.

Did what I wanted to do.

10 maja 2026
Logo IMO Car Wash - Peterborough (Tesco)

Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Hey,
Thank you so much for your 5-star review.
We’re thrilled to hear that you’re so satisfied with our customer service. Our team always does its best to make your visit as pleasant as possible.
We look forward to seeing you again soon!
Best regards,
Your IMO Car Wash Team 🚗✨

Oceniono na 3 z 5

Car wash was ok

Car wash was ok.
Just don’t get when the attendant has put the soap on the front window and then points at you to move forward but you can’t see.

9 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Max Rogers,

We appreciate your feedback. We'll address the visibility issue caused by soap application. We regret any inconvenience this may have caused during your car wash.

IMO Car Wash

Oceniono na 5 z 5

great experience

6 maja 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

Oceniono na 5 z 5

Automated car wash with a bit extra!

Love this car wash. You can pay via QR code or in person. They jet-wash your car before it goes through the automated wash to ensure all the bird poo etc comes off. Sometimes there is a line but it moves fairly quickly. I found leaving my car in neutral a bit strange at first, but once you are used to it, it is a very simple process. Price is similar to a regular automated car wash, so I think it provides good value.

20 lutego 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

Jenny Stopher,

We're happy to hear that you enjoyed your experience! It's great to know you appreciate the convenience of our payment options and pre-wash process. We're glad the line moves quickly and that you find our service a good value. Thank you for your positive feedback regarding the neutral car wash process.

IMO Car Wash

Oceniono na 1 z 5

The side brushes fail to operate…

The side brushes fail to operate correctly, therefore my car was not cleaned. The operative I pointed this out to, said I could take my car through again, but as the brushes were not working, and apparently had not been working for three days, there seemed little point. Asked for a refund which was declined. Very very disappointed

30 kwietnia 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

customer Paul A,

We appreciate you bringing this to our attention. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

Friendly and helpful

Friendly and helpful , easy to use .

28 kwietnia 2026
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Odpowiedź od IMO Car Wash - Peterborough (Tesco)

All weather dog walker. ,

We appreciate you sharing your feedback! We're so happy to hear that you found our staff helpful and friendly and that you had an easy experience with us.

IMO Car Wash

Oceniono na 4 z 5

Fast

Fast, efficient and car cleaned properly, however, it was not fully dried.

26 kwietnia 2026
Logo IMO Car Wash - Peterborough (Tesco)

Odpowiedź od IMO Car Wash - Peterborough (Tesco)

MD,

We appreciate your feedback and are glad you were happy with our efficient service and cleaning. We'll address the drying issue to improve.

IMO Car Wash

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