Quick and easy process, did a pretty decent job, like that they prewash before going through the car wash, but the smell was horrific, like rotten eggs, almost had us throwing up in the car. Don’t kno... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęHawes Street, IP2 8RL Ipswich, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hard to really tell what wash ur getting as so many getting pre wash & half my car got missed before going in. Feel like there's probably no difference between cheapest & dearest wash!
Reakcja na opinię
My first experience with IMO Car Wash was incredibly positive. Having looked for a place to share my review with I was surprised to see so much hate and poor experiences across the country. It s... Zobacz więcej
First time I have to use a car wash on my own since my husband died. There was a lovely guy who did the pre-wash before going into the car wash. I explained that I wasn’t sure of the procedure, he... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Dane kontaktowe
Hawes Street, IP2 8RL, Ipswich, Zjednoczone Królestwo
3,6
Średnia
46 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Awful. Justice awful
Wheels left dirty, windows smeared and it absolutely stunk like wet dog. Highly recommended going elsewhere
23 maja 2026
Odpowiedź od IMO Car Wash - Ipswich
Anthony Edwards,
We are truly sorry your experience was unsatisfactory. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Good service
20 maja 2026
Hard to really tell what wash ur…
Hard to really tell what wash ur getting as so many getting pre wash & half my car got missed before going in. Feel like there's probably no difference between cheapest & dearest wash!
1 maja 2026
Odpowiedź od IMO Car Wash - Ipswich
Andrew Bell,
We appreciate your feedback. We're sorry to hear about the pre-wash and the difficulty understanding the wash options. We'll review our processes to improve clarity and coverage.
IMO Car Wash
Very quick and great finish
1 maja 2026
Odpowiedź od IMO Car Wash - Ipswich
Tim,
We appreciate you sharing your experience with us; we are so glad you were happy with our quick and great service. Thank you.
IMO Car Wash
Great wash as always and asked to take…
Great wash as always and asked to take particular area on doors as we’re both filthy, top wash 100% 👌👍
30 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
David Lee-Taylor,
We're happy to hear that you had a great wash! We appreciate you highlighting our attention to detail regarding the doors. Thanks for your positive feedback!
IMO Car Wash
Odpowiedź od IMO Car Wash - Ipswich
CATHIE COLEMAN,
We appreciate you taking the time to share your experience. We are so glad to hear that our service was great, quick, and easy for you.
IMO Car Wash
Total wax program not completed
Purchased total wax program but operative did not pre- clean my alloy wheels before the automated system. In the past they have been washed manually
17 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
Peter Whiley,
We appreciate your feedback. We're sorry the alloy wheels weren't pre-cleaned as they have been in the past. We'll review our procedures to ensure consistency.
IMO Car Wash
Swift service
Swift service, paid on the app. In and out in under 15 minutes and the car looks great. Worth every penny!
11 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
Laura Parker,
We're happy to hear that you had such a swift and satisfying experience with our app and service! Thank you for your fantastic feedback; it means a lot to us.
IMO Car Wash
As we were in the Q I decided to use…
As we were in the Q I decided to use the QR code and pay to save time. I found it very convenient. I always get a good car wash to good quality. I have ultimate wash.
10 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
Mark Pringle,
We're happy to hear that you found the QR code payment option convenient and time-saving! We appreciate your feedback and are glad you consistently receive a good, quality car wash with the ultimate wash.
IMO Car Wash
First time I have to use a car wash
First time I have to use a car wash on my own since my husband died.
There was a lovely guy who did the pre-wash before going into the car wash. I explained that I wasn’t sure of the procedure, he was so kind and helpful.
I would definitely use this facility again.
10 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
Carter,
We appreciate you sharing your experience. We're happy to hear that our staff was helpful during your first solo car wash visit. We look forward to seeing you again!
IMO Car Wash
First and last time using car wash
Either the chemicals used or the track that pulls the car along has damaged the paint on one of my alloy wheels.
The wheels also weren't clean but the rest of the car was ok.
Now have the expense of repairing the alloy.
6 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Terrible cleaning I'll go elsewhere…
Terrible cleaning I'll go elsewhere from now on , still dirt on sides of car and glass .
8 kwietnia 2026
Opinia niezależna
Odpowiedź od IMO Car Wash - Ipswich
Many Thanks for your review. Please contact us via our website so that we can investigate further.
My first visit
My first visit, found the process quick and easy to use and the staff was friendlt.
6 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
David Jones,
We're happy that your first visit was quick and easy! It's great to hear that our staff was friendly. We appreciate you taking the time to share your experience.
IMO Car Wash
Always have to reclean my 19 inch…
Always have to reclaim my 19 inch alloys with a rag because the break dust hasn’t fully come off. Also have to park up somewhere afterwards and use shammy leather to dry all the water off and clean the mirrors that are still covered in water
IMO should have a man who does all this outside the Car wash machine once you exit it
4 kwietnia 2026
Odpowiedź od IMO Car Wash - Ipswich
customer,
We appreciate your feedback and are sorry the wash left brake dust on your alloys and water on the mirrors. We'll review our processes to improve the cleaning and drying quality. Thank you for bringing this to our attention.
IMO Car Wash
Quick and easy, good job.
Quick and easy process, did a pretty decent job, like that they prewash before going through the car wash, but the smell was horrific, like rotten eggs, almost had us throwing up in the car. Don’t know if the waters recycled through or the equipment needs cleaning but something needs doing. If it wasn’t for this I’d of probably given 5 stars.
27 marca 2026
Odpowiedź od IMO Car Wash - Ipswich
Ben,
Thank you for your feedback. We're glad the process was quick and efficient and that you appreciated the prewash. We're sorry to hear about the unpleasant smell during your visit. We'll investigate this issue to ensure a better experience for everyone.
IMO Car Wash
My car was still dirty after going…
My car was still dirty after going through the wash, I had to wipe the car down myself as there was soap suds still present on the boot and back bumper. I was very disappointed and will not use the facilities again.
15 marca 2026
Odpowiedź od IMO Car Wash - Ipswich
Mr Simon Mullan,
Thanks for your review. We regret that the wash left your car dirty, with soap suds remaining. We'll investigate this issue. Please contact Customer-Services@imo-carwash.co.uk.
IMO Car Wash
Excellent work, had my cleaned inside and I couldn’t recognise it, very happy.
Very good work, had my car cleaned inside and they did excellent job,nicely polished and very well hoovered, very happy
6 marca 2026
Odpowiedź od IMO Car Wash - Ipswich
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Odpowiedź od IMO Car Wash - Ipswich
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Back door
Back door, bumper and around number plate not at all clean. After clean, there is a residue on windows which I had to clean. No manual pre wash done .
22 lutego 2026
Odpowiedź od IMO Car Wash - Ipswich
customer,
We appreciate you bringing this to our attention. We regret that the wash quality was not satisfactory, and there was residue left on the windows. We will review our processes.
IMO Car Wash
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.