Staff great as ever but somehow feels like the machine itself isn’t washing as well as it used to? The car wash feels like it’s moving slower and isn’t doing as thorough a job anymore, so hopefully th... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęRye Road, TN35 5DA Hastings, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The guy could be a bit happier, the wash is good unfortunately the wheel cleans need some work as the do not look hardly touched for the ceramic top wash.
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Good Value for money, well executed cleaning procedure carried out by careful friendly staff
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Car wash is fine does what you want!! but the guy there was totally rude and ignorant you need to employ people with better manners
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Informacje dotyczące firmy
Napisane przez firmę
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Dane kontaktowe
Rye Road, TN35 5DA, Hastings, Zjednoczone Królestwo
3,5
Średnia
43 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Poor quality wash
Very grumpy operator. Paid for Ultra HD wash online and the results certainly didn’t look like we had received that level of wash. Would be grateful if management could reach out to me as I wish to report concerns regarding the operation of this site.
29 maja 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Machine on a break?
Staff great as ever but somehow feels like the machine itself isn’t washing as well as it used to? The car wash feels like it’s moving slower and isn’t doing as thorough a job anymore, so hopefully this gets fixed soon
22 maja 2026
Odpowiedź od IMO Car Wash - Hastings
James,
We appreciate your feedback regarding your recent wash. We are sorry to hear that the machine's performance did not meet your expectations. We are always working to improve our service.
IMO Car Wash
The guy could be a bit happier
The guy could be a bit happier, the wash is good unfortunately the wheel cleans need some work as the do not look hardly touched for the ceramic top wash.
9 maja 2026
Odpowiedź od IMO Car Wash - Hastings
Matthew White,
We appreciate your feedback. We will address the team member's demeanor and improve our wheel cleaning, especially with the ceramic top wash. Thank you.
IMO Car Wash
Odpowiedź od IMO Car Wash - Hastings
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Car wash is fine does what you want!
Car wash is fine does what you want!! but the guy there was totally rude and ignorant you need to employ people with better manners
2 maja 2026
Odpowiedź od IMO Car Wash - Hastings
customer,
We're happy you liked the car wash. We regret that you experienced impolite behavior from our employee. We'll address this to ensure better customer interactions in the future. Thanks for your feedback.
IMO Car Wash
Not a complete wash.
Not a complete wasThere was no mention when going into the car wash that the first horizontal brush was not working. Therefore not getting the complete program I paid for.
30 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Mr Patrick GLYNN,
We appreciate your feedback. We regret that the wash program was incomplete due to the brush malfunction and that this wasn't communicated. We'll review this.
IMO Car Wash
Good Value for money
Good Value for money, well executed cleaning procedure carried out by careful friendly staff
24 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
John Kelman,
We appreciate your feedback and are so glad you found our service valuable. It's great to hear that you were happy with our team's careful work!
IMO Car Wash
Nice staff.
Nice staff, very friendly. Decent price and my car is always spotless after.
20 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Colin,
We appreciate your positive feedback! We're so glad you find our staff friendly, our prices decent, and that your car is spotless after visiting us.
IMO Car Wash
Odpowiedź od IMO Car Wash - Hastings
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The pre-wash was not done properly
The pre-wash was not done properly; only a water jet was used. Neither tarmac softener nor even soap was applied. I paid for the ceramic XTR, but I'm unsure if I actually received it. They seem to press the same button repeatedly, and the light panel that shows which service has just been performed was, once again, not working.
14 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Ricardo Loureiro,
We appreciate you bringing these concerns to our attention. We'll investigate the pre-wash process and the equipment operation. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Easy website to navigate
Easy website to navigate. Good offers on great washes.
Staff always do a fine job too!
13 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Colin,
We appreciate you letting us know about your experience! We're so glad you found our website easy to use and that you are happy with our washes and staff.
IMO Car Wash
Poor Signage - a con
We were unable to enter the car wash . We had bike racks on the roof - we had paid using the QR code before we got to the signs. The attendant said we couldn’t go through & said he couldn’t give a £18:50 refund.
We have never been through one of these before so not sure how we would know.
12 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Stressedmum,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Overcharged
Was over charged , scanned the code so my wash should have been £7.60 was charged on my credit card £7.60 plus there was another charge for £1.00
So feel conned
James Blackman
11 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks
IMO
Very poor. Parent company and franchisee are not on the same page when it comes to max size of vehicles permitted!
Checked dimensions of my standard VW T6. Checked the local Imo car wash as to whether it fits or not. Double checked online. Downloaded the app. Purchased a HD wash. Drove up there to be greated by the attendant telling us that it does not fit. I told him we had paid already amd asked for a refund. No. It is with the main company. Told him that their website said van fits. I was then told to take it through, but any damage is my responsibility and it is only this time, not to come back! I questioned why the main company says one thing and they said another! Did not inspire confidence in using it. It did fit, but will not be using IMO again!
6 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Many Thanks for your review. Please Contact Us via our Website so that we can investigate further.
Many thanks
The guy there who cleans the cars first…
The guy there who cleans the cars first is top notch , and a real nice guy
6 kwietnia 2026
Odpowiedź od IMO Car Wash - Hastings
Nigel,
We appreciate you sharing your experience! We're so glad to hear that you were happy with the service provided by our team member.
IMO Car Wash
Excellent service and wash.
30 marca 2026
Odpowiedź od IMO Car Wash - Hastings
Lynn Gough,
We appreciate you sharing that you had an excellent experience with our service and wash! Thank you for your positive feedback.
IMO Car Wash
Odpowiedź od IMO Car Wash - Hastings
David,
We're glad you appreciated the prompt service and clean car! Thank you for your feedback; we appreciate it.
IMO Car Wash
It is not the best car wash !
28 marca 2026
Odpowiedź od IMO Car Wash - Hastings
Sebastian Barbacaru,
We appreciate your feedback and will use it to improve our services.
IMO Car Wash
Attendant was extremely miserable
Attendant was extremely miserable and didn’t speak one word of English to me during the entire transaction
10 marca 2026
Odpowiedź od IMO Car Wash - Hastings
customer,
We appreciate you taking the time to share your experience. We're sorry to hear about the difficulties you faced due to the language barrier and the attendant's demeanor. We'll address this.
IMO Car Wash
Excellent car wash!
Excellent car wash!
Although I was in a queue of 4 cars I didn’t have to wait long. Very proficient and thorough.
7 marca 2026
Odpowiedź od IMO Car Wash - Hastings
Kirsten,
We're glad you enjoyed your experience! We appreciate you taking the time to share that our car wash was excellent, proficient, and thorough, even with a queue.
IMO Car Wash
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