IMO Car Wash - Doncaster Recenzje 16

Wynik TrustScore: 3 na 5

3,0

Bentley Road, DN5 9SD Doncaster, GB


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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I have used IMO for years yet the service at the Bentley site has gradually got worse. The operator was too busy laughing and joking on the phone to his friend to take any notice over wha... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

The person operating the car wash didn't hand wash it at all gave it maybe three swipes at best with a pressure washer and sent me into the car wash machine. The blowing dryers didn't come down or g... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Everything went alright except the under the chassis washer is not what I expected at Doncaster location which is the reason I choose to apply for a subscription with you. For now I’ll keep the subsc... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Always use IMO at bentley, great guys, very welcoming and my car comes out gleaming. No nonsense clean

Reakcja na opinię


Informacje dotyczące firmy

  1. Myjnia samochodowa

Napisane przez firmę

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


Dane kontaktowe

  • Bentley Road, DN5 9SD, Doncaster, Zjednoczone Królestwo

3,0

Średnia

Wynik TrustScore: 3 na 5

16 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

I have used IMO for years yet the…

I have used IMO for years yet the service at the Bentley site has gradually got worse.

The operator was too busy laughing and joking on the phone to his friend to take any notice over what he was doing.

£14.00 for a wash that was that bad I had to take my vehicle to a local hand car wash to have it done properly!

No traffic film remover applied at the pre wash.

No brush work completed at pre wash.

More flies on the front bumper than before the wash 😅.

All in all I will be deleting the app and getting my vehicles washed somewhere where the staff care about their customers

22 maja 2026
Opinia niezależna
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Barry Greenwood,

We appreciate you sharing your recent experience. We are truly sorry to hear about the issues you encountered at our Bentley site, including the lack of pre-wash services and the unsatisfactory cleaning result. This is certainly not the standard we aim for. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

Always use IMO at bentley

Always use IMO at bentley, great guys, very welcoming and my car comes out gleaming. No nonsense clean

17 kwietnia 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Anita,

We appreciate your kind words! It's great to know our team makes you feel welcome and your car looks fantastic. Thanks for your continued support.

IMO Car Wash

Oceniono na 2 z 5

He didn't wash my wheel trims or front…

He didn't wash my wheel trims or front or back screen with a brush like they normally do. Nor dis he spray the trims they filthy like they hadn't been washed. ....update an apology has been made but no offer of a free wash to rectify this

3 kwietnia 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Lynne Bebb,

We appreciate your feedback and regret that the pre-wash was not properly done, with the wheel trims and screens left unwashed. We will review our procedures to improve.

IMO Car Wash

Oceniono na 1 z 5

I used total wax service yesterday and…

I used total wax service yesterday and It has damaged my car paint and wash was also below satisfactory level. Never recommend it

28 marca 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

A member of our customer service team will be in touch soon via Email.

IMO Car Wash

Oceniono na 3 z 5

Pulled up but no one was about

Pulled up but no one was about, had to walk to the cabin to knock on the door to get someone's attention. About ten minutes later they came out sprayed half the car and set me off through the washer.

The clean in the end came out okay but definitely nothing to write home about. Will likely just stick with automatic carwashes going forward. At least there's no waiting for an attendant.

15 marca 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

customer,

We appreciate you taking the time to share your experience. We're sorry the service wasn't as prompt as it should have been and that the cleaning quality didn't meet your expectations. We'll review our procedures to improve attentiveness and cleaning effectiveness.

IMO Car Wash

Oceniono na 1 z 5

When i arrived it was shut for…

When i arrived it was shut for maintenance. Went into town and 2 hours later still closed. If it's a breakdown fair enough. But maintenance should be done outside opening hours not during

25 lutego 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Ashley Coe,

We regret that you found our establishment closed for maintenance during opening hours. We appreciate your feedback and will review our maintenance schedule to minimize disruptions.

IMO Car Wash

Oceniono na 2 z 5

Doncaster imo

The guy who ran the Doncaster imo wash, wasn’t very useful and also the wash was mid at best. Paid for the £18 one and came out with dirt all around my car still.

18 lutego 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

customer,

We appreciate your feedback and regret that the wash and service were not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 5 z 5

Excellent service

Always excellent service at Bentley. The guys are friendly and helpful

13 lutego 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Claire Duke,

We appreciate your kind words! It's great to hear that you consistently receive excellent and friendly service from our team. We value your feedback!

IMO Car Wash

Oceniono na 1 z 5

Shocking company

Shocking company. Refuse to help. Contacted customer service and ignored. I’d had a free wash from the reward card. Man working scanned it. It disappeared and he said it didn’t work so you have to pay. Sent photo evidence over where could clearly see it had worked and completely ignored. Staff are rude. Use their language as a barrier when you ask them questions about what they have done

9 lutego 2026
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Odpowiedź od IMO Car Wash - Doncaster

Becky,

We appreciate you bringing this to our attention. We're sorry to hear about the issues you experienced with the reward card and the customer service. Please contact us directly at Customer-Services@imo-carwash.co.uk so we can look into this further.

IMO Car Wash

Oceniono na 4 z 5

Under chassis washer poor quality in Doncaster.

Everything went alright except the under the chassis washer is not what I expected at Doncaster location which is the reason I choose to apply for a subscription with you. For now I’ll keep the subscription but if I’ll find a better alternative I will cancel it if this doesn’t get improved. Thank you!

1 lutego 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Robert,

We appreciate your feedback and are sorry the under chassis wash at Doncaster didn't meet your expectations. We value your subscription and will look into this to see how we can improve. Thank you for bringing this to our attention.

IMO Car Wash

Oceniono na 4 z 5

Car still dirty but fantastic customer services

The person operating the car wash didn't hand wash it at all gave it maybe three swipes at best with a pressure washer and sent me into the car wash machine. The blowing dryers didn't come down or get anywhere near the car so it left it wet and there were no mops at the other end to mop it off. The upshot was i had to clean it when I got home before I went to the funeral.
UPDATE.
The head office customer services have been exemplary and given me an alternative car wash token to use at the Worksop site. which I know to be a good one and I will continue to use. However I would warn everybody against using the one in Doncaster

13 stycznia 2026
Opinia niezależna
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Paul Muxlow,

We appreciate you bringing this to our attention. We're sorry the wash quality was not up to standards and that the dryers malfunctioned, leaving your car wet. Thank you for your feedback,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

Oceniono na 1 z 5

I paid £10 for the wash programme and…

I paid £10 for the wash programme and it didn't even clean the car. I had to go home and clean all the bits it had missed.

4 stycznia 2026
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Susan Fearnley,

We appreciate your feedback and we are sorry the wash program did not meet expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash

Oceniono na 3 z 5

Good effort but non speaking English employee didnt help.

Liked the fact I was the only one there wanting my car washed. Disliked the rude foreign bloke who didnt know how to read a QR code.

30 grudnia 2025
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

Ian Woodhouse ,

We appreciate you taking the time to share your experience. We'll address the issue with the QR code reader and strive to ensure a better experience in the future.

IMO Car Wash

Oceniono na 5 z 5

Quick and easy to use.

Quick and easy to use.

21 grudnia 2025
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

ALEX,

We're glad you found it quick and easy to use. Thank you for your positive feedback; we appreciate it a lot.

IMO Car Wash

Oceniono na 5 z 5

Great service

Great service! Person explained to us nicely how to log in and give the QR code, without rushing us, even cars were behind us.

6 grudnia 2025
Logo IMO Car Wash - Doncaster

Odpowiedź od IMO Car Wash - Doncaster

customer cs,

We're happy to hear that our team member provided great service by thoroughly explaining the login process and QR code usage without rushing you. Thank you for your positive feedback!

IMO Car Wash

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