The actual car wash service is excellent but the app is slow and takes time to respond and load pre-purchased car washes. The actual wash service is great , better value for repeat washes. Staff h... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizację1 Wellington Avenue, GU11 1SD Aldershot, GB
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I use the IOM car wash regularly, as I am a dog walker and the van gets very muddy, I've got to know the staff who work there and they are very accommodating However the only reason I didn't gi... Zobacz więcej
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Not all the brushes were spinning, in particular the one that should have cleaned the drivers mirror. Several dirty spots too - which you'd hope the pre-prep team would know to target. Like the prover... Zobacz więcej
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Aldershot Imo is the best car wash around. The staff are fantastic and set high standards. I always get a subscription which works out cheaper. Worth an occasional Ceramic clean too!
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
Dane kontaktowe
1 Wellington Avenue, GU11 1SD, Aldershot, Zjednoczone Królestwo
3,9
Dobra
49 recenzji
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Terrible experience
Terrible experience this time have been using my local imo for years I always use my own brake dust cleaner before going through the car wash as their own chemicals dont shift the dirt but on this occasion one the staff came over and stopped me said I was not allowed to do what I was doing so that is last time I will be using them I will now use Morrisons just up the road
I did complain to imo but not very good customer care could not even be bothered to reply to me they just don't care take your money and run advise imo to get some decent chemicals that work wouldn't have to use my own expensive cleaner
24 maja 2026
Opinia niezależna
Odpowiedź od IMO Car Wash - Aldershot
MARTIN PETERS,
Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered, especially regarding the pre-wash and the lack of a response to your complaint. Please can you get in touch with us directly on the following email so we can look into this further?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Excellent service as always :)
21 maja 2026
Odpowiedź od IMO Car Wash - Aldershot
B.Muller,
We appreciate your feedback! We are glad you are consistently happy with our service.
IMO Car Wash
Everything is planned
Everything is planned, the staff is polite, and I have been satisfied with this place.
1 maja 2026
Odpowiedź od IMO Car Wash - Aldershot
Reza Farokhy,
We're so glad to hear you've been satisfied with us and our polite staff. We appreciate your positive feedback!
IMO Car Wash
Odpowiedź od IMO Car Wash - Aldershot
Aiz,
We appreciate your feedback! We're glad our team provided excellent valet service.
IMO Car Wash
Very polite staff
Very polite staff, affordable prices and excellent job with the mini valet
16 maja 2026
Opinia niezależna
Odpowiedź od IMO Car Wash - Aldershot
John Smtih,
We appreciate your positive feedback! We are glad our staff was polite and you enjoyed our affordable prices and excellent mini valet.
IMO Car Wash
Odpowiedź od IMO Car Wash - Aldershot
Al,
We appreciate your feedback! We're glad you found our service and price very good.
IMO Car Wash
Very nice staff and very good service.
13 maja 2026
Opinia niezależna
Odpowiedź od IMO Car Wash - Aldershot
Florin Chindris,
Thank you for your 5-star review! We are delighted to know you enjoyed our service.
IMO Car Wash
Short queue
A very short queue when I arrived. I'd pre-booked so it was a quick entry. Car was washed well for a car wash, plenty good enough for the money. I had the Triple Foam.
11 maja 2026
Odpowiedź od IMO Car Wash - Aldershot
Jerry Ludlow,
We're happy to hear that you experienced a short queue and quick entry with your pre-booking. We appreciate your feedback on the Triple Foam wash quality; we're glad it met your expectations for the price.
IMO Car Wash
Easy to use
Easy to use, queue moved quickly. Like the rework to remove grime. And prepay makes it fuss free.
4 maja 2026
Odpowiedź od IMO Car Wash - Aldershot
Ian Pearson Coaching,
We appreciate you sharing your experience! We're so glad to hear that you found our services easy to use, the queue moved quickly, and that prepay made it fuss free.
IMO Car Wash
car left dirty
the customer service was great the attendants where ready ad fast in finding out what i wanted and putting it in to action unfortunately after the wash had concluded i checked my can to find one side of the car was still covered in dirt along with rear window only being half washed after this it is very unlikely i would use this service again
30 kwietnia 2026
Odpowiedź od IMO Car Wash - Aldershot
Bradley dodd,
We appreciate your feedback. We regret to hear that the wash left dirt on your car, despite the great service. Please contact us directly with details of your visit at Customer-Services@imo-carwash.co.uk, so we can investigate this further.
IMO Car Wash
Odpowiedź od IMO Car Wash - Aldershot
Anne-Marie Bennett,
We appreciate your positive feedback! We're so glad you found our system well-managed and our staff polite, leaving your car looking great.
IMO Car Wash
Paid £15 for bird poo to still be on my car!
Paid £15. Went into car wash with bird poo on car and come out of car wash with still bird poo on car. The man even jet washed it and still missed it. Wasn’t of money and won’t be going back.
24 kwietnia 2026
Odpowiedź od IMO Car Wash - Aldershot
Zara,
We appreciate your feedback and are sorry the wash did not meet expectations, especially after the jet wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Poor
They didn’t do hard wash and my car was not even clean had the same stains after wash and l was disappointed
22 kwietnia 2026
Odpowiedź od IMO Car Wash - Aldershot
Tadiwa Christian Viano,
We appreciate your feedback and we are sorry that the wash did not meet expectations, leaving stains. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Multiple bird poo still on car after…
Multiple bird poo still on car after car wash and the vehicle was covered in water droplet marks as they dried. Car worse than before I had the car wash. Awful product
20 kwietnia 2026
Odpowiedź od IMO Car Wash - Aldershot
Kris Baldwin,
We appreciate your feedback and regret that the wash left bird droppings and water marks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Aldershot Imo is the best car wash…
Aldershot Imo is the best car wash around. The staff are fantastic and set high standards. I always get a subscription which works out cheaper. Worth an occasional Ceramic clean too!
19 kwietnia 2026
Odpowiedź od IMO Car Wash - Aldershot
J D C,
We appreciate your positive feedback regarding our Aldershot location! We're happy to hear that you find our staff fantastic and that you consider our subscription a great value.
IMO Car Wash
Always use IMO the staff are polite and…
Always use IMO the staff are polite and the cars come out clean
29 marca 2026
Odpowiedź od IMO Car Wash - Aldershot
Harassed boyfriend/father,
We appreciate you taking the time to share your experience! We're so glad to hear you were happy with our polite staff and clean cars!
IMO Car Wash
Odpowiedź od IMO Car Wash - Aldershot
Chandra Rana,
We regret that the car was not clean and that it was expensive. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Not all the brushes were spinning
Not all the brushes were spinning, in particular the one that should have cleaned the drivers mirror. Several dirty spots too - which you'd hope the pre-prep team would know to target. Like the proverbial "Curate's Egg" it was good in places.
21 marca 2026
Odpowiedź od IMO Car Wash - Aldershot
Nomadic Bacon,
Thank you for your feedback. We regret that the wash quality was inconsistent due to malfunctioning brushes and missed spots. We'll review our equipment and pre-wash process to improve our service.
IMO Car Wash
Odpowiedź od IMO Car Wash - Aldershot
Terry Metcalfe,
We appreciate your positive feedback! We're so glad you found our service easy to use and that you enjoyed the quality and speed of the wash.
IMO Car Wash
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