I had a very disappointing experience with a storage auction through this company. I won auction **311H** and paid the full amount of **£3.872**, which according to their own terms creates... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Grant and the team @ iBid are brilliant operators - fast to respond to queries, very approachable too! iBid works really well, great number of bidders and interested parties - clearly market... Zobacz więcej
I've Noticed a lot of bots cause the way the bid is stupid you have 7 day 2 people but lets say 20$ then a person comes bids 400$ that's Ridiculous u always bid on the last day with small amounts the... Zobacz więcej
Reakcja na opinię
Fantastic, I had a couple of minor issues at my end, but the team at Ibid were superb, helpful and guided me through everything. If only all companies were as helpful and polite as them. Highly re... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
iBidOnStorage is the UK`s No. 1 online auction platform dedicated to the self storage industry. We sell abandoned storage lockers throughout the UK. It's just like STORAGE WARS but this is the real thing. So what are you waiting for? Register for FREE today.
Dane kontaktowe
Oak Tree House, Northminster Business Park, Upper Poppleton, YORK, YO26 6QU, North Yorkshire, Zjednoczone Królestwo
- 020 4552 1100
- info@ibidonstorage.co.uk
- www.ibidonstorage.co.uk
3,3
Średnia
21 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a very disappointing experience…
I had a very disappointing experience with a storage auction through this company.
I won auction **311H** and paid the full amount of **£3.872**, which according to their own terms creates a legally binding contract. I then arranged collection, including hiring an additional vehicle, paying a colleague £200 to assist, and taking a full day off work.
When I arrived to collect the unit, I was informed that the sale had been cancelled and that I would be refunded. Shortly after, I discovered that the same unit had been relisted again.
This raises serious concerns about fairness and transparency. There is no clear justification in their terms for cancelling a completed sale after full payment has been made, especially when the unit is then relisted.
As a result, I lost time and money, and the whole process felt unreliable and unprofessional.
I would strongly advise others to be cautious when bidding, as there appears to be a real risk that even after winning and paying, the sale may not be honoured.
27 kwietnia 2026
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Thank you for giving us your feedback.
As per our email response to you, we have acted in accordance with the terms and conditions of our website. These website terms were the same terms you agreed to when you joined our platform.
As per our T&C’s we are not the sellers of the units; we provide the platform on which sellers list their auctions. As such, any decision to withdraw an auction is made solely by the seller and is unfortunately beyond our control. It rarely happens that auctions are cancelled, but it is the seller’s right to cancel an auction up until collection has taken place and it is allowed on our website.
We never sent you the confirmation that the auction had been won by you, and that you should contact the seller to arrange collection. Our T&C’s state that buyers are “strictly prohibited from traveling to the storage facility prior to receipt of the official "Winner Email" and confirmation of collection from the Seller”. "Traveling to the facility before receiving these two forms of confirmation is considered a breach of contract".
iBidOnStorage has acted in accordance with our terms and conditions at all times and has not made any errors in this instance. Your review is unjust.
Friendly staff very efficient in every…
Friendly staff very efficient in every aspect, great to deal with!
3 marca 2026
Opinia niezależna
Nothing to complain about.
Nothing to complain about.
Does what it says on the tin.
So far so good.
13 lutego 2026
Opinia niezależna
Suspicious email receive to get my…
Got 2 units and very pleased with what I have got.
17 grudnia 2025
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Stefan, thank you for your message. As explained on our telephone call with you earlier, the email was sent to you because there is a Cleaning Deposit still outstanding on your unit. We cannot release the unit to you until this deposit has been processed on behalf of the Seller. For security reasons, your account was automatically locked and will be reactivated as soon as the matter is resolved.
We look forward to welcoming you back on the platform shortly.
All the best,
iBidOnStorage Customer Support
Valuable items removed
Hi Guys
I have had a number of wins on this site all been easy the site itself is ok not sure if they are the ones that inspected each unit prior to the sale???
I have is the issues with the actual storage companies On arrival I have found that any thing of value had already been removed from the lockers
All the boxes had all been gone through on questioning this was as told its procedure
So be very aware if you try this out
10 marca 2025
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Steven, thank you for your feedback and your continued patronage of our platform.
We always aim to provide a seamless service, and we’d like to clarify a few points from your review to help address your concerns:
1. "...not sure if they are the ones that inspected each unit prior to the sale???"
Answer: No, iBidOnStorage does not inspect or handle any of the items in the units. We are not the Sellers of the goods and do not have access to the units. The storage facilities themselves are responsible for uploading the auctions and managing the contents.
"All the boxes had all been gone through on questioning this was as told its procedure."
Answer: Transparency is important to us. Many of the storage facilities listed on iBidOnStorage are members of the UK Self Storage Association (SSA UK), which requires them to follow strict guidelines. This includes conducting inventory checks to ensure that no illegal or harmful items are included in the units. The process is in place to serve both the original owners and the auction winners.
We always recommend that buyers bid based on what they can see in the auction photos and descriptions, rather than what they expect to find in the unit.
Once again, thank you for your feedback, and if you have any further questions or concerns, our Customer Support team is here to help.
Kind regards,
The iBidOnStorage Team
Website: www.ibidonstorage.co.uk
Email: info@ibidonstorage.co.uk |
Tel: 020 4552 1100
iBid's Failure to Cooperate & Shielding the Seller
iBidOnStorage is actively shielding a seller involved in selling stolen property and is refusing to cooperate despite legal and police intervention.
🚨 The Legal Case & Supporting Evidence
A legally binding court judgment (Case No: M7QZ5424) was issued on February 12, 2025, confirming that Access Self Storage unlawfully sold my property.
The stolen items were later sold through iBid to a trader called Nassim Bessi / NY Best Deals Ltd (Company No: 15418654).
The matter is under active police investigation (Metropolitan Police Report Ref: 01/7101693/25) and Action Fraud inquiry (Ref: NFRC250207160350).
eBay has also acknowledged the issue and has requested police confirmation before removing the stolen items from sale (eBay Case Ref: 1-490696986465).
❌ iBid's Failure to Cooperate & Shielding the Seller
Despite overwhelming evidence and an official court ruling proving the sale was unlawful, iBid:
🔹 Refuses to provide the seller’s contact details, obstructing legal action.
🔹 Ignores multiple formal requests to assist in resolving the case.
🔹 Makes excuses rather than ensuring their platform is not used for illegal activity.
🚨 Why This is Serious:
iBid facilitated the sale of stolen goods—and now they are covering up for the buyer instead of helping.
Their refusal to cooperate raises serious ethical and legal concerns about their business practices.
If they allow stolen property to be sold through their platform without any accountability, what else are they allowing?
🚨 Potential Customers Beware!
If you buy from or sell through iBid, you should ask yourself:
🔹 Are you really getting a fair and legal deal?
🔹 What happens if you unknowingly buy stolen property?
🔹 Will iBid protect criminals while leaving you to deal with the consequences?
A legitimate auction house should be transparent and responsible, NOT protect individuals selling stolen items. iBid has proven they do not care about ethical business practices.
#ConsumerRights #AuctionScam #iBidExposed #StolenGoods #LegalAction
13 lutego 2025
Opinia niezależna
I've Noticed a lot of bots cause the…
I've Noticed a lot of bots cause the way the bid is stupid you have 7 day 2 people but lets say 20$ then a person comes bids 400$ that's Ridiculous u always bid on the last day with small amounts the people and the bots that do this is Pathetic that's not how you do it Another note.
When you bid yoir not suppose to know what's inside the go Through everything everything amd posted on the site not good
2 grudnia 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
**FAKE REVIEW ALERT**
We have no record of this user on our platform. However, we take all feedback seriously and are happy to address the concerns raised by this reviewer:
First, regarding the concerns about "bots" – iBidOnStorage.co.uk does not use automated bots for bidding. All bids placed on our platform are made by real users. While it’s possible for some auctions to see dramatic increases in bidding amounts, this can happen when there’s high demand for a particular unit, and is part of the competitive nature of our auctions. We recommend placing bids early to avoid last-minute increases, but we understand this may not always be ideal.
As for the currency issue, we’d like to confirm that iBidOnStorage.co.uk operates in GBP (£), not USD. If you're seeing prices in a different currency, it could be due to the settings in your browser or payment method.
Regarding the comment about auction descriptions, we strive to provide detailed and accurate information for all of our listings. Additionally, it is illegal to list auctions in the UK where buyers are not fully aware of the contents of the unit. Furthermore, as members of the UK Self Storage Association, we are committed to complying with their requirements, which explicitly prohibit blind auctions on our platform. If a buyer feels any unit lacks sufficient details, we encourage them to reach out to our team or the Seller before placing a bid. We're always happy to assist.
Again, we appreciate all feedback and will continue to work on improving the user experience.
Best regards,
iBidOnStorage.co.uk Customer Support
at auction are always scrambled boxes
at auction are always scrambled boxes. After an auction, the rooms are literally searched, so that the buyer only picks up garbage.
18 sierpnia 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
This is a fake review. We have no Paul Nowak registered on our website.
However, if you are concerned about anything please take a look at our website www.ibidonstorage.co.uk and you will see all auctions are genuine abandoned goods. We sell for the largest national storage brands in the UK. All sellers show their brand and location. These sellers would not risk their reputation by removing items from units. It would result in a litigation and reputational risk. These seller's are only interested in clearing unpaid units as quickly as possible.
Grant and the team @ iBid are brilliant! Always impressed.
Grant and the team @ iBid are brilliant operators - fast to respond to queries, very approachable too!
iBid works really well, great number of bidders and interested parties - clearly marketed very well, which is great to see!
Always impressed with the setup, and how it benefits both the seller and the buyer in equal measures -
Fast to pay out - fair on terms too, always know where we stand !
Saved us fortunes in disposals and man power to clear units, helped keep items out of landfill & a great opportunity for the bidder to grab a bargain!
12 lipca 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
This is a fake review. We are a British website whereas the reviewer resides in Australia. We have sold over 5,000 auctions, we are members of SSAUK (the UK self storage association) and we have in excess of 25,000 followers on social media.
I am very happy
I am very happy. I will tell thanks for everything 🙏🙏❤️
28 marca 2024
Opinia niezależna
Very responsive customer service
Very responsive customer service, look to find solutions to any issue. Reliable, great communication.
12 lutego 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Thanks very much for your kind words Oli. We do our best to make the website work as efficiently as possible for both buyers and sellers. Kind regards, iBid Management
Great Platform
Easy, efficient platform which allows you to auction and buy stuff. Used it multiple times and never a problem!
8 lutego 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Mo, thanks for your review! We are glad you enjoy the platform and are constantly making upgrades to improve the service too. Take care
Warning
I like the idea but the website is so terrible. I've never used a terrible site like this. It constantly crashes and it's impossible to reach the website owners. They never respond to emails. I think it might be a scam.
Response to the reply from iBidOnStorage. My name is obviously not Erick. The reply you just gave us tells me how serious your business is when you can't figure out that I'd use a fake name. Didn't matter. I got suspended anyway.
1 lutego 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Erick,
Firstly, we do not have a single Erick registered on our website so this is a fake review.
However, it has given us the opportunity to say we are constantly striving to improve our website for the best possible user experience. This positive user experience, has seen our social media following grow to over 25,000 in the UK alone and we now have more than 15,000 registered bidders too. We have also sold more than 5,000 storage auctions to date, for the largest storage operators in the UK! Come give it a try, and you will not be disappointed.
Our email address is info@ibidonstorage.co.uk and we will respond to every query within 2 hours (working hours), so please put us to the test if you have an issue.
Yours Sincerely, iBidOnStorage Management
Highly recommend for abandoned storage units
I have been using Ibid for about 8 months and have won about six different auctions in that time. I would highly recommend this website. The process from viewing the different units up for auction, to bidding and then the process afterwards is all very slick and simple.
The communication with staff after winning an auction has been great with staff very helpful.
I plan on using this site as a means of making extra money in addition to a day job for the foreseeable future.
My only suggestion for them to consider is that from the point where you win an auction you have two days to attend the storage unit and collect the items. The other main competitor for online auctions gives you seven days. If you have a Monday to Friday 8-4 job this makes it difficult to attend if an auction finishes on a Mon/Tue/Wed night. It would be helpful if the two day period was increased to five or seven days. Most people in reality are going to want to go get the contents as soon as they can. But the difficulty is a lot of storage places close at 5pm and if its several hours away from where you live.
5 stycznia 2024
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi AJ, thanks very much for your review. We are very pleased you are enjoying the website and it is a great way to make some extra money! Thanks also for the feedback.
By the way, you actually have 3 days to collect the goods not two. You can also call the storage operator directly and ask for a few more days to collect. They will almost always allow it!
Happy bidding!!
Buyers and Sellers look no further !!
Fantastic, I had a couple of minor issues at my end, but the team at Ibid were superb, helpful and guided me through everything.
If only all companies were as helpful and polite as them.
Highly recommended for sellers and buyers.
16 stycznia 2023
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Steve! Thank you for your review. We really appreciate the positive comments.
I have been using ibid to buy abandoned…
I have been using ibid to buy abandoned storage for a couple of years now and I meant to leave a review well before now.
ibid are probably the best company I deal with,there have been times when things have not gone to plan but they have always pulled out all the stops and sorted it straight away. you'll only find out how good a company is when you need their help.
And ibid are the best. Thankyou for all the help.
14 listopada 2022
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Malcolm, thanks very much for your review. We really appreciate your business. Kind regards, the iBid Team.
Excellent platform
Excellent service - I have used them to bid on numerous auctions and have found some real treasures. Reliable service, would recommend using the platform.
14 września 2022
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Carly, thanks very much for your review. We really appreciate your business.
The greatest experience
The greatest experience, a very dynamic model with the most efficient and friendly staff too! Thank you! I can highly recommend ibidonstorage 👍
15 września 2022
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Nicholas, thanks very much for your review. We really appreciate your business and look forward to hosting many more auctions for you to bid on!
Great service!
9 września 2022
Opinia niezależna
Odpowiedź od ibidonstorage.co.uk
Hi Z! Thanks very much for your review. We really appreciate your business. Take care and let us know if you have any suggestions to improve our service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.