Began to worry when I didn't get a shipping confirmation email after about a week. Customer service was quick to respond after I reached out to them and shortly after I finally got the shipping notifi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ich bin gegenüber ausländischen Onlineshops für Handyzubehör & Co. sehr skeptisch, da ich schon eine schlechte Erfahrung gemacht habe (Geld war weg, Hülle nie angekommen), aber hier wurde ich mehr... Zobacz więcej
My items were accurately tracked and came swiftly! The packaging was very cute, the items had no/minimal damage during shipping, and the actual product (I got 6x coloured contacts) are amazing quality... Zobacz więcej
My order delayed when it got rejected at warehouse but it was taken care of nonetheless and I got my package 3weeks after it shipped, glad I ordered soon enough as it is intended for a birthday! I'm h... Zobacz więcej
Informacje dotyczące firmy
- Sklep stacjonarny
- również w kategorii:
- Kosmetyki
- Sklep z akcesoriami do telefonów komórkowych
- Sklep z dodatkami
- Sklep z podarunkami
- Sklep z wyposażeniem domowym
Napisane przez firmę
IBentoy is an online kawaii boutique selling cute and unique goods. Including but not limited to: Japanese and Korean stationery, kawaii backpacks, plush toys, cute accessories, kawaii mobile phone cases, etc.Let's have enjoy kawaii everthings together! We believed cuteness item is the least expensive luxury and it is one of the few things that bring us joy. It has been a great pleasure serving all of our lovely customers. Some of you might have contact with us before and some of you might not. We think it would be great if you get to know us better. Here is the ibentoy team: This store has always been a home of love, which makes us happy that so many people like what we create and what we recommend. My goal is to continue to provide lovely products in the next few years, and we hope to see more and more product choices. In our colorful world, you will never feel too old to enjoy a positive attitude to everything. Welcome to IBentoy😀, For joy~~~
Dane kontaktowe
Japonia
- www.ibentoy.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I am so happy with my order
I am so happy with my order. I finished setting up my desk and I am just super happy with how it turned out. Everything was as expected. I will be purchasing all my stationary needs from here. -Chicago,IL girl 💗 Angy
I love the products that I bought and I…
I love the products that I bought and I am definitely going to buy from ibentoy again the service is quick and the website is simply enough to go through I love the cute note and packaging and will keep supporting them
amazing quality case definitely worth…
amazing quality case definitely worth the wait, super cute and dont forget to peel off the screen protecter on the mirror i had to use a tweezer but yes amazing
Very nice, would shop here again
The staff was very helpful. The products are the exact same things I saw online. They are adorable and very cute. It just took awhile, 2-3 weeks, but they help you track your package and sees that it arrives at your home. Great service, would shop again here.
Perfect service
This company is amazing and trustworthy. Amazing quality and customer service.
Great company great products!
I bought some hello kitty phone cases on the site and I love them so much and they are so beautiful and I really appreciate that. The creator of the phone case company was so polite and emailed me to make sure that everything was OK and that my package made it here safely.! I 100% will be purchasing more products from the site. Thank you so much.
Still waiting on my order to be shipped …
Still waiting on my order to be shipped 2 weeks after my husband placed my order and already got charged too!!! Dont know if i will ever receive my order or get a response back from their horrible customer support so far we have been receiving the same automated generic response claiming that there is a pandemic in Beijing. I would not recommend ever

Odpowiedź od Ibentoy Kawaii Shop
poor customer service
Company has very poor customer service. I requested a return label and all they indicated was that I have to return it myself because I bought two by mistake. Did not even have the decency to email me a label for the return address.

Odpowiedź od Ibentoy Kawaii Shop
Good experience
I have four iphone cases are really good love it, this shop is optimal the people who work there are very nice! I recommend it!!
Good customer service
The delivery was kind of quick, if it wasn’t because I made an error in my address it could’ve been quicker. The product was in really good condition! And the overall quality is really unexpected and agreably surprising. The only little problematic thing is that at some moment I couldn’t really understand if the price was in Canadian dollar or not, and after, I saw that it wasn’t so the price I saw was in American dollar so it costed a little more to me. But except this, it was pretty much a good experience.
I’ll definitely buy something next time!
Amazing customer service
Amazing customer service! Emailed me to tell me something was out of stock and asked for my input in what i wanted to do. Super cute items for good prices too! Will definitely be ordering again in future :)
cutest stuff ever!
I ordered a lipstick and a mystery box and each came with a little sticky note pad as a free gift! Ibentoy has extremely cute products and I will definitely order from them again and I recommend shopping here!
Amazing store
The products all look exactly like how the photos do and they are super high quality. Amazing customer service. The shipping took a while but I am in Canada so that might be why. Overall amazing shop.
great customer service 10/10
great customer service 10/10. very helpful and efficient. I didnt expect them to be so helpful but i was so happy and satisfied. i
Safisfied!
I bought some iPhone cover from the shop and they arrived after almost a month. They were perfect! Unfortunately one of them arrived with a tiny problem because of the logistic transport, but I wrote immediately an e-mail to the owner of the shop and helped me on sending another cover of the same type (obviously without paying again for that). I’m super happy and satisfied!
Pochacco cover
Hello
I really appreciate that costumer service informed me they cannot sent me the make up , but please sent me the mobile phone case it is a Christmas gift . It was a pochacco case
Thank you
They send an email saying that my…
They send an email saying that my address was temporarily unavailable but they haven’t given me a refund.

Odpowiedź od Ibentoy Kawaii Shop
Order canceled for no reason
I placed an order and was charged, and then I got an email saying my order was canceled. I was not given any explanation as to why this happened. Then I was only refunded a dollar when I paid $2.99 plus shipping.

Odpowiedź od Ibentoy Kawaii Shop
Had trouble at the start but customer…
Had trouble at the start but customer service pulled through
Tax prices are not included and dont pop up at checkout
I thought i would buy a nice pair of contact lenses and a lip stick for a decent price, but at the end i got scammed.
The price said 15€ for the contacts and 5€ for the lipsticks, aka 20€ in total - but the website didnt show me at the checkout that there were 5€ shipping costs (which i would be fine with) but another 5€ for taxes? Are you kidding me? You should include the tax price in your product price like every other company?! AND you should show those extra prices at the checkout and not AFTER!
Havent seen such a scam in a long time :) im happy i didnt buy more than that!

Odpowiedź od Ibentoy Kawaii Shop
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







