hyperfi.co.uk Recenzje 

69
•
Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Great service had a problem settling up but sorted with a quick email. Was a bit confused by the PayPal payment but that got sorted quickly. Brand new system out of the box very happy customer and... Zobacz więcej

Oceniono na 5 z 5

Just bought a Marantz SR8015. As per other reviews, box slightly scuffed but solid with no tears. All inserts, protective bags present, manuals and paperwork in perfect condition. Couple of hairl... Zobacz więcej

Oceniono na 5 z 5

Not a bit of it - and I read all the negative comments with the positive ones. I rang them , asked some straight questions, got some straight answers and received my Marantz 6006 UK edition 2 w... Zobacz więcej

Oceniono na 1 z 5

Exercise extreme caution when buying products from Hyperfi. I bought a Denon CD player which I naturally assumed was new. When it arrived it displayed obvious signs of use. After complaining to Hyperf... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(69)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 6

Napisz recenzję
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Oceniono na 5 z 5

My Marantz MCR612 looks new

I bought the Marantz MCR612 which was described as B grade and £170 cheaper than the cheapest elsewhere. It arrived the following day and it looks like new. It was in the original box and packing, and, although this had been opened, everything looked completely untouched. I have now installed it and it all works perfectly. Great service.

13 września 2023
Opinia niezależna
Oceniono na 5 z 5

Overall 5 star service.

I bought the Denon Ceol RCDN10. Product was sold as used but it looks brand new and at an excellent price. Very prompt response to enquiries, arrived very quickly, really well packaged. Overall a 5 star service.

16 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Denon Soundbar

Ordered a Denon Soundbar. Arrived within 2 days, looked brand new to me & no issues with it whatsoever. Very happy.

18 sierpnia 2023
Opinia niezależna
Oceniono na 5 z 5

Just bought a Denon mini hi-fi From…

Just bought a Denon mini hi-fi From hyperfi have to say the packaging was a bit ropey but was sufficient the hi-fi though was in excellent condition so saved a lot of money so would recommend them and will defiantly use again.

22 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent system, service and value

Bought a Denon Dab41 system. Enquired about it first. Received a prompt answer which turned out to be accurate once I received the system. A couple of minor cosmetic issues with the system but as expected after the phone call. Very happy with the system and the service and would use again and recommend to others. Have had the system over one week and tried all aspects which work perfectly. Excellent value hifi.

7 lutego 2023
Opinia niezależna
Oceniono na 5 z 5

Great product and great price

I was slightly concerned when I read some of the other reviews, but the Polk Magnifi soundbar I purchased from Hyperfi was in as new condition. I don’t think it had ever been out of the box. All the instructions and accessories were present and in sealed plastic bags.
The sound bar was easy to set up, it was delivered quickly and at a great price. As far as I’m concerned there isn’t much not to like and I will use Hyperfi again.

30 stycznia 2023
Opinia niezależna
Oceniono na 5 z 5

Very good prices and well laid out web…

Very good prices and well laid out web site.
Most of the stock is B grade, which may put some people off, my personal experience of this stock from hifi companies has been good.
I bought a Rotel 1572 CD player and am very happy with it, excellent sound staging, and detail, easy to place instruments in a song, very happy with it.
Also very good service from hyperfi product arrived very speedily. Thank you

20 września 2022
Opinia niezależna
Oceniono na 5 z 5

Denon N10 mini hi-fi.

Found Denon N10 mini hi-fi on Which? as Best Buy, retailing around £500 from most companies. On sale at Hyperfi at £329.99 + £22 carriage. Wonderful service and next day delivery. I recommend this company.

12 września 2022
Opinia niezależna
Oceniono na 5 z 5

Serious savings

Purchased a B stock Marantz SR6015. It was despatched within two days and very securely packaged. The unit was in immaculate condition and works perfectly. It came complete with the remote, antennae and room set up microphone and I downloaded the manual online. Perfect. Very happy with the kit and the transaction.

7 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Don't understand all the negative…

Don't understand all the negative comments that I read, because my experience was excellent received my order within 24 hours plus sales Simon was very helpful regarding my purchase, excellent packaging looks like straight from factory no problems whatsoever.
Item: Polk XT35 Center Monitor
Will be using in the near future for my upgrades

1 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Great support and responsiveness

I ordered a B Stock receiver which arrived well packaged, but had an intermittent fault. Hyperfi re[placed the unit without question. Was very impressed with the interaction and the support. Would definitely recommend.

20 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

For any returns they try to steal the original postage cost.

Let's say you paid 500GBP for the item and you paid 30GBP for postage so a total of 530GBP. If you need to return this you must pay the return postage (which is fair unless the item is broken). But HyperFi also keep your original 30GBP postage cost. So your refund will be only 500GBP despite you paying 530GBP.

This is actually illegal in the UK. The DSR (Distance Selling Regulations) successor law the CCR (Consumer Contracts Regulations) section 34-2 clearly states:

"The trader must reimburse any payment for delivery received from the consumer, unless the consumer expressly chose a kind of delivery costing more than the least expensive common and generally acceptable kind of delivery offered by the trader. "

You can google "Consumer Contracts Regulations" and it will be the first hit.

And I chose the only delivery option available. Yet they decided to steal my original postage money. I have contacted Paypal to open a dispute and also contacted trading standards to highlight this behavior. I will not let them get away with that. One way or another, it will be refunded and I will do what I can to prevent this shady company pulling this on other people.

Avoid these guys. HyperFi are a shady company in general, there is no company number on their website and the address on the website when looking at google maps is a completely different shop. They might have cheaper prices on a few things but if something goes wrong it will be more hassle than Amazon etc.

UPDATE 09-03-22
HyperFi offered to refund the postage if I removed this negative review. I declined this offer and initiated legal proceedings against them.

They have as of today refunded the postage costs in full however this is too little too late as I have already paid the court fee to take this issue to court. I will update this review as that proceeds with the eventual outcome. I assume HyperFi are trying to get this review removed because I am getting messages from TrustPilot asking for more information.

UPDATE 17-03-22
Paisley sheriff court has gotten back to me and they have seen that HyperFi has refunded my postage costs. They ordered HyperFi to pay my legal fee of 19GBP as well. So the matter is closed now.

Anyone reading this, if HyperFi do the same to you and keep your original postage cost, you can get your money back via the small claims court (known as simple procedure in Scotland).

23 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

Bought a ROTEL CD 11

Bought a ROTEL CD 11. In original box, un-opened and perfect condition. Delivered promptly. Highly recommend.

12 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Purchased a B stock Denon hifi

Purchased a B stock Denon hifi. Product was in excellent condition (as new). Delivery was within 48 hours. Price was £70 less than competition. Delighted. Would highly recommend Hyperfi.

9 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Just bought a Marantz SR8015.

Just bought a Marantz SR8015.
As per other reviews, box slightly scuffed but solid with no tears.
All inserts, protective bags present, manuals and paperwork in perfect condition.
Couple of hairline scratches on the back of the unit, where the connections are (who cares about that!!), otherwise perfect.
Delivered within 48hrs of ordering.
Totally happy with the purchase and the huge saving!!

4 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Excellent throughout

Initially, I was a bit concerned about the quality of 'B' stock. I shouldn't have worried. The Marantz M-CR412 that I purchased was in excellent condition (as new). The box was a bit tatty, but that's no problem. Cummunication with Hyper Hifi was exemplary All in all, an excellent deal, and I would recommend them.

4 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Denon DP300f

i've used Hyperfi previously without issue and again i ordered a Denon DP300f turntable, i'd previously emailed Simon asking advice about this product and received some 'sound' advice. product arrived as described, i struggled to get it to work originally and quick search on YouTube soon my discs spinning
A1 service highly recommended

20 października 2021
Opinia niezależna
Oceniono na 5 z 5

Can't rate these people highly enough

Can't rate these people highly enough. I couldn't believe the deal they were providing on Denon AVR amps and I was initially worried, but my purchase arrived very fast and in perfect condition. Their communication throughout was first class too.

13 października 2021
Opinia niezależna
Oceniono na 5 z 5

I was a bit concerned about buying from…

I was a bit concerned about buying from Hyperfi after reading some of the negative comments. However after having a chat with a chap there, he was very helpful, Bought a Denon AVR X2600H, it arrived when they said it would, I had tracking with Parcel Force, the AVR came in original box with all the accessories still in polythene bags, the amp had no marks and looks brand new, it works brilliantly. very good experience, well done Hyperfi.

4 maja 2021
Opinia niezależna

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