Hunter Express Recenzje 

My Experience was very good. My package arrived just when the indication said I was next.

Absolute dog crap of a shipping company. My item was lost in transit and they didn't even bother to tell me. Had to contact the company I bought the product from to find out. Hope these guys go out of business the other reviews i’ve seen are atrocious.

I’m extremely disappointed with my experience with Hunter Express.

A 46kg furniture package was left unattended at the top of a flight of stairs, resting against the apartment building intercom. The location it was left in made it impossible for me to safely move the package myself, particularly given the weight and awkward position of the box.

I contacted Hunter Express customer service to explain the situation and asked whether the driver could return to assist with moving the delivery to a safe and accessible location. Instead of trying to resolve the issue, the customer service I received was incredibly poor. The staff I spoke to were rude and dismissive, told me that I should go door knocking to find someone to help me, and repeatedly told me that they had done nothing wrong and that I should contact the seller for assistance.

Ultimately, I had to pay $120 out of my own pocket to have someone come and safely move the furniture for me — an additional expense that I would not have incurred had the delivery been handled appropriately in the first place.

I understand that delivery drivers have procedures and limitations, but leaving a 46kg package unattended in a location where the recipient cannot safely access or move it, and then refusing to provide any meaningful assistance when contacted, is extremely disappointing.

The delivery itself was one issue, but the attitude and lack of willingness to help from customer service was what made this experience particularly frustrating. I would expect much better communication, professionalism and customer care from a company handling large and heavy furniture deliveries.

I wish I can give zero star as my order didn’t even arrived! My order was delivered at the wrong location and they also refuse to do something about it.

no update on delivery by Hunter express
then misdirected only found via my own research of order from Lifely.
Consignment Details
StatusAssigned
Consignment NumberLLF011148
AddressKelso NSW, 2795
Delivery InstructionsAuthorised to Leave Authority to Leave
Qty1
Weight49kgs
Expected Delivery8/09/2026 - 11/09/2026
History
Event Location Date Scanned Qty Total Qty
Pickup Completed 2/09/2026 2:50 PM AEST
Depart for BATHURST MELBOURNE 2/09/2026
Depart for BATHURST SYDNEY 3/09/2026
Misdirected ALBURY 9/09/2026

ON friday 11th sept I did my own research found on Paypal that it was hunter express
I rang them
they unsure of when it would be delivered now....
today 14/9/2026 at 4pm I rang as still no update on it being sent from Albury....
They said it be back to sydney then it will go to bathurst.
when will it arrive unsure was the answer.... maybe wednesday 16 or later
WTF

Item was sitting in their warehouse for one week before they delivered it. When they came they just dumped it in the reception area which was not secure, not even trying to see if we were home first. Not an impressive service.

Ordered a package from Little Lifely second toddler bed we've bought from them. The first time Hunter Express sent it back and we waited weeks for it to be delivered, and when tracking watched it go back to Victoria before being sent back to NSW. The second time the driver dropped off two boxes. I was in the driveway and told him there were meant to be three. He said one was still at the depot, then changed his mind and said it had been returned as damaged. He then documented delivering three boxes so now I am in dispute with the company. Thankful he took a photo of the boxes as proof of delivery as you can clearly see there are only two boxes. Only gave one star as negative stars aren't an option. If you look at my other Google reviews they are all positive. If you are buying something and the courier is Hunter Express do not buy it. Look at the negative reviews online and believe them. In this age of online shopping and fast delivery I cannot believe Hunter Express (lol at the express) are still in business.

Im still waiting on my parcel to be delivered. I was number 2 over 2 hours ago. Since then it has completely drove PASS my address and carried on up north AWAY from my house. It was literally 2 minutes away from me when it completely drove pass.
I made sure when I saw it was near my drop of turn that I got home in plenty of time. You only get one star as it will not let you write a complaint with out putting one in.
Not a happy customer at all.

Transported a fridge with the top pointing down 45%. Right over not even on its side. Driver didn't speak English and didn't understand when I said I don't accept it. Hope it works

Extremely bad unhelpful customer service service by delivery driver
Asked him to take goods through to back sliding door with better access to an area cleared out to accept delivery he refused even though I explained that front access was limited by packing boxes
He insisted on front entrance or verandah for 7 boxes 4 of which were large
On relunctaly agreeing some boxes were pushed through front door and I was left moving them to make more room for the others
The last 2 large heavier boxes were only partially put through the front door which made it so I could not close the door and I couldn’t access the parcels to move them in
It was only when I refused to accept delivery that he
pushed the parcels in
I have never come across this poor service before
And will never use a company that uses them again

Unhelpful customer service
Drivers don’t have a knowledge driving in the City, drivers lying that the was no parking spot,
I will stay away from them for any delivery

good luck dealing with this company if your not in a hurry to get your parcel this is the people to use my parcel has been in their depot for 3 days and they told me it will be delievered in the next 5 days thats 7 days from the time it arrived to their depot not good business

Don’t even deserve one star. MFs left my packages outside against my fence facing two roads, forged my signature and drove off. Boxes left in clear sight of road and in the wet grass.

We ordered 2 large flat packs that shipped out on the 15th of July that just sat in the depot since the 21st of July and then finally got delivered on the 31st of July (today as of writing). They just left them out on our nature strip in the mud from the wet weather against the mailbox right where people could easily see them and steal them if we weren’t home, or if i had decided to take a shower earlier than I did and my mum decided to put her earbuds in cancelling out all noise. My mum also has a diagnosed disability where she shouldn’t be lifting really big packages (or anything really heavy) long distances due to her heart rate increasing and causing chest pain and almost fainting. If I was in the shower, she wouldn’t have been able to carry the packages by herself due to said disability. The courier also signed a fake signature that my mum never signed herself. The packages also wreak of cigarettes. Won’t be ordering from the company that uses this courier again.

We were advised that our delivery was to arrive on Wednesday 29th. After tracking the delivery all afternoon, the details suddenly disappeared. I rang the 13 number and was advised that they couldn’t find the address, as they use Google maps and address wasn’t listed.
I asked if the driver (or the customer service officer) had a phone where they could easily find the address or heaven forbid call me.
The address was easily found when searched on her phone.
The delivery was booked for Friday 31st.
I tracked the delivery once again and ultimately the truck drove past (I was at the front of the house). I chased two streets down and he then followed me to my house.
He would have gone back to the depot with my delivery once again.
Here’s some feedback. Update your database with a system that picks up all addresses in Victoria and also train your staff on simple customer service and communication.
The person who answered the phone on my initial phone call was abrupt and dismissive, which is possibly due to the fact that the deliveries aren’t received on time ( or at all)

Worst experience with a logistics company I’ve ever come across. Delivery driver made no attempt to deliver my package that I’ve been waiting almost 2 weeks for. He didn’t ring my door bell. I was at home all day. When I spoke to him on the phone he refused to bring it to my front door cause he had nowhere to park. So he just left. I asked him to come back, when he came back he refused to come to the front door again. When I asked him to just leave it at the gate, he then proceeded to leave my premises without delivering my package again !!! Then the customer service team is all so useless and can’t give you any peace of mind our guidance. Honestly this place seems like it’s ran by children !!!

The worst delivery service ever. I live in an apartment building and my item is supposed to be delivered on the 27/07/26 but then they delivered it at 6:40am on the 23/07/2027 which obviously I have missed because I am still in bed at 6:40am. They sent out an missed delivery email saying that they have left a card in my mailbox to which I check right there and then when I read their email and to my disappointment there is no card left.

I called their customer hotline and initially I have been advised that the next redelivery would be Monday which is 27/07/2026, I agreed initially but then I called them back on the same day (23/07/2026) because I realise I wont be home on Monday so I requested if it can be delivered on Friday instead even if I do have work on Friday. The customer service said they can so I was initially happy about it.

Then here comes the worst part, noting I did not work just to be there so I can receive the item. Come Friday, I called them early in the morning 9am to confirm if my item will be delivered, the customer service said, yes and that it has been loaded into the truck already. I told the customer service team to put on a note to use the intercom because my phone reception in my apartment is poor.

About 10 or 20min after the tracker and was glad because they change the delivery date from 27/07/2026 to 24/07/2026 which is what they agreed to deliver the item.

I waited from 9am in front of the intercom telephone because I did not want to miss them again. From 9am until 3:40pm, there was no email or call or text message to advise me that the item wont be delivered until I gave them a call back at 3:40pm.

I have been advised that the item wont be delivered because it has not been loaded into the truck and that it will be delivered on Monday (noting I did not work on Friday because they said they can deliver the item). I was so pissed off. They wasted my day instead of me going to work on that day I wasted my day waiting for them to deliver my item.

freight was delayed by information sent me but item had arrived already , I only found out the day they threatened to send it back if not collected (have messages) .
freight was damaged box destroyed no damaged forms could be done and someone else had already signed for receipt delivery very dodgy operation , having trouble with sender now seems just as dodgy

Like everyone else. This company is hopeless my order from Amazon is still in their hands, yep couldn't deliver, only deliver to my area on certain days but you see their vans drive past regularly. I am going to report the company, and Amazon can forget about me purchasing anything else from them when they cannot lay the law down to their sellers to ban certain couriers, one of their staff told me that they can and have done this, who owns the company, not hard to guess, an Australian company I don't think would treat customers this way.

Shocking courier company who cannot tell you which day they will deliver. They expect you wait at home for 5-7 days. They also will not respond to emails. Worse communication ever. Do not purchase from a seller who uses this courier