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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Signed up with a friend's code and completed an order, but HungryPanda never gave my friend their reward. Emailed support twice over two months about it and got completely ghosted. On top of that,... Zobacz więcej

Oceniono na 1 z 5

I ordered lunch from this app and the result was disastrous. The food was two hours late, the person delivering it had the food so long it was ruined and the customer service people were ridiculously... Zobacz więcej

Oceniono na 1 z 5

1. Lack of transparency on product review You can only access your comment once. After quiting the comment window you are basically locked out from reviewing the restaurant. Most of the product r... Zobacz więcej

Oceniono na 1 z 5

delivery time took for ever until all food were melt and cold, oily deliverer could not speak English properly Total Price is not correct on an invoice, charged more than $10. i contact to cust... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1.5 na 5

138 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,3

Wszystkie recenzje

(138)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 28

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Possible connection with fraud

My daughter downloaded Hungry panda app as promted by staff to receive free bubble tea. Her and her friend has both done it at the same time. The next day they both received fraud alert from bank, about unauthorised payments, all together about £90 for my daughter and £600 for her friend.
We strongly believe that the app has something to do with it.

4 stycznia 2025
Opinia niezależna
Oceniono na 2 z 5

Have you ever used your own app?

Ordering from a mobile phone is terrible, the app is awful. Names of food items are abbreviated, not even sure what is on the menu. Why is there no option for pickup? Checkout experience would have been bad in 2004, let alone 2024.

Add an address, is this your address? Wait I forgot your address can you enter it again? What is an address? Save your address? Now which address do you want to select, maybe the only one that you spent the last 10 minutes trying to enter into the app?

Enter your card info and it automatically saves the card info, no other options. As if I could totally trust this horrible app to secure my personal details. Hope I remember to go back and delete it as soon as my order arrives.

28 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

No refund for buying moldy coconuts online

The fresh coconut I purchased online was found to be completely moldy after unpacking, and the shell was full of green mold. After contacting the customer service for a full refund, I was refused and only offered a refund of a coconut and a coupon of 10 pounds. I had already bought such a quality product in their store, and they also offered me the coupon to use it in their store in the future. Originally, overseas students shopping on the Chinese online shop is to get a trace of home warmth, did not expect here not only did not get fair treatment, even more difficult to protect their rights.

26 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

The worst website to order from

The worst website to order from. I ordered bubble tea over £50 worth- placed order at 7:45pm took over three hours to arrive at 10:45- driver and hungry panda said they attempted delivery- Despite the fact that I had to send live location to driver via WhatsApp to located me, despite leaving near a bus stop. Three of my drinks were spilled and undrinkable, I reported the incident and attached pictures, till date no refund. Shame on you!! Please save yourself the hassle. I wished I’ve seen this awful reviews before placing an order.

7 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

This company is a disgrace

This company is a disgrace. Their drivers/riders have absolutely no regard for the road rules. I didn’t see one stop at a red light in Melb CBD, and I saw several near misses with pedestrians. Is it going to take someone (else) to get killed before the police or council act?

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

awful service

ordered food only for the delivery driver to delay delivering such by 40 minutes late and cold ( i spent £32 and they offered me a £2 coupon back though i had to HAGGLE for £5 which is disgusting)

14 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible Service

I paid 126 AUD for 5 portions of food, but the restaurant never received my order. It turns out that Hungry Panda didn't place my order at all, despite taking my payment. I tried contacting them multiple times to resolve the issue, but they never responded to my calls or complaints.

This level of service is unacceptable. Not only was I charged for food that I never received, but the company also failed to provide any support or resolution. I will not be using Hungry Panda again, and I would advise others to avoid it as well if they value reliability and customer service.

29 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

This company is a scam

This company is a scam. They create partnerships through google order direct that are not real. It’s all number inflation, with no real company. Cheers to them for scamming the system.

14 października 2024
Opinia niezależna
Oceniono na 1 z 5

Ordered my first time with this food…

Ordered my first time with this food delivery service for pickup at the chinese restaurant. Login with only my mobile number. It did not go well. Restaurant already closed when i arrived to pickup, app said my food order was processing at the restaurant. Was not! And contact their help desk mainly in chinese and i was told my refund would only come in 3-14 days. Waiting for refund to come in so many days later because of this lousy app. I m still waiting for this refund. I will never order from this site again.

27 września 2024
Opinia niezależna
Oceniono na 1 z 5

Extremely Rude Delivery Srivers

Today I went out to walk my dog and there were two Hungry Panda delivery people on their bikes blocking the whole footpath. When I asked them to move, the male Indian rider responded with “f@ck you”! I don’t know what he thought I said but to shout that at me and then reprimand me for asking them to move was totally uncalled for! He then continued to shout abuse at me.
If this is the type of person Hungry Panda wants representing their company or employs, then I am going to give them a big miss! I will share this and tell people not to tip their rude drivers! There are plenty of other delivery service companies out there with more polite staff!

14 września 2024
Opinia niezależna
Oceniono na 1 z 5

The worst company to work with

The worst company to work with. No respect for the workers/drivers and steal the money. Also the customer service is beyond horrendous for drivers they dont even respond to enquiries on whatsapp

25 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Abysmal

I didn’t checkout these reviews before Google suggested I order my home food delivery from Hungry Panda. Wish I had, abysmal customer service, arrived two-days late (yes, really!) after cancelling and refusing to refund. Stay well clear!

16 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Wow if there was ever a time that ZERO…

Wow if there was ever a time that ZERO stars could be an option, this would be it. This company is a scam. They advertise no service fees and charge eight dollars and up. Not only that, if you order pick up, when you get to the store, the vendor will say they didn’t get any payment. Customer service never picks up and nobody answers emails. Save your money and use Uber or a reputable company. This company is a scam. I’m reporting them to the Better Business Bureau and will be suing them as well because I have the means to do the searches and do a small claims against them just to teach them a little lesson. Save your money and do not use this scam company.

22 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely disgusting'company' think…

Absolutely disgusting'company' think its acceptable to Rob people's money..DO NOT USE THIS COMPANY. They take your money and don't give you what you've paid for. Promise of a refund. Absolute Bull! My bank refunded me because these jokers won't.. absolute shower of scum!

19 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Scam the drivers by not paying the tips…

Scam the drivers by not paying the tips that the customer adds for them to the bill... Dishonest. Besides, there is no phone number on the website, clearly a shady business. Delivery guys, avoid them!

16 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

HUNGRY PANDA 🐼 DRIVER

Am a driver for HUNGRY PANDA 🐼 IF YOUR EVER THINKING OF DELIVERING FOOD PLEASE DO NOT CHOOSE THIS APP THEY WILL NEVER PAY YOU AND YOU CANT CALL CUSTOMER SERVICE BECAUSE THERE IS NO NUMBER JUST BOT THAT GIVES YOU THE SAME ANSWER FOR EVERY AND I MEAN LITERALLY EVERY PROBLEM

30 maja 2024
Opinia niezależna

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