Finding information about ar insurance from Hughes brokers prior to renewal date was relatively easy and clear. It didn’t take long to make up my mind and I remember that it ticked all the boxes. I l... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very impressed by the knowledge of the agent. He was very helpful and polite. He wasn't at all pushy and explained everything very clearly. I was reassured that my direct debit would be paid o... Zobacz więcej
Reakcja na opinię
Your colleague was very courteous and extremely helpful when l rang about a new quote which was very acceptable compared to others l got.She processed the new policy very well as lm not good doing it... Zobacz więcej
Reakcja na opinię
A competitive insurance price for my mother’s car insurance. Easy to get through and talk to. Clear communication and dealt with swiftly, efficiently and courteously. Wayne was very patient, friendly... Zobacz więcej
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Informacje dotyczące firmy
- Agencja ubezpieczeń komunikacyjnych
- również w kategorii:
- Agencja ubezpieczeń mieszkaniowych
- Ochrona wynajmujących
- Pośrednik ubezpieczeniowy
- Ubezpieczenia biznesowe
- Ubezpieczenia komercyjne
Napisane przez firmę
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
Dane kontaktowe
Jubilee Road 4, BT23 4WN, Newtownards, Zjednoczone Królestwo
- www.hughesinsurance.co.uk
4,7
Doskonała
795 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sharon handle the call professional and…
Sharon handle the call professional and always pleasant. Explained every stage clearly. Got the cover I needed without any hassle.
1 sierpnia 2026
Odpowiedź od Hughes Insurance
Thank you so much for taking the time to share your review.
We're delighted Sharon was so professional, pleasant, and clear throughout your call. Getting you the cover you needed without any hassle is brilliant to hear.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Wouldn’t accept certificate return by email!
When cancelling the Policy before inception (as cheaper elsewhere), Hughes asked me to send the Certificate of Insurance back - yet they would have accepted a certificate “returned” by email if my communication preference was “email”! They wouldn’t amend my preference solely to “return” the Certificate, so I ended-up returning by post plus email - quite a charade to appease her in order to obtain my full refund!
Generally, the lady was stringent, pretty unhelpful and inflexible - not really Customer Oriented.
Probably better to go for a multi-car policy for larger discounts elsewhere.
12 marca 2026
Odpowiedź od Hughes Insurance
Thank you for sharing your experience with us. I’m sorry to hear about the difficulties you faced when cancelling your policy and the inconvenience caused by the certificate of insurance return process. We strive to make these procedures as straightforward as possible, and I apologise if this was not your experience.
If there is anything further we can assist you with, please do not hesitate to contact us.
Kind regards,
Michelle @ Hughes Insurance
Really friendly and helpful payed by…
Really friendly and helpful payed by phone couldn’t ask for a better person to speak to
30 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for your wonderful review! We're delighted to hear that you found our team member friendly and helpful when you spoke with us over the phone.
It's great to know they provided such a positive experience and made the process easy for you. We'll be sure to share your kind feedback with the team. Thank you for choosing us, and we look forward to assisting you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Hughes Insurance.
A pleasure to deal with.
A pleasure to deal with.
As someone who’s profoundly deaf,I was impressed with staff who arranged with my son to set up car insurance.
30 lipca 2026
Odpowiedź od Hughes Insurance
Thank you so much for taking the time to share your kind feedback with us!
We are absolutely delighted to hear that you had such a positive experience with our team. Ensuring our services are accessible and that we can seamlessly work alongside family members to support our customers is extremely important to us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Hughes has always been a great…
Hughes has always been a great insurance company for me. The only one where my premium came down every year , everyone else it went up .
23 lipca 2026
Odpowiedź od Hughes Insurance
Thank you so much for taking the time to share your review!
We are absolutely delighted to hear about your positive experience with us over the years. In a market where prices often rise, we are thrilled that we have been able to keep your premium coming down year after year and deliver real value for your loyalty.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Positive Experience
Really lovely helpful lady assisted me via phonecall on Tuesday afternoon. Nothing was too much trouble and even though I called late in the day I didn’t feel rushed.A very positive experience
29 lipca 2026
Odpowiedź od Hughes Insurance
Thank you so much for your kind review. We're delighted to hear that you had such a positive experience with our team. It's wonderful to know that the adviser took the time to help you, made you feel at ease, and ensured you never felt rushed, even later in the day. We'll be sure to pass your lovely comments on to her—they'll mean a great deal. Thank you for choosing us, and we look forward to helping you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Hughes Insurance.
Professional
Professional, knowledgeable and friendly staff. Guided be through the process efficiently and helped me evaluate options before making a decision on the policy.
29 lipca 2026
Odpowiedź od Hughes Insurance
Thank you so much for leaving us a review!
We're glad to hear our staff were friendly, professional, and helped you choose the right policy option.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you so much for taking the time to leave us a review!
We're really glad to hear you had such a great experience and feel everything is under control.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you so much for taking the time to leave us a review. We're really happy to hear that our representative was both informative and efficient when helping you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Hughes Insurance
Person was very pleasant and helpful i…
Person was very pleasant and helpful i didn't know Hughes did home insurance
19 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for your lovely 5 star review! We're delighted to hear that you found our team member pleasant and helpful. We're also pleased we could introduce you to our home insurance options and help you discover the cover available.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ Hughes Insurance
Top class information regarding car…
Top class information regarding car insurance. So pleased to have gone with Hughes insurance.
18 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for sharing your lovely feedback with us.
We’re delighted to hear that you received top-class information regarding your car insurance and that you felt confident choosing Hughes Insurance.
It’s fantastic to know that you’re pleased with your decision and that our service helped make the process a positive experience. We really appreciate you taking the time to leave a review and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very disappointed service
18 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for sharing your feedback regarding your recent experience with Hughes through Trustpilot.
I’m very sorry to hear that you were disappointed with our service. We strive to provide the best possible support, and your satisfaction is very important to us.
If you would like to discuss your concerns or log a complaint, please contact us directly.
Thank you for your patience and for giving us the opportunity to make things right.
Kind regards
Chelsea @ Hughes Insurance
Stephanie was Absoultly fantastic…
Stephanie was Absoultly fantastic supportive did all we needed great service
25 lipca 2026
Odpowiedź od Hughes Insurance
It’s wonderful to receive such positive feedback.
We’re delighted to hear that Stephanie was absolutely fantastic and provided the support you needed throughout the process. We’ll be sure to share your kind comments with her, as it’s always great to know when a member of our team has made a real difference. We appreciate you taking the time to share your experience and are glad we could provide such great service.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very helpful staff
18 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for your kind review.
We’re delighted to hear that you found our staff very helpful. Our team always aims to provide friendly and supportive service, and we appreciate you taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Odpowiedź od Hughes Insurance
Thank you for your kind review.
We're pleased to hear that our representative was very helpful. We appreciate your feedback and are glad we could provide you with a positive experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Hughes Insurance
Very straight forward to deal with
Very straight forward to deal with. Explained all the options available . Never kept me on hold once & answered all my questions.
23 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for taking the time to leave us such a positive review. We're pleased to hear that the process was straightforward, all of your options were clearly explained, and that our team was able to answer your questions promptly without keeping you waiting.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Good communication and price
22 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for your kind 5 star review! We're delighted to hear that you were happy with both our communication and the value of your insurance. We strive to provide clear, helpful service alongside competitive pricing, so it's great to know we met your expectations.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Hughes Insurance
Well priced insurance with all the…
Well priced insurance with all the extras included in the premium.
Phone operator got all the necessary admin completed in a timely manner.
16 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for your wonderful feedback! We're delighted to hear you found our insurance competitively priced and appreciated the cover included with your policy. It's also great to know our phone adviser completed everything efficiently and made the process straightforward for you. We really appreciate your kind words and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ Hughes Insurance.
Probably the most devious insurance company in NI.
Probably the most insidious devious insurance company in Northern Ireland. They operate an old school bean counter operation for the big corporate 3. Based in Holywood NI.Thier customer service sucks. There attitude is : The customer is always wrong. They read from a corporate script. They lie & they prey on their customers.
12 lipca 2026
Opinia niezależna
Odpowiedź od Hughes Insurance
Thank you for sharing your feedback regarding your experience. I’m sorry to hear about the difficulties you have encountered; we strive to provide excellent service and support to all our customers.
We would like to investigate this further and have requested additional information via Trustpilot. Please can you provide this information so we can address your concerns.
Kind regards,
Darren @ Hughes Insurance
Great communication and service.
11 lipca 2026
Odpowiedź od Hughes Insurance
Thank you for sharing your feedback with us. We're delighted to hear that you were pleased with the communication and level of service provided by our team. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Hughes Insurance
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.