H.Samuel - Thanet Recenzje 19

Wynik TrustScore: 4.5 na 5

4,4

Unit 17, Westwood Cross, CT10 2BF Thanet, Thanet, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had a great time when shopping here on saturday. the service was so good that this would always be my first stop for jewellery in the future. The lady that served me was the supervisor, i think h... Zobacz więcej

Oceniono na 5 z 5

My daughter had her ears pierced for here birthday, with H. Samuel and they were fantastic with my daughter! They were really patient and made her feel at ease. They were very professional and informa... Zobacz więcej

Oceniono na 5 z 5

Both my children girl and boy had there ears pieced today with ease.Wendy is absolutely amazing can’t recommend enough

Oceniono na 1 z 5

Bought a rotary watch from the Broadstairs branch today for what seemed a great price. Too good to be true? Oh yes. There is so much backlash in the adjustment mechanism that the minute hand flo... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep jubilerski
  2. Przekłuwanie uszu
  3. Naprawa biżuterii
  4. Zegarmistrz
  5. Sklep z zegarkami

O H.Samuel - Thanet

Napisane przez firmę

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Dane kontaktowe

  • Unit 17, Westwood Cross, CT10 2BF, Thanet, Thanet, Zjednoczone Królestwo

  • 01843604658

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

19 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Oceniono na 5 z 5

amazing service

I had a great time when shopping here on saturday.
the service was so good that this would always be my first stop for jewellery in the future.
The lady that served me was the supervisor, i think her name was lindsey, there was also another lady working with her, both were great.
I highly recommend this store because of the staff service.

25 września 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic experience

My daughter had her ears pierced for here birthday, with H. Samuel and they were fantastic with my daughter! They were really patient and made her feel at ease. They were very professional and informative and kept checking we were all happy with the procedure talking us all through it. They even gave my daughter a goodie bag at the end with a voucher for her next pair of earings. the whole service was fantastic we would highly recommend.

2 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Children ear pierced

Both my children girl and boy had there ears pieced today with ease.Wendy is absolutely amazing can’t recommend enough

17 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Wedding Band

I bought a platinum wedding band from the westwood cross branch last month with some money I had from some previous family jewellery, I wanted the sentiment attached to reflect this and so added some engraving as well, I have to say the stores kindness and understanding with this has been amazing, A lady called Debbie has gone above and beyond with customer care and patience , 5 stars definitely.

28 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Be very wary of apparent bargains.

Bought a rotary watch from the Broadstairs branch today for what seemed a great price. Too good to be true? Oh yes.
There is so much backlash in the adjustment mechanism that the minute hand flops around by about half a minute

An item of precision of which to be the proud owner it most certainly is not. How do they have the nerve to sell defective goods like this?
Check carefully before buying would be my advice. Better still go somewhere else.
I want my money back. Another expensive 25 mile round trip and time wasted.

3 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Ease of use great choice and prices

Ease of use great choice and prices, and very helpfull staff

11 października 2023
Opinia niezależna
Logo H.Samuel - Thanet

Odpowiedź od H.Samuel - Thanet

Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela

Oceniono na 1 z 5

What a joke - a sorry is not acceptable

So my original engagement ring broke and even the local store said the ring was a one off bad quality but the insurance wouldn't pay out.

We then ordered a new one and now they are selling items they don't even have in stock! Which is actually illegal. It is called fraud!

The guy on the live chat then had the audacity to offer 15% off for when I purchased a new ring! After messing up twice you think I want to buy from you again.

24 czerwca 2023
Opinia niezależna
Logo H.Samuel - Thanet

Odpowiedź od H.Samuel - Thanet


Hi. Thanks for your feedback, we would like to discuss it with you and get a full understanding of the issue. Please contact our customer service team on 08004581065 with your reference number 02284597 as soon as possible. Kind regards Elaine

Oceniono na 5 z 5

Thanks for an easy all round experience.

I had a gift card where the digits were illegible so I couldn't use it to make a purchase online. The store staff were very understanding and helpful, placing an order for me in store and swiping my gift card as payment. I had been anxious to shop in store but it was a very Covid secure environment with masks worn by all in store and hand sanitiser and spare masks available. The collection was very easy and although I had not collected my goods for two weeks, they were still available for collection. The staff offered me a free bag as the items were bulkier than I imagined and I had no change. Well done all in the Westwood Cross branch in Thanet.

15 czerwca 2021
Oceniono na 5 z 5

Insurance claim

Took damaged ring in under insurance and got a replacement . Staff were so friendly and helpful , only took a couple of weeks to sort , very impressed x

18 maja 2021
Oceniono na 5 z 5

Was very helpful in helping with…

Was very helpful in helping with engagement and wedding rings, sizes and styling. Very patient especially with silly questions. Got to shop just before closing and wasn't made to feel like we needed to rush. Lovely staff

11 maja 2021
Oceniono na 1 z 5

Tags missing, worn off sticker under bezel

Tags missing, worn off sticker under the bezel.

11 maja 2021
Logo H.Samuel - Thanet

Odpowiedź od H.Samuel - Thanet

Hello there, OH NO! Thank you for bring this to our attention! I am so sorry that your order was delivered not pristine! Please contact us on 0800 458 1065 option 3 and quote 01682856, and we will be more than happy to discuss this with you. Regards Luke

Oceniono na 5 z 5

Perfect 👌

Lindsey was amazing 🤩
Very Helpful, & a Lovely Lady.

We’ve been back since for other bits we’d normally have looked elsewhere.

Now we have Wedding rings, cuff links and a lovely watch.

11 maja 2021

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