More or less destroyed my wedding ring,all I wanted was it replated.this was a yellow gold ring with a hammered white gold outer ring.It came back and they plated the full ring white gold and polished... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit LR12 Centre West, East Kilbride Shopping Centre, G74 1LL East Kilbride, East Kilbride, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
If there's one thing you can't beat it's good service, Amy at the ek store is a prime example of a fantastic employee. Her attitude in-store and over the phone is really hard to come by these days, wi... Zobacz więcej
Amy in EK H.Samuel was most helpful when i asked about replacing my son's GShock battery...she had the watch sent away to Casio and it was returned a week later.. excellent customer service and always... Zobacz więcej
“Big thanks to Caroline the Store manager at East Kilbride, she provided amazing service for me . After shopping around I found that Caroline’s customer service and product knowledge outshined... Zobacz więcej
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Informacje dotyczące firmy
O H.Samuel - East Kilbride
Napisane przez firmę
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Dane kontaktowe
Unit LR12 Centre West, East Kilbride Shopping Centre, G74 1LL, East Kilbride, East Kilbride, Zjednoczone Królestwo
- 01355239265
3,2
Średnia
19 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
More or less destroyed my wedding…
More or less destroyed my wedding ring,all I wanted was it replated.this was a yellow gold ring with a hammered white gold outer ring.It came back and they plated the full ring white gold and polished out the hammered design,I was shocked when I saw it.they did try to return it back to what it was however as per an independent jewelry store they weakened the ring by doing this.The customer service is horrendous I am glad I will never use this shop again.
25 sierpnia 2025
Opinia niezależna
Odpowiedź od H.Samuel - East Kilbride
Hi Brian, thanks for your feedback. I am sorry to hear you are unhappy with the service. Please give us a call on 08004581065 with your case reference 02698252. Kind regards Elaine
Amy in EK H.Samuel was most helpful…
Amy in EK H.Samuel was most helpful when i asked about replacing my son's GShock battery...she had the watch sent away to Casio and it was returned a week later.. excellent customer service and always service with a smile...all staff are very welcoming in EK store and would recommend a visit if you sre looking for any advice on jewelry
6 lutego 2025
Opinia niezależna
If there's one thing you can't beat it's good service
If there's one thing you can't beat it's good service, Amy at the ek store is a prime example of a fantastic employee. Her attitude in-store and over the phone is really hard to come by these days, with a happy to help demeanour and gave a nice personal touch with remembering me as a customer and what I had ordered.An absolute credit to your business you'd be crazy to ever let go! People like this deserve this recognition and rewards 10/10
24 listopada 2024
Opinia niezależna
things are ok about the products
things are ok about the products, the only complaint I have is your web page keep freezing on me.....
7 listopada 2024
Opinia niezależna
Odpowiedź od H.Samuel - East Kilbride
Hi Lindsey,
Thank you for bringing your experience to our attention and i am sorry that you had issues with our website.
We have taken this on board and appreciate your feedback. If you need any assistance with making the purchase, please contact us on 0800 458 1065 (opt 3) where a colleague will be able to help you. Your case number is CS2553695.
Kind regards,
Beck
“Big thanks to Caroline the Store…
“Big thanks to Caroline the Store manager at East Kilbride, she provided amazing service for me . After shopping around I found that Caroline’s customer service and product knowledge outshined the rest by far .
Caroline and Angela Welsh make an outstanding team and are both a credit to the company.
I can see the other staff in the shop have been trained to the high standards that this jewellery duo provide .
10 out of 10 from me
Keep up the great work
13 grudnia 2023
Opinia niezależna
Odpowiedź od H.Samuel - East Kilbride
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Why Not
They have Great Prices, fast delivery, and brilliant choices so why not?
8 lipca 2023
Opinia niezależna
The customer service staff member at…
The customer service staff member at the East Kilbride H Samuels was so friendly and I had a great experience.
2 lipca 2021
very good good service
26 czerwca 2021
Very helpful staff,know their stock…
Very helpful staff,know their stock well and friendly no pushy sales hence reason bought 3 items between us as gifts,will be back again to Olympia East Kilbride,Thanks ladies 👌
17 czerwca 2021
Staff were very helpful and pleasant would recommend it to friends
Staff were very helpful
11 czerwca 2021
Very helpful staff!
Very helpful staff!
No problem at all to adjust watch strap for gift!
Would certainly use shop again!
10 czerwca 2021
Purchased earrings in the store
Purchased earrings in the store. 2 ladies working and no real enthusiasm.or great customer service shown Considering I was the only customer in store . These were a gift for so.eone and I had to ask for a gift bag. It wasn't offered. When I got home the gift bag was old and stained and as I lifted the earring box out the bottom fell from it. Considering what I paid for the earrings the packaging was disgraceful
8 czerwca 2021
Friendly store staff
27 maja 2021
Quick and efficient
Quick, efficient service in replacing my watch battery with 1 year guarantee.
18 maja 2021
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