I saw Jemma in store today who was fabulous. Made me feel really comfortable, gave great advice and made me feel comfortable to choose which jeweller I would use.
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I saw Jemma in store today who was fabulous. Made me feel really comfortable, gave great advice and made me feel comfortable to choose which jeweller I would use.
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I've been a customer for many years without any problems. In October I had an issue with a ring I'd bought 14 months ago. The Chester store were able to sort the problem very quickly. I am very happy... Zobacz więcej
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I purchased a watch from my local Midlands H Samuel a few months ago. They had to adjust the bracelet by taking a link out so that it would fit well. On a recent day trip to Chester, the bracelet lo... Zobacz więcej
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We bought our weddings ring in white cold. Hubby's ring was craked 1 week after the wedding and mine lost its colour. We contacted the shop, they changed my husbands ring and cleaned mine, but after 3... Zobacz więcej
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Napisane przez firmę
1-3 Eastgate Street, CH1 1LG, Chester, Chester, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bought watches for wife and myself. Excellent service and very friendly. Altered one of the straps no problem at all.
My husband purchased a watch last month at the Chester branch of H Samuel and the service received was excellent. The young man who served us was polite, helpful and knowledgeable providing the type of service one expects but is lucky to receive as a general rule.
My experience was that the staff treated me with respect, and were most
helpful in showing me just where the earrings were hallmarked. I would recommend H Samuel to others with confidence.
Nice easy purchase, friendly helpful staff, product that I wanted to buy. Couldn't have been easier
5 pounds for a pair of plastic earring backs is very poor especially as I was able to get a 9 carat gold pair of butterfly backs for 12 pounds at another jewellers
Was very happy the manager served me nothing was too much trouble very professional
Second visit to the store. Always helpful even when just browsing no pushy sales.
I called into the store to purchase Sterling Silver earrings as I was visiting Chester for a few days and had forgotten all my earrings!! I was able to quickly see the display, available selection and chose a pair at a discounted price. What's not to like. In these Covid times, the store was very safe and my purchase was sanitised before they were given to me. I was therefore able to wear them immediately and did not need packaging. Everything was very safe.
First class service l ordered a plain band wedding ring but when it arrived it was to big l returned it to the store and it was exchanged without any issues thank you to the staff in the Chester store
Excellent service on several times when purchasing engagement and wedding rings, all staff are very helpful and engaging at all times I've been in store and are happy to help with everything you ask.
The member of staff we dealt with was very professional, polite and informative.
I simply required a new battery fitted in a wristwatch. My request was dealt with courteously and promptly and at what I considered to be a very reasonable price. My experience would certainly encourage me to use H Samuel for further future purchases
Excellent service from the young lad in the Chester store very knowledgeable and friendly, as a former customer service assessor and trainer I would certainly recommend.
I was happy with the helpful advice and attention received by your assistant.
Lovely lady Clarissa have been dealing with and nothing to much trouble buying new wedding ring
Bought a watch. Salesperson very helpful and patient when altering the watch to fit my wrist.
Jemma who worked in the Chester store was extremely helpful and pleasant. She made our wedding ring shopping experience very positive. Our only issue was with the sticky residue the labels left on the rings was hard to get off so we had to go back to store so they could be cleaned professionally.
I found that the lady in the Chester branch was very helpful with helping me with my girlfriends engagement ring
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