Howdens - West Worthing Recenzje 

Jordan Davies at Howdens West Worthing designed our new kitchen, and we couldn't be happier with the result. He made excellent use of the space and found clever storage solutions we'd never have thought of. He also captured exactly the look and feel we were after. Best of all, he managed all of this while sticking to our budget. Now that the kitchen is fitted, it's everything we hoped for. I'd highly recommend Jordan and the West Worthing team to anyone planning a new kitchen.

We’ve had a really positive experience with Howdens and are so pleased with our new kitchen.

We absolutely loved working with Debbie on the design of new kitchen and really appreciated her help and advice throughout the whole process.

Although we did experience a few delays along the way from our end, the team and Debbie were very helpful, and always happy to answer any questions we had.

Now that the kitchen is installed, we couldn’t be happier with how it looks and how well it has been designed. Thank you to Debbie and the team at Howdens for helping us bring to life our dream kitchen!

⭐⭐⭐⭐⭐ 5 Stars – A Fantastic Experience from Start to Finish!

We honestly cannot recommend the team at Howdens West Worthing highly enough!

We recently purchased our new kitchen and worktops through Howdens, which were installed by our builders, and we are absolutely delighted with the results. From start to finish, the whole experience has been fantastic!

A huge thank you to Debbie, our kitchen designer, who has been an absolute joy to work with. Her friendly approach, patience and attention to detail made the whole process so enjoyable. Max on the trade desk has also been brilliant throughout, always friendly, approachable and incredibly helpful. And a very special thank you to Morgan for all your help too!

What really sets Howdens West Worthing apart is the people. The entire team is so welcoming, friendly and genuinely happy to help. Nothing is ever too much trouble, and they go above and beyond to make everything run smoothly.

They also work incredibly closely with the trades, making communication with our builders seamless and resolving any little issues quickly and efficiently. It really makes such a difference!

In fact, we enjoyed the experience so much that we returned to Howdens for our utility room! I think that says it all!

A massive thank you to Debbie, Max, Morgan and the whole West Worthing team. You’ve made what can often be a stressful project such a positive and enjoyable experience.

An amazing team, outstanding customer service and a company we wouldn’t hesitate to recommend!

As a building contractor I've relied on Jordan Davies at Howdens West Worthing to design my clients' kitchens for many years, and he's never let me down. Jordan knows his products inside out, listens to what each client actually wants, and turns tricky layouts into kitchens that look great and work well day to day.

His designs are always accurate and well thought out, which makes the fitting side straightforward for my team. Quotes come back quickly, he's easy to reach, and he's always happy to tweak a design until the client is completely happy. My customers regularly comment on how helpful and knowledgeable he is.

I'd highly recommend Howdens West Worthing, and Jordan in particular, to any trade customer or homeowner planning a new kitchen.

Greg, Earls Construction

Your staff are very helpful , but when it comes to delivery we were very disappointed, you delivered over 5000pounds worth of kitchen units to my grandson on my account, when your representative delivered the goods he was in such a bad mood and used foul language in front of my grandson and his fiancé, he dropped many of the boxes to such an extent that they worried that the goods were damaged, when you consider that this before 7.30 in the morning and in a group of flats, this is not a good advert for your company,I feel that at the very least you should cancel the charge for delivery and also a good will gesture thanks for your attention mr TT WOODS

Great customer service,really knowledgeable team who go above and beyond to help

Howdens West Worthing is great! Really friendly and personal service.
Nothing is too much trouble.
I would not hesitate to recommend.

nothing was too much to sort out my problem

The team did a fantastic job designing our kitchen, taking the time to understand exactly what we wanted and offering helpful suggestions throughout the process.

They were incredibly flexible, accommodating changes and adjustments as our plans and building work evolved, which made the whole experience much less stressful. Communication was great, and we always felt supported and listened to.

The quality of the kitchen has exceeded our expectations. The units, fittings, and overall finish are excellent, and we're delighted with the final result.

Although we found them to be more expensive we were able to price match and we would highly recommend Howdens to anyone looking for a customer-focused service.

Thank you for helping us create a kitchen we absolutely love!

5* service as always from Howdens, would highly recommend.

Designer listened to our needs & wishes & came up with a plan. Howdens offer value for money & we’re happy to offer additional advice. They were always courteous, punctual & efficient. Thank you

Always great customer service and kept informed about all offers and was able to get what I needed of off the shelf

We’ve had the best experience at Howdens! Our builders suggested sourcing our kitchen from them, and effectively introduced us to Debbie, OUR designer, in August/September 2026. I say ‘our’ designer, because she was fantastic at understanding our needs and translating our vague ideas into what has now become a stunning kitchen. At every step of the way, with every change of mind, with every additional need, she has been unflustered and reassuring. In fact from our first contact at the branch with Max, the whole process has been smooth and straightforward, and on each visit to the branch (and there have been many!) it has felt very personal - we have been ‘known’, not just another anonymous face. It’s been a very positive experience and each member of staff who has helped us over the months of our to-ing and fro-ing has added to the sense of us being treated like friends, not just customers. Thanks to Max, we also bought our internal doors from the branch and are delighted with them too. All in all, we’ve had 5-star treatment, and have made friends along the way! Thank you Debbie, Max, Jordan, Paul (delivery with a smile!).

We had been to other brands and actually had the kitchen designed by them, but the reputation of Howdens (recommended by our builder and also anyone who’d had a kitchen in the last few years) we decided to see if they could match and improve upon our design - and critically the overall price. They did not disappoint.

Must give a huge shout out to Debbie Allen because she was our kitchen designer and simply did the most amazing job. She was kind, considerate, cared about our decisions, gave us great advice and was always on the end of an email or the phone to deal with a few minor issues we had (including whether we could for a integrated coffee machine in - sadly we couldn’t!) These issues were ALWAYS dealt with within a couple of days and I cannot praise her and the West Worthing team enough. We’ve always had lovely interactions with everyone who works at this branch.

My only gripe, and nothing to do other with the West Worthing branch, but I just wish Howdens would do finance as this would make buying from them so much more affordable for so many people.

As for the kitchen, well, we are really pleased with it. We went for Hockley super matt Marine Blue, and being totally honest, it does show finger prints - but they do rub off (with some elbow grease!) I wouldn’t get these if we had children though! The colour though, marine blue - wow! It’s so beautiful and the sun coming into through the windows changes the colour as it moves around the kitchen units. Really quite stunning.

Overall, I’d highly recommend Howdens and if you get Debbie, you’ve hit the jackpot!

We will definitely be going back to get our utility room kitted out in the same marine blue.

My mother passed away in November 2025, & we decided to completely renovate the family home. My son, Ryan did an apprenticeship with Howdens,so we were aware of their reputation for quality & service. Howdens recommended Dominic Nicklin to fulfill a role as project manager & master carpenter. The staff at the West Worthing branch were very friendly & helpful, & gave us a terrific kitchen plan courtesy of Debbie their designer. Dominic has just finished installing the kitchen, & it looks superb.

Howdens also provided us with quality doors to all of the rooms, & very good quality laminate floors for the kitchen, sitting room & hallway.

I would not hesitate to recommend Howdens for your new kitchen, & a big thank you to Jordan & his staff for meeting our needs & providing excellent value for money.

very helpful staff at ordering and in warehouse overall a great service

I ordered on line and was called ro say its ready to collect when I got there was all ready quick and easy

Absolutely appalled by their attitude. In January 2024 we spent over £15,000 with Howdens on a new kitchen along with appliances. This included a tumble dryer costing over £500, supplied by Lamona, Howdens exclusive own -label in-house brand which they recommend . Several months ago we received a recall notice from Lamona saying that the tumble dryer had a serious fault which could mean it could catch fire when used so it should only be used with supervision until they sent an engineer to rectify the problem. An engineer came within a few weeks and said he had fixed the problem. Of course, after that we thought everything was OK. On the 3rd of August this year we received another notification from Lamona staying that the previous fault had not been rectified properly and there was still a risk that the tumble dryer could catch fire when used so we should not use the machine at all. They supplied a helpline number which we have tried repeatedly with no success. We have not heard from them since and it is now 29 August. Yesterday, 28.08.2025, I went into the Howdens branch at West Worthing, which supplied the kitchen and appliances to us, and they said they couldn't do anything for us and had had no guidance from head office as to how to help people affected by this problem. Of course we are very unhappy and annoyed about this, we have not been able to use our tumble dryer for nearly a month now and there seems no likelihood of a swift resolution to the problem. Howdens are a big company and could surely afford to replace all the tumble dryers with safely functioning ones? Or at least refund us? The senior management do not seem concerned that people now have dangerous equipment in their houses - I cannot believe how they are getting away with this! We have contacted Which and are looking into possible legal avenues but of course companies know that that entails possible high legal costs so dissatisfied customers are discouraged from taking this route. In future I will be avoiding using this company at all costs!