The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.
Reakcja na opinię

16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR Northamptonshire, East Midlands, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.
Reakcja na opinię
What a fabulous visit to Northampton showroom. Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a... Zobacz więcej
Reakcja na opinię
I recently purchased a kitchen from the Northampton branch (Harvey Reeves Road) and had very pleasant experience. Chris Roberts came up with a fantastic design for the utility room which created... Zobacz więcej
Reakcja na opinię
Went to Howdens on the recommendation of a few people and seeing their kitchens, which are beautiful. Chris is an absolute credit to the company. Really helpful and creative with ideas and honest as w... Zobacz więcej
Reakcja na opinię
The UK's No. 1 Trade Kitchen Supplier.
Napisane przez firmę
16 Harvey Reeves Road, St. James Mill Road, Northampton, NN5 5JR, Northamptonshire, East Midlands, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The staff are courteous, knowledgeable and friendly. I did notice that some of your products are not as competitive as they use to.

Odpowiedź od Howdens - Northampton

Odpowiedź od Howdens - Northampton

Odpowiedź od Howdens - Northampton
As always easy to work and communicate with, helped with organising the Clients request and appliance preference's along with price matching other suppliers of the same products which helped persuade the client to agree placing the order, awaiting delivery before fitting now.

Odpowiedź od Howdens - Northampton
What a fabulous visit to Northampton showroom.
Maxine and her team were amazing.an all round brilliant experience helping to make big decisions much easier. You really looked after us abs we have a design appointment tomorrow.
Please pass my thanks on to Maxine and all her team working Saturday! They all worked so hard.

Odpowiedź od Howdens - Northampton
Organised and polite easy to work with spot on

Odpowiedź od Howdens - Northampton
Had a very good customer service when I visited the Northampton branch

Odpowiedź od Howdens - Northampton

Odpowiedź od Howdens - Northampton
Very helpful staff specially Carla, who designed the kitchen and guided me to the purchasing and delivery date. The delivery driver was very helpful as I could not lift some heavy items.

Odpowiedź od Howdens - Northampton
Shaun made the whole process very easy . He gave me some good ideas listened to what I needed for my kitchen . He suggested little touches I had not thought of . He suggested i went to the showroom in Raunds which was very useful .
I am delighted with my completed kitchen . Great service glad I went with Howdens . Good value for money

Odpowiedź od Howdens - Northampton
If I could give zero stars, I would. My partner ordered a kitchen from Howden’s Northampton, including delivery, expecting a professional service. Instead, they outsourced the delivery to a reckless third-party driver, which led to an absolute disaster.
• The driver miss-fuelled his vehicle and then appears to have dumped the contaminated fuel over the garden and onto the public road, causing an emergency services response.
• He then backed into a wall, knocking it down, and reversed into the carport, causing further damage.
• The delivery van was dirty, poorly maintained, had a smashed front headlight, and an unreadable front number plate—a neighbour even thought it was suspicious activity!
To make matters worse, Howden’s refuses to take responsibility, despite the fact that they arranged the delivery. They told us to take it up with the transport company they hired, washing their hands of the whole situation.
This level of service is completely unacceptable. We previously used Wren and had a perfect, professional experience with their own branded commercial vehicles. Howden’s, on the other hand, showed zero accountability and used an unreliable, unprofessional third-party service.
We will be taking legal action, but I strongly advise anyone considering Howden’s to think twice before ordering from them—especially if you need delivery!
To reply ,
Details provided to the email address with plenty of photos.

Odpowiedź od Howdens - Northampton
Every time I visit Howdens at Harvey reeves road the staff are so welcoming, helpful and they always sort me out with no problems

Odpowiedź od Howdens - Northampton
I have recently had a Howdens Kitchen fitted. Howdens 'Do Not' fit kitchens, You have to find your own fitter or use an independent fitter that they can supply details. Although Howdens supply a quality product, I am not totally satisfied, Howdens did not supply enough worktop edging to complete the job so I had to purchase extra at the cost to me of £50, Which I was not happy about after spending over £11,000 on my kitchen. To cap it all Howdens had the audacity to charge me £100 delivery charge on my kitchen units, The first cost on my bill. Although Howdens supply quality units I would seriously consider other suppliers in the future.

Odpowiedź od Howdens - Northampton
Service is excellent and good quality products.

Odpowiedź od Howdens - Northampton
When ever we use Howdens St James Northampton we have always found the staff to be polite and always very helpful.

Odpowiedź od Howdens - Northampton
From visiting the Expo in Raunds to Shaun at St James depot were brilliant and speaking with Shaun over a few months, with having a few changes along the way to the delivery on the day of fitting. All staff were professional and also very knowledgeable of the products. Definitely A+ and 5*s for all.

Odpowiedź od Howdens - Northampton
Credit control department rude and extremely unprofessional. I think they could benefit from customer service training

Odpowiedź od Howdens - Northampton
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.