The team at Merthyr Howdens are fantastic, They all have profound knowledge in the industry this makes it much easier for the installers. I had a survey done by Abi she was fantastic from start... Zobacz więcej
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Unit 28, Pant Industrial Estate, Dowlais, CF48 2SR Mid Glamorgan, Wales & West, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
The team at Merthyr Howdens are fantastic, They all have profound knowledge in the industry this makes it much easier for the installers. I had a survey done by Abi she was fantastic from start... Zobacz więcej
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I’d highly recommend Howdens, Merthyr Tydfil Branch. We recently purchased a kitchen from them, the service throughout was outstanding and Nadine the branch manager was amazing. Nadine listened and u... Zobacz więcej
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Howdens Merthyr Tydfil Great experience again and credit where it's due, my supervisor forgot to book a survey whilst I was away, we needed a survey to be able to get client sign off. The Manager,... Zobacz więcej
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The staff are always hekpful and friendly at Howdens in Merthyr Tydfil. Nothing ever too much trouble. A pleasure to shop there…always.
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The UK's No. 1 Trade Kitchen Supplier.
Napisane przez firmę
Unit 28, Pant Industrial Estate, Dowlais, CF48 2SR, Mid Glamorgan, Wales & West, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Following the purchase of several kitchens over the last 10 years. Decided it was time to purchase a new bespoke kitchen for our home. The manager Nadine designed the kitchen. The kitchen is outstanding!! The counter staff Alex, Caitlin, Lucy and Colin in the warehouse were always courteous and very knowledgable. Would highly recommend the Merthyr Tydfil Branch.

Odpowiedź od Howdens - Merthyr Tydfil
After dealing with Howdens Merthyr for years for customers kitchens , I decided it was my time to buy a kitchen for my own home and the service I had was absolutely outstanding the whole team always look after me. Had no issues at all. always a pleasure to deal with ,thank you very much again massively appreciated! Looking forward to continue doing business with you 👍

Odpowiedź od Howdens - Merthyr Tydfil
Amazing team at howdens Merthyr,nothings ever to much for them,couldn't recommend anymore

Odpowiedź od Howdens - Merthyr Tydfil
Brilliant team they’re always polite, smiling and happy to help and always go out of their way to help you when you need it !

Odpowiedź od Howdens - Merthyr Tydfil
Went to Howdens for a quote on a kitchen, Caitlin was very professional and very helpful, she pointed us to the correct department she is very knowledgeable and gave us great advice and ideas! Thankyou for all your help 100% recommend

Odpowiedź od Howdens - Merthyr Tydfil
Amazing customer service, always a smile on Caitlin’s face, greets me with respect and always looks after me the full team at Howdens merthyr Amazing job

Odpowiedź od Howdens - Merthyr Tydfil
All staff are amazing at Howdens Merthyr! good prices and top quality! Always fast on getting stock in when i need it.Always willing to help ,stock always spot on never get any problems, competitive with price👌🏼

Odpowiedź od Howdens - Merthyr Tydfil
Your website states 'expert' customer service! What a joke.
Our contractor fitted a new Lamona single oven 4 months ago - stopped working christmas day. 3 weeks on - no resolution, no goodwill offer for the inconvenience of a ruined christmas & new year - which has caused great upset & anxiety. No empathy! Management are clearly more concerned about their P&L instead of what is morally & ethically right for the customer. Very unprofessional! Lamona is not good quality at all.

Odpowiedź od Howdens - Merthyr Tydfil
The team in Howdens Merthyr cannot do enough for our new business. They are always very helpful and go out of their way to make our jobs easier. We would never use any other Howdens!

Odpowiedź od Howdens - Merthyr Tydfil
Bought a pantry cupboard 18 months ago as part of a new kitchen. Already broken, the fittings holding the cupboard to the drawers has failed. Paid thousands just for the cupboard! Was told by Howdens salesman that it cost so much because of the quality 🤣 Told by Howdens that it's my fault for keeping empty jam jars in the drawer. I have always kept empty jars in the drawers of other kitchens.
I am beyond disappointed.

Odpowiedź od Howdens - Merthyr Tydfil
Very helpful team, pleasant people to deal with. Can always count on the team at Merthyr to look after us.

Odpowiedź od Howdens - Merthyr Tydfil
Lovely customer service easy to contact and will sort any isues conveniently.

Odpowiedź od Howdens - Merthyr Tydfil

Odpowiedź od Howdens - Merthyr Tydfil
Kitchen seems good quality, but the designer for the second time messed up the order. So on the fit day there was so many errors that hours and hours were wasted in the phone and driving around the city to various depots picking up missing parts,

Odpowiedź od Howdens - Merthyr Tydfil
What a company of incompetent people and misinformation givers. The kitchen designer over 20years experience, mis-measured my kitchen, designed a kitchen with no work-surface. Put 2 x 300mm units to fit in a 600mm space??? Didn't add some of the things I asked for, a bonus item was charged for. It's like a secret society trying to get a price from them. Ordered over 8 weeks ago, paid for 4weeks ago, delivery date today still items missing. Not a company I would use again.

Odpowiedź od Howdens - Merthyr Tydfil
I've been waiting months for an email to confirm that the cost of fitting a new worktop as the original work top provide to be defective and it has been investigated by your company and they have told me they will pay for the cost of refitting. The Merthyr Tydfil branch have yet to email or past the conformation to me and this has gone on for at least 7 months. Which as a customer I find unacceptable. I'm looking forward to hearing the reason for this delay on sending an email?

Odpowiedź od Howdens - Merthyr Tydfil

Odpowiedź od Howdens - Merthyr Tydfil
The headline poor customer service-rectified is regarding an unflattering initial review complaining about our whole experience with Howdens Merthyr Tydfil and customer service in particular.
Now under new management and from my recent experience the new manager appears to have a genuine interest in customer satisfaction.
Our complaints were taken seriously and rectified where possible.

Odpowiedź od Howdens - Merthyr Tydfil
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