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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We bought our hot tub with Andy over 11 years ago. A few weeks ago I contacted Andy as the Hot Tub cover was getting very heavy to lift and he explained the reason behind this. I ordered a new one... Zobacz więcej

Oceniono na 5 z 5

We brought our hot tub last year and can’t rate the customer service enough. When buying, when sorting our service, when sorting an issue (turns out wasn’t an issue, just an unknown switch to us lol)... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We Purchased our Hot Tub last year With Hot Tub studios West Midlands - Andy gave us Great Customer Service. One of our main concerns was the after care we would receive- It has been Excellent! From... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We really couldn't be happier with our J375 supplied by Andy and his team at the Hot Tub Studio. We finally settled on a Jacuzzi after wet testing a number of brands. We found the overall experien... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wannami z hydromasażem
  2. Naprawa wanien z hydromasażem
  3. Sklep
  4. Budowa basenów
  5. Sklep z basenami i akcesoriami

Napisane przez firmę

We are an independent, family-run Jacuzzi Hot Tub dealer, est. 2004, our focus is on customer service. Our indoor showroom is at CV5 9GY Hot Tub Studio West-Midlands, Warwickshire & Worcestershire We have a wide range of Jacuzzi approved chemcials and accessories available in our showroom, as well as a large range of hot tubs and swim spas. Wet tests are available in our showroom, although pre-booking is recommended. We are fortunate to have a team of highly skilled technicians and carry out all of our customers servicing and warranty work. Many of our customers come back to us time and time again and recommend our services to all their friends - this is the greatest compliment we can recieve. We really hope to be able to offer you unbiased, informative information that can assist you on your Jacuzzi hot tub journey. We do not believe in bad mouthing competitors, we believe in showing you what we have to offer and leaving it up to you to make an informed decision that is right for you and your situation. We look forward to welcoming you to Hot Tub Studio soon


Dane kontaktowe


4,9

Doskonała

Wynik TrustScore: 5 na 5

119 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We bought our hot tub with Andy over 11…

We bought our hot tub with Andy over 11 years ago.
A few weeks ago I contacted Andy as the Hot Tub cover was getting very heavy to lift and he explained the reason behind this. I ordered a new one at a very competitive price and he said he was able to deliver a new one the following week.
The young man who delivered it was so helpful and offered to bring it into the garden and take all the packaging away. He then asked if I would like him to fit the cover and showed me how it fitted securely.
Such great service all round.

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

We bought our hot tub 2019 and have had great service ever since. We have only had a couple of problems with the tub but each time we have had great service. This week we were losing water. I rang Arron in Gloucester he came round within a couple of days. Arron is so helpful on the phone in the show room or at the house he is always a pleasure to talk to.

Thanks for a great service Arron
Dermot&Karis Walsh

20 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Very good after sales service & very happy with our J375

Very good after sales service - Andy looks after his clients very well!

Tim came to see me today and he was a lovely helpful guy!

Will defo be getting our next tub from Andy!

6 stycznia 2026
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Hi Kane,

Thank you so much for your kind review. It means a great deal to us.

We look forward to seeing you agian for your next Jacuzzi Hot Tub.

The Hot Tub Studio Team

Oceniono na 5 z 5

Excellent well established company

Andy McBride was really helpful and informative. He came highly recommended and certainy met all expectations. The engineers Tim and Jack who installed the hot tub were brilliant.

19 sierpnia 2025
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Nick,

Thank you for taking the time to leave us a 5 star review and your kind words. It means a lot to us all.

Wishing you many happy hours in your Jacuzzi Hot Tub

The Hot Tub Studio Team

Oceniono na 5 z 5

So impressed with Hot Tub Studi pleased…

I have been so impressed with Hot Tub Studio and the efficient way in which they dealt with the blue wave fault on my Jacuzzi. Jack came out and, I have to say, what a professional, knowledgeable chap he is. I think I bombarded him with questions about chemicals, filters, testing water and everything else to do with Jacuzzi! This is my second Jacuzzi, the previous one being a 5 seater which, as only I go in it now, was too large and not cost effective. I have received more advice from Jack in the time he was here than I ever got from where I purchased both hot tubs. I will now change my chemical regime as advised which will hopefully rectify the problem of cloudy water I have been experiencing.

I certainly wish I had known about your place initially!

It is rare to trust or find reputable companies these days, so I am so grateful to you and highly recommend.

22 sierpnia 2025
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Mandy,

Thank you very much for taking the time to leave us such a wonderful review. We appreciate it very much.

Wishing you many happy hours in your Jacuzzi Hot Tub.

The Hot Tub Studio Team

Oceniono na 5 z 5

Had a repair carried out by the hot tub…

Had a repair carried out by the hot tub studio and there engineer Jack on my jacuzzi hot tub the circulation pump needed replacing , the engineer was so helpful and polite nothing was to much trouble for him asked me did I have any questions just a pleasure to get somebody like this to come out and mend your hot tub .

15 lipca 2025
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Daren,

Thank you very much for taking the time to leave us such a wonderful review. We appreciate it very much.

Wishing you many happy hours in your Jacuzzi Hot Tub.

The Hot Tub Studio Team

Oceniono na 5 z 5

Fantastic service by Andy and the team

Fantastic service by Andy and the team at Hot Tub Studio in Meriden. Non-pushy sales, but there to answer questions when I needed. The install was friendly, respectful of neighbour’s property and slick. Really impressive and so glad we chose them. The tub is head and shoulders the best I’ve used

15 kwietnia 2025
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Stephen,

Thank you very much for taking the time to leave us such a wonderful review. We appreciate it very much.

Wishing you many happy hours in your Jacuzzi Hot Tub.

The Hot Tub Studio Team

Oceniono na 5 z 5

Excellent service from the team

Excellent service from the team, I’d highly recommend the company for service and support.

22 stycznia 2025
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Richard,

Thank you very much for taking the time to leave us a review. We do appreciate it very much.

Customer support is very important to us.

The Hot Tub Studio Team

Oceniono na 5 z 5

I am so pleased with andy at hot tub…

I am so pleased with andy at hot tub studio ( A45 Meridan).
From my initial visit to the showroom Andy answered all my questions and sorted me out a fantastic deal, including a site survey and then made sure i was really well looked after by tim& jack during the installation. Thank you all

22 października 2024
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Brian,

Thank you very much for taking the time to leave us such a wonderful review. We appreciate it very much.

Wishing you many happy hours in your Hot Tub.

The Hot Tub Studio Team

Oceniono na 5 z 5

A very easy and pleasant experience…

A very easy and pleasant experience buying our first hot tub. Great friendly sales advise from Georgina at the Bicester branch and the two guys that installed and setup the tub were excellent. Highly recommended.

27 sierpnia 2024
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear G Jaquest,

Thank you for taking the time to leave us a 5* review. We are delighted that you found our services worthy of such high praise.

Wishing you many happy hours in your Jacuzzi.

Best wishes

Team HTS

Oceniono na 5 z 5

Excellent levels of service

Many thanks for your kind consideration & help over the last few months. Your after sales for Sapphire spas go beyond the norm - we've had ours for nearly 15 years, bought from your company & to help us after all those years is an exemplary level of service that few companies can match.
We salute you & you should be proud!

18 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Great service and support

Have purchased two hot tubs from Andy. First tub 2006-2020 and 2020 onwards. Have always received good support and advice which was exemplified from a recent service visit from Andy and Tim, who were knowledgeable, efficient and polite.

11 lipca 2024
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Thank you very much for leaving us a 5 star review and for your continued custom. We are very grateful that you find our services worthy of such a wonderful review.

Wishing you many more happy hours in your hot tub.

Team HTS

Oceniono na 5 z 5

Great job!!!

Our experience with Andy, was friendly, informative & helpful when choosing our jacuzzi hot tub, which made it easy to get the right one for us!
Tim & Connor are polite, efficient & an excellent “team” asset to hot tub studio I can’t praise them enough!
Our whole experience from start to now has been an absolute pleasure & I wouldn’t hesitate to recommend them….
Thank you😃

9 maja 2024
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Mrs Boote,

Thank you very much for taking the time to leave us a 5 star review. We are over the moon that you are happy with the service we have provided you.

Wishing you many happy hours in your Jacuzzi hot tub.

Best wishes

Team HTS

Oceniono na 5 z 5

Amazing and outstanding service from…

Amazing and outstanding service from Andy, Conor and Tim. They were friendly and helpful.

I would highly recommend them.

25 kwietnia 2024
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Stephen,

Thank you for taking the time to leave us a 5 star review. We are so pleased you found our services to be worth of such an accolade. Wishing you many happy hours in your hot tub.

The Hot Tub Studio Team

Oceniono na 5 z 5

Outstanding service

Brilliant service from Andy. Conor and Tom were brilliant, they remembered everything from a previous visit and take great pride in the job they do.

19 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

Very pleased with our hot tub

Very pleased with our hot tub. So helpful when we choosing which one to have. Stress free experience and both Conor and Tom who installed it were so friendly and very efficient. Thank you ☺️

28 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Absolutely First Class from Start to Finish!

First class service from start to finish!

Having never owned a tub before this wasn't something I was going to rush into and I'd been to a few different places in and around the West Midlands. Andy and the team at Hot Tub Studio were without question the most professional, courteous, knowledgeable and patient out of everyone. Andy took his time to explain the pros and cons of the various different brands and models which ultimately led us to purchasing a Jacuzzi branded tub.

The transaction offered superb value for money and was seamless from start to finish. The installation team were efficient and set the tub up on the day of delivery...all that we had to do was wait for it to get up to temp and we were enjoying it the very next day!

Highly highly recommend these guys if you're in the market - I wouldn't go anywhere else now!

5 grudnia 2023
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Thank you very much for taking the time to leave us such a wonderful review. What a fantastic Christmas present to the whole team.

Wishing you many happy hours in your Jacuzzi and a very Merry Christmas.

The Hot Tub Studio Tam

Oceniono na 5 z 5

Hot Tub repair. Just used Hot tub studio for a repair…

Just used Hot tub studio for a repair on our 14yr old tub, Tim, the engineer has been excellent, very thorough and diligent. Thoroughly recommend them.

19 września 2023
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Mr Brown,

Thank you for taking the time to leave us a 5 star review. We are so pleased yu feel you are able to recommend our services.

Many thanks

The Hot Tub Studio Team

Oceniono na 5 z 5

I was very impressed with the service…

I was very impressed with the service from Hot Tub Studio when they initially installed our hot tub and when I purchased it. Very professional service and they did what they said they'd do. We needed some repair work recently and the team were great - really looking into the issue and going above and beyond. I'd definitely recommend and we are very pleased with the service, thanks.

9 sierpnia 2023
Opinia niezależna
Logo Hot Tub Studio ®

Odpowiedź od Hot Tub Studio ®

Dear Jen,

Thank you for taking the time to leave us a 5 star review. We are so pleased you are impressed with the service we have provided. Long may that continue.

Wishing you many happy hours in your Jacuzzi hot tub.

The Hot Tub Studio Team

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