HotelClub Recenzje 

1265
Wynik TrustScore: 2 na 5

2,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Location was great; right off the highway. Room was clean, bed comfy. Very polite & helpful staff. Great hot breakfast if you're not gluten allergic. Had enough alternatives for a good breakfast a... Zobacz więcej

Oceniono na 2 z 5

Very disappointing stay, I asked for ground floor room as suggested when booked only to be told none available strike 1 second issue we tried calling reception as it showed on handout and didn't work... Zobacz więcej

Oceniono na 1 z 5

I just had my account taken over by someone else and it took a whole week to sort out leaving my account member points and worst of all my card details viololated. Customer promised she will within 7... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I had booked a hotel room for 4 nights, and received the confirmation email. But 10 min later I received another email... now its my cancellation confirmation email. And the local Hotel in Eur... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. Hotel
  3. Agregator turystyczny

O HotelClub

Informacje przekazane przez różne źródła zewnętrzne

Fast, secure and easy to use online hotel reservation service. Lowest hotel rates and real-time reservation.

Dane kontaktowe

2,0

Słaba

Wynik TrustScore: 2 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,0

Wszystkie recenzje

(1265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

The Good the Bad and the Ugly

We chose our first hotel with the help of the pictures on your site and had a wonderful experience. Everything was as advertised. That was the good.
The second hotel we chose with the help of the pictures on your site was like bait and switch. When we walked in we were not impressed. Bad and ugly. Please use updated pictures.

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Hotelclub is a great choice

I have used HotelClub on several occasions to book a hotel for a trip in another country - every time I have booked, my experience has been positive!

I have booked months in advance with no issues and everything promised was correct. The booking process itself is easy, the prices are straight forward without any hidden fees and the deals themselves make the site well worth booking with!

I would highly recommend HotelClub to book through!

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Hassle free

I use Hotelclub all the time and find them very easy to use and very competitive, I do check other websites to make sure I 'm getting the best deal and the is usually the case. The loyalty program is also an added bonus. I will definitely keep using them for both my interstate bookings as well as my overseas bookings. I would recommend them most definitely and usually do

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Great way to centralise hotel points collection

HotelClub is a great way to centralise collecting points that translates into credits to use for future hotel bookings across any hotel that is listed on the site. The site is easy to use and spells out exactly what you get for the money you are paying for the room. You can often even get quite a nice discounted price on the rooms listed!

However on the flip side, one of the limitations is that there may be a limited number of hotels available on the site compared to the major hotel aggregators (eg. booking.com or Expedia), especially for the smaller/less visited places and cities you may end up in...

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Great Service

I love booking with Hotel Club, you seem to get the best deals and value for money. Just wish a complementary breakfast would be an added bonus for returning customers! Highly recommend using it!

28 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Frequent user

I find this site easy to use and it has a great variety of hotels with lots of specials and discounts.

28 maja 2015
Opinia niezależna
Oceniono na 3 z 5

Prices Misleading

The prices should incl all taxes or say that it doesn't include tax. My ave cost per night went from $122 which I thought was a great deal to $140 per night.

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Excellent Booking Facility

What I like best with Hotel Club is that the service offers a chat line which opens during the booking process, and sometimes the friendly agents have a better deal for you. To my knowledge no other hotel search engine offers this facility at present.

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

10 years of service

I have used Hotel Club since 2005. I have never had a major issue and have been booking in all parts of the world for 10 years. When there have been minor problems they have been resolved quickly and efficiently.

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

Very helpful, trustworthy and

The customer service representative familiarized herself with my travel itinerary and empathized with me that this was my first time to the city I was traveling to. I was extremely stressed and concerned over location, proximity, safety and hassle-free accommodations. I was very impressed with her ability to provide me with exactly that which would prove to be precisely what I needed and was searching for. I would highly recommend HotelClub and would use their services for everytime I travel from now on. I wouldn't think of taking a room without their assistance. And best of all, there's no extra charge for it!

28 maja 2015
Opinia niezależna
Oceniono na 5 z 5

great service

I have recently returned from Europe where I booked some hotels through HotelClub other hotels were part of a package I was pleased with the Hotels, the service and would most defiantly use this club to book through again

28 maja 2015
Opinia niezależna
Oceniono na 4 z 5

Always Helpful

When dealing with the team at HotelClub, they have always had the patience to answer my many questions. No not 4 questions. They have the knowledge to advise which I am grateful and are able to give insight about the hotel, area and not just whats telling you on line

The price is always competitive.

I will continue to search and book through HotelClub!

28 maja 2015
Opinia niezależna
Oceniono na 3 z 5

Not what I expected from a Wyndham Hotel

When I got to the Wyndham Hotel in Ciudad Obregon, Sonora in Mexico, they asked me for a credit card which I refused to give because I PAID everything when I booked the hotel. Then I asked for a NON SMOKING room (which I stipulated when I book the room from your company) they told me they didn't have one available and had to settled for a "smoking" one. The room they gave me was right below to what I believe was the "utility room" because there were noises like dropping or sliding buckets or something early on the day and sometime late at night.

Soooo I believe hotels give their worst room/service if you don't book directly with them. YOU GET WHAT YOU PAY FOR!!

28 maja 2015
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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